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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

2.5 of 5
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Boulevard Aeropuerto No.400 | Parque Industrial Milenium, Apodaca 66600, Mexico
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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto
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Ranked #1 of 13 Hotels in Apodaca
A recent review
4 of 5 stars reviewed 2 weeks ago
Stefan B Guadalajara, Mexico
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55 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guadalajara, Mexico
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It is a nice hotel clean and very frendly staff Internet is a little slow in the rooms They have free beer from 6pm to 7:30pm It is in a industrial area they have a restaurant right in front of the hotel you can even order to you room It takes about 10 min to the airport and there is... More 

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Kenosha, Wisconsin, United States
Top Contributor
92 reviews 92 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Holiday Inn has a restaurant attached and is located near several others. They have a shuttle service that will provide transportation to other local dining establishments. The hotel is clean, staff is courteous, and the rooms are good. Nothing that would make me think about choosing other hotels in the area. I have stayed at other hotels in the... More 

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TN
Top Contributor
106 reviews 106 reviews
75 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 31, 2015

This HI Express is one of the top 2 I have stayed in, including the U.S. Why 4.8? If only check-in was not so intolerably long and if only the water was softened. Additionally, wifi only allows 1 device to connect, not for example, both one's laptop and phone. See below for details. Security: Room card access only on elevator;... More 

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Houston, TX
Top Contributor
233 reviews 233 reviews
222 hotel reviews
437 helpful votes 437 helpful votes
3 of 5 stars Reviewed January 13, 2015

Fairly typical HI Express, so no surprises. Airport Shuttle makes it a convenient option. VERY loud heating/ac unit in room. Had to turn it off to sleep. Am a Platinum Elite Rewards Member, but that makes little, if ANY difference at IHG properties throughout Mexico, which seem to be unaware of program &/or have received insufficient training about same. Reservation... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear smvhou, Thank you for your candid review of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your kind words regarding our housekeeping staff. However, we regret letting you down on some aspects of your stay. We understand the difficulties you had experienced with the hotel staff and... More 

Cleveland
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

The hotel is strategically located five minutes from the MTY airport and has a shuttle that runs every half hour on the hour to and from the airport. There is a restaurant located just outside the hotel which has great tacos and cold beer plus several televisions to watch sports in the evening. Hotel is very clean and the staff... More 

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Powell, Tennessee
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4 reviews 4 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 21, 2014 via mobile

I stayed for one night on business. There was only a shower, I could only get Luke warm water in the morning and the pressure was so low I couldn't wash my hair. This wasn't my first time to Mexico. The bed was rock hard and the room had no fridge or microwave. Will try the Best Western next door... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear hillbilly_girl, Thank you for staying with us during your business trip and for writing a candid review. It is regrettable that the room amenities and limited hot water in the shower were a let down during your stay. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in many... More 

Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2014

I stayed at the CP last night and thought I would stay at HIE tonight. In my opinion you should skip the more expensive hotel next door and stay at the HIE. Unless you just want marble floors in the bathroom there is no reason not to stay at CP. Rooms are great and the people are nice and helpful.

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Detroit
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

Nice hotel with clean, quiet rooms. There is a free breakfast, a happy hour, exercise area and a pool. Restaurant/Bar is about 5 steps away from the front door. Staff is friendly and efficient. I really liked the shuttle service which runs at least every 30 minutes. It's only a few minutes from the airport which made my early morning... More 

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kelowna
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 9, 2014

Had a 6:15am flight out of Monterrey so I stayed here for the night before. I was impressed with the cleanliness of the rooms (stayed on top floor - 10th floor). The bed was very comfortable and the room was very comfortable/modern/clean. Safety is always top of mind in Monterrey and I felt very secure at this hotel (modern key... More 

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Torreon, Mexico
Top Contributor
143 reviews 143 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 8, 2014

this hotel worked perfect for a flight needed to puerto vallarta ........was recognized by the hotel for IHG rewards and the rooms are everything needed for an overnight stay to use the airport........my only disappointment was the breakfast.......... the frijoles were lets just say not good........and they didnt have holiday inn express cinnamon rolls...........enjoyed the restaurant bar next door for... More 

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