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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

Certificate of Excellence
2.5 of 5
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Boulevard Aeropuerto No.400 | Parque Industrial Milenium, Apodaca 66600, Mexico
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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto
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Ranked #1 of 13 Hotels in Apodaca
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
BurtonBloke Burton upon Trent, United Kingdom
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65 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My company used to have our visitors stayed at the Holiday Inn Express everytime they visited Monterrey. It had convenient amenities and their shuttle service to companies nearby was great. Suddenly it changed management and now they are not payinf attention to small details such as: - lift does not work - door key have problems every other day, so... More 

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Burton upon Trent, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in May 2015. Good value, clean, comfortable and safe hotel. Rooms here are quiet compared to my experience of the Crowne Plazza next door. The in room air conditioning is very efficient but very noisy, not the sort of thing you can sleep through. Hotel has limited facilities such as no out door seating areas other than the... More 

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Round Rock, Texas
Top Contributor
123 reviews 123 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had the pleasure to stay in this Hotel in my visit to Monterrey. It is a great hotel, very well located closest (walking distance) to the industrial park. Their transportation system works extremely well and serves not only the airport but also restaurants. The elevator system that restrict the use to whom has room key is very efficient and... More 

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Guadalajara, Mexico
2 reviews
4 of 5 stars Reviewed March 16, 2015

It is a nice hotel clean and very frendly staff Internet is a little slow in the rooms They have free beer from 6pm to 7:30pm It is in a industrial area they have a restaurant right in front of the hotel you can even order to you room It takes about 10 min to the airport and there is... More 

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Kenosha, Wisconsin, United States
Top Contributor
105 reviews 105 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

The Holiday Inn has a restaurant attached and is located near several others. They have a shuttle service that will provide transportation to other local dining establishments. The hotel is clean, staff is courteous, and the rooms are good. Nothing that would make me think about choosing other hotels in the area. I have stayed at other hotels in the... More 

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TN
Top Contributor
106 reviews 106 reviews
75 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 31, 2015

This HI Express is one of the top 2 I have stayed in, including the U.S. Why 4.8? If only check-in was not so intolerably long and if only the water was softened. Additionally, wifi only allows 1 device to connect, not for example, both one's laptop and phone. See below for details. Security: Room card access only on elevator;... More 

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Houston, TX
Top Contributor
230 reviews 230 reviews
219 hotel reviews
441 helpful votes 441 helpful votes
3 of 5 stars Reviewed January 13, 2015

Fairly typical HI Express, so no surprises. Airport Shuttle makes it a convenient option. VERY loud heating/ac unit in room. Had to turn it off to sleep. Am a Platinum Elite Rewards Member, but that makes little, if ANY difference at IHG properties throughout Mexico, which seem to be unaware of program &/or have received insufficient training about same. Reservation... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear smvhou, Thank you for your candid review of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your kind words regarding our housekeeping staff. However, we regret letting you down on some aspects of your stay. We understand the difficulties you had experienced with the hotel staff and... More 

Cleveland
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

The hotel is strategically located five minutes from the MTY airport and has a shuttle that runs every half hour on the hour to and from the airport. There is a restaurant located just outside the hotel which has great tacos and cold beer plus several televisions to watch sports in the evening. Hotel is very clean and the staff... More 

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Powell, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 21, 2014 via mobile

I stayed for one night on business. There was only a shower, I could only get Luke warm water in the morning and the pressure was so low I couldn't wash my hair. This wasn't my first time to Mexico. The bed was rock hard and the room had no fridge or microwave. Will try the Best Western next door... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear hillbilly_girl, Thank you for staying with us during your business trip and for writing a candid review. It is regrettable that the room amenities and limited hot water in the shower were a let down during your stay. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in many... More 

Chattanooga, Tennessee
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2014

I stayed at the CP last night and thought I would stay at HIE tonight. In my opinion you should skip the more expensive hotel next door and stay at the HIE. Unless you just want marble floors in the bathroom there is no reason not to stay at CP. Rooms are great and the people are nice and helpful.

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