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Mercure Saint Nectaire

Les Bains Romains | 26 Avenue du Docteur Roux, 63710 Saint-Nectaire, France
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1 room 1 guest
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204 Reviews from our TripAdvisor Community

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Traveler rating
    53
    88
    42
    16
    5
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28
125
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Helsinki, Finland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The service in the hotel was excellent, no complaints on that. Our room was clean, but old and smelled like cigarettes. Pool area was dirty and not enjoyable. Breakfast was a nice surprise. Good place to stay for a night or two, but not good for staying longer and enjoying the hotel experience.

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Manchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whilst we arrived late - courtesy of the Eurotunnel issues, and also by trying to find somewhere to park - we were advised we were to late for the restaurant and there was no room service available, and if we wanted a drink, they were about the close the bar. It was almost 10.30 at this time. Sitting on the... More 

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Durham, United Kingdom
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The highlight of the hotel for us was the arboretum and pool terrace behind the property, which was very prettily designed and well maintained. The outdoor pool is smaller than it looks in the Mercure website pictures, but our sons found plenty of times to use it when other guests were elsewhere. Comfortable sun loungers and chairs were always available,... More 

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Alain G, Propriétaire at Mercure Saint Nectaire, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Nectaire Spa & Bien être. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Oxford, United Kingdom
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 26, 2015

On my way down to Beziers stayed here. The photos don't do the hotel justice-it was not as good as looked! The staff were friendly, room ok, beer really expensive, parking poor (but I blame the crap Belgium parkers to be fair) and town odd. The road to the hotel was fun to drive while the town had a Hicksville... More 

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Alain G, Propriétaire at Mercure Saint Nectaire, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

All over the place
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed May 14, 2015

For a spa hotel to have no robes or slippers in the room was bad enough, we were expected to go to reception in order to exchange room towels for ones to use in the spa area. The bedroom was very small. The restaurant served inferior food and charged for wine even though I presented a voucher to cover the... More 

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Alain G, Propriétaire at Mercure Saint Nectaire, responded to this review

Dear customer, First of all, I would like to thank you for your comment. I wish to apologize for the error of invoicing, which was rectified. Concerning our rooms, they correspond to the hotels's standards. Do not hesitate to come back to the Mercure hotel Saint-Nectaire SPA & bien-etre. Sincerely, More 

Fowey, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 3, 2015

We were very disappointed with this hotel, we were on a classic car tour and took over the hotel. Our room was small and dated. The food was an insult to French cuisine, the steak they served up was inedible, it was so tough I took one mouthful which took an age to chew and refused to eat it together... More 

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Alain G, Propriétaire at Mercure Saint Nectaire, responded to this review

Dear customer, First of all, I would like to notice you that it was a real pleasure for us to receive a group of 100 people. Furthermore, with regard to your specific observation about the cooking of the meat, I let you know that it was chosen by the person in charge of your group. Moreover, some french cheese coming... More 

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