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Ramada Marcoola

Hotel website
923 David Low Way, Marcoola, Queensland 4564, Australia (Formerly Surfair on Marcoola Beach)
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Ramada Marcoola
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Ramada Marcoola
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385 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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  • All months
    (385)
  • Mar-May only
    (131)
  • Jun-Aug only
    (53)
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    (76)
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    (125)
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Birkdale, Australia
5 of 5 stars Reviewed 2 days ago NEW

Food and beverages was fantastic, good atmosphere, staff great ,large pool. Nice views from room location was perfect on the sunshine coast not crowded. Improvement the only think would be the room could have been cleaned a little better sand and dust but it is a beach resort.

Review collected in partnership with Wyndham Hotel Group

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1 of 5 stars Reviewed 2 days ago NEW

Public facilities including restaurant good, other than pool which was dirty around water line. Room was moldy/musty and overall condition very poor. Bed was very uncomfortable.This place needs a serious sort out.

Review collected in partnership with Wyndham Hotel Group

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Travelers are raving about these Marcoola hotels

Inglewood, South Australia, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We arrived to a dirty room. Long black hair in the bathroom, soap wrapper stuffed in a hole near the shower head. We complained. Room was recleaned apparently. Went back, and guess what, black hair and wrapper still there! Rubbish was built up, even after it says rubblish in that tower was disposed of daily. Please note, these hotel rooms... More 

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adelaide
Level Contributor
1 review
1 of 5 stars Reviewed 6 days ago NEW

room had long hair and old rubbish in it when we arrived. We complained, and it was recleaned apparently..When we got back there, same hair and rubbish was still there. Hotel rooms are not serviced. Not a good experience

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Bald Hills, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I enjoy the 3 night weekend and did not want to leave. even saying to my children that I could live here. The pool was at the right temperature for winter. Staff were friendly, and I felt like it was a home away from home. Very tidy and well presented room. the only thing I would complain bout is that... More 

Review collected in partnership with Wyndham Hotel Group

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Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Rooms small and noisy. Apparently individually owned, so depends which owner you get for quality of room. They won't spend any money on the rooms and don't own any themselves but will try to sell you Wyndham timeshare near the front desk. Could hear doors slamming, shower and toilets flushing in another room and even someone using it at 2am.... More 

Was this review helpful? Yes 4
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Thank you for taking the time to contact us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconvenience that you encountered during your stay at Ramada Marcoola Beach. I want you to know... More 

Brisbane
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Potential visitors, take heed! The Ramada Marcoola has two towers, and one is *drastically* more modern and comfortable than the other. We stayed in the central tower, which is the budget one or - as I like to call it - "the tower that time forgot". THE PROS - The hotel is situated in a quiet and picturesque location. There's... More 

Was this review helpful? Yes 2
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Thank you for taking the time to contact us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconvenience that you encountered during your stay at Ramada Marcoola Beach. I want you to know... More 

Huntingdon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The SurfAir seems to have an identity problem. In some ways it operates like a 2 star hotel and in others more like a resort. Seems to be getting a bit run down. Great location, fabulous staff. Just being able to open up the room to the fresh air and sound of the ocean is a major plus.

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes 1
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Kit, Thank you for taking the time to contact us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comments as they help us in our effort to continually improve our level of service. Please accept my sincere apologies for the inconvenience that you encountered during your stay at Ramada Marcoola Beach. I want you... More 

Marcoola, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Room was clean and tidy. Staff were friendly and helpful. Mocha was good Position of hotel is outstanding - no roads to cross, just a short walk past the pools and over the grass onto the beach. Will go back soon!

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Margaret, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Marcoola Beach. I greatly appreciate your comment as they help us in our effort to continually improve our level of service. Thank you again for your comments and I look forward to the opportunity of welcoming you back to Ramada... More 

Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Conveniently located 10 mins from Sunshine Coast. Nice clean amenities. Queen rooms are ideally suited for one. Shame I was not able to use the pool which looked great due to the weather . Beach looked great and right at the front again pity I could not swim as it was freezing. Please note the rooms are not cleaned on... More 

Was this review helpful? Yes
RamadaMarcoola, Front Office Manager at Ramada Marcoola, responded to this review

Hello Karoline, Thank you for taking the time to contact us regarding your recent stay here at Ramada Marcoola Beach resort. I greatly appreciate your comments as they help us in our effort to cotinually improve our level of service. Please accept my sincere apologies for the inconvenience that you encountered during your stay at Ramada Marcoola Beach resort. I... More 

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