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Ramada Marcoola

Hotel website
923 David Low Way, Marcoola, Queensland 4564, Australia (Formerly Surfair on Marcoola Beach)
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Ramada Marcoola
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Ramada Marcoola
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403 Reviews from our TripAdvisor Community

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Traveler rating
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    40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Any
English first
  • All months
    (403)
  • Mar-May only
    (131)
  • Jun-Aug only
    (71)
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    (76)
  • Dec-Feb only
    (125)
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Sydney, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family stayed in a 2 bedroom self contained unit early this month. The apartment was lovely, clean and had everything we needed. The facilities are outstanding, a gym , push bike hire and good restaurant – the pool is enormous and is heated and swimmable in winter once you get moving. The resort is well located –you walk straight... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I purchased this holiday as a birthday present for my husband. The staff are excellent and the room, although a little on the small side had everything we needed. The only thing was a strong smell of bleach as we opened the door but after leaving the balcony door open for awhile this soon went.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

It is a great place to stay for any occasion, our time away was for our 35 year wedding anniversary. The beach is walking distance with white clean sand. Easy car parking under building with security cameras. Good views of the pool and surf/beach from our balcony. We will return in the near future. The cocktail bar was so relaxing.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Yvonne, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Thank you again for your comments and I look forward to the opportunity of welcoming you back to Ramada... More 

Brisbane, Australia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Views Very Clean and Tidy Room Great local Restaurants Right on the Beach Close to local attractions overall a very nice Place to stay, Only downside was the people in the unit below us smoking on the balcony and the Smoke was coming straight up into our room Stinking us Out

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Paul, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service and I apologize for the guest below you smoking. Thank you again for your comments and I look forward... More 

GOLD COAST
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is some strange reviews about this place but my experience was truly enjoyable. We stayed in a 3 bedroom apartment which was on the 4th floor. Amazing views this apartment was massive 4 bathrooms, each room had an en suite and then en extra down the hallway. Big wrap around balcony that was huge. Mostly modern furnishings could do... More 

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RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Jeremy, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Thank you again for your comments and I look forward to the opportunity of welcoming you back to Ramada... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The halls are old, the elevator is older. The carpet in the rooms aren't top notch. Our shower head holder was broken and dodgy repaired with a screw from Bunnings so everytime you turned the shower up the head would go flying around! But really I couldn't care less about any of those things. Key details - its clean, the... More 

Was this review helpful? Yes 1
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Kyle, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service and I apologize for the maintenance issues you had Kyle. Thank you again for your comments and I look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place to stay, close to the beach but away from larger tourist spot which made it all the more pleasant to stay at. The rooms are well equipt and warm and inviting. There is an excellent Resturant with real value for money meals and great service. I would recommend for family Accommodation.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Peter, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Thank you again for your comments and I look forward to the opportunity of welcoming you back to Ramada... More 

Ipswich, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

I can't even bring myself to say all that went on. But really, check the room before you pay, ask for Ocean viewing, get a renovated room. Make sure the confirmation email they send you is accurate (mine certainly wasn't). Get your wine when you check in, because sending it up isn't going to happen. Make sure your air-conditioner remote... More 

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hi Sharon, Thank you for taking the time to share your comments. Your feedback on your dining and service is most welcome and I trust you will get the opportunity to return in the future to try our one bedroom suite and I would certainly welcome the opportunity to assist you on your next holiday. Kind Regards Brendon Thompson Front... More 

Travelers are raving about these Marcoola hotels

Brisbane, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Booked a queen bedroom with an ocean view, ending up with minimal ocean view and 2 single beds squashed together. No spoons for 'tea and coffee making facilities'. There was a gap between the wall and roof of our unit so the light was bursting through from the next room over when I was trying to sleep. Absolutely misleading and... More 

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hi Amy, Thank you for sharing your feedback after your stay. Your feedback on your room will be investigated with my team and I apologize for the inconvenience that you encounted during your stay at Ramada Marcoola. I understand your disappointment and I would really appreciate the opportunity to discuss this with you further. Warm Regards Brendon Thompson Front Office... More 

Brisbane
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very clean room, enjoyed our breakfast at the Bistro, bath room a little small, but the room was a nice size, but lacked a place for our suitcases to sit, and staff, Jack from reception was just a great guy, so helpful, 10/10

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello John, Thank you for taking the time to contact us regarding your recent stay here at Ramada Marcoola Beach resort. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Thank you again for your comments and I look forward to the opportunity of welcoming you back to the Ramada... More 

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