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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

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Boulevard Aeropuerto No.400 | Parque Industrial Milenium, Apodaca 66600, Mexico
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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Like the overall cleaning in all sections, room, bath, gym and breakfast. Plus great shuttle service and key location close of airport, restaurants. Confortable beds. Not all hotels has good A/C systems working in Mx. Finally I enjoy this one. I recommend it.

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2015

Great hotel, clean and well kept. Nice attached restaurant. I havent used the pool but its well taken care of. Breakfast.... Is a hotel breakfast... Mexican style. No complaints. Shuttle and taxis readily available.

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Level Contributor
101 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed June 9, 2015

As a first time traveler to Monterrey this hotel was picked by my company and it fulfilled all of my needs just fine. The check in / out experience was very smooth and every attendant I encountered spoke English. My room was clean and comfy. The AC worked fine but was a bit noisy. I found 3 or 4 channels... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 19, 2015

My company used to have our visitors stayed at the Holiday Inn Express everytime they visited Monterrey. It had convenient amenities and their shuttle service to companies nearby was great. Suddenly it changed management and now they are not payinf attention to small details such as: - lift does not work - door key have problems every other day, so... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear ProsperoGC, Thank you very much for taking the time to share your feedback. We rely on guest feedback as this will allow us to improve wherever possible. We are pleased to hear that our shuttle service and hotel amenities are suitable for your needs. It is with utter regret though, to learn that we have fallen short of your... More 

Burton upon Trent, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 17, 2015

Stayed here in May 2015. Good value, clean, comfortable and safe hotel. Rooms here are quiet compared to my experience of the Crowne Plazza next door. The in room air conditioning is very efficient but very noisy, not the sort of thing you can sleep through. Hotel has limited facilities such as no out door seating areas other than the... More 

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Round Rock, Texas
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 24, 2015

I had the pleasure to stay in this Hotel in my visit to Monterrey. It is a great hotel, very well located closest (walking distance) to the industrial park. Their transportation system works extremely well and serves not only the airport but also restaurants. The elevator system that restrict the use to whom has room key is very efficient and... More 

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Guadalajara, Mexico
2 reviews
4 of 5 stars Reviewed March 16, 2015

It is a nice hotel clean and very frendly staff Internet is a little slow in the rooms They have free beer from 6pm to 7:30pm It is in a industrial area they have a restaurant right in front of the hotel you can even order to you room It takes about 10 min to the airport and there is... More 

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Kenosha, Wisconsin, United States
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

The Holiday Inn has a restaurant attached and is located near several others. They have a shuttle service that will provide transportation to other local dining establishments. The hotel is clean, staff is courteous, and the rooms are good. Nothing that would make me think about choosing other hotels in the area. I have stayed at other hotels in the... More 

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TN
Level Contributor
106 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed January 31, 2015

This HI Express is one of the top 2 I have stayed in, including the U.S. Why 4.8? If only check-in was not so intolerably long and if only the water was softened. Additionally, wifi only allows 1 device to connect, not for example, both one's laptop and phone. See below for details. Security: Room card access only on elevator;... More 

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Houston, TX
Level Contributor
239 reviews
230 hotel reviews
common_n_hotel_reviews_1bd8 447 helpful votes
3 of 5 stars Reviewed January 13, 2015

Fairly typical HI Express, so no surprises. Airport Shuttle makes it a convenient option. VERY loud heating/ac unit in room. Had to turn it off to sleep. Am a Platinum Elite Rewards Member, but that makes little, if ANY difference at IHG properties throughout Mexico, which seem to be unaware of program &/or have received insufficient training about same. Reservation... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear smvhou, Thank you for your candid review of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your kind words regarding our housekeeping staff. However, we regret letting you down on some aspects of your stay. We understand the difficulties you had experienced with the hotel staff and... More 

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