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All 1 Stoke by Nayland hotels

The Crown, Stoke By Nayland

3.0 of 5 Hotel   |   Park Street, Stoke by Nayland CO6 4SE, England
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The Crown, Stoke By Nayland
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87%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
RichardBillericay Billericay
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220 reviews from our community

Traveler rating
    153
    38
    19
    10
    0
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36
116
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
Billericay
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Although we have stayed at the hotel for the last couple of years, we were only able to visit for lunch this time with some friends. The food was very good as ever, particularly the fish and chips, always popular. Staff were very attentive and the whole restaurant atmosphere was consistewntly good as it always seems to be. Overall I... More

Was this review helpful? Yes
RMSunderland, Managing DIrector at The Crown, Stoke By Nayland, responded to this review

I'm so glad that you enjoyed your lunch with us. We really do appreciate the loyalty of our customers and it's always good to know that we are maintaining our high standards. We look forward to welcoming you back, both to the Restaurant and the Hotel. More

Colchester, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Took elderly friends for lunch on a sunny warm day. We sat outside and had a lovely lunch. The menu was good and offered a range of dishes and of different sizes which was appreciated by my guests. The food was very good and the service was ok. My only complaint would be that you can't order when outside which... More

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RMSunderland, Manager at The Crown, Stoke By Nayland, responded to this review

Many thanks for your review - we have always been fully aware of the problem of not being able to order food at your table whilst sitting outside. Unfortunately this is simply down to the practicality of having enough people taking orders at anyone time inside and outside. However, I am delighted to inform you, that we are investing in... More

London, United Kingdom
Top Contributor
108 reviews 108 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

On a trip to Suffolk, we took a recommendation from a county resident that this was a pub with consistantly high quality standard of food and service and I can fault neither of these points. Very good menu and plenty of fish options which particularly suited me. Service swift and beautifully presented, properly seasoned tasty food. Two courses each as... More

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Castle Hedingham, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here for a light lunch with a friend. The hospitality was very good and we were welcomed into the bar area. Both of us had the roasted beetroot and goats cheese salad, with poppy seed sticks which was delicious. I was not a fan of the courgette chips, but that was my personal taste. The food was beautifully presented... More

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Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent pub and attached rooms. The food is great, fresh fish is a must and their haddock and chips is the dish my mother-in-law has every time. The food is beautifully presented and of an amazing quality, my roast beetroot and goats cheese salad was garnished with home-made poppy seed sticks and served with courgette chips. Others reported that the... More

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Maldon
Top Contributor
53 reviews 53 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited The Crown for lunch with some old friends. Most of the time we were very well served by two young waitresses. There are times, when as a Trip Adviser senior contributor, I wish I could give a badge to a member of staff for particularly good service. This would have been one of those times. I had a very... More

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Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited the restaurant today for lunch with old friends. We had pre-lunch drinks on the terrace, enjoying the pretty surroundings with luxuriantly planted tubs and flower beds and views across fields. The five of us were then shown to a circular table making general conversation easy. We found the menu excellent with numerous choices of both meat and fresh... More

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RMSunderland, Manager at The Crown, Stoke By Nayland, responded to this review

I like to think that your sentiments will ring true with many of our customers – we certainly aim to deliver this level of service and enjoyment at all times. Many thanks for taking the time to write such a lovely review. We look forward to welcoming you back, both to the Restaurant and the Hotel. More

Swindon, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We came for lunch on Monday to celebrate my sister's birthday and left feeling very disappointed with the service. The waiters were very surly and lacking in polite etiquette. Plates were thrown down in front of us and we did not receive a single smile. When one of them did not hear what my mother had asked for he rather... More

Was this review helpful? Yes 1
RMSunderland, Guest Relations Manager at The Crown, Stoke By Nayland, responded to this review

Issues such as these are much better addressed at the time and I'm sure that the Restaurant Manager could have resolved the situation to your complete satisfaction, had she known. The Crown has a reputation for friendly service and we have a strong team of enthusiastic and well-trained staff but clearly we fell short of our usual high standards on... More

Beaconsfield
Top Contributor
128 reviews 128 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our two night stay here and were impressed by so many things: the spacious and tastefully decorated rooms, the cheerful and helpful staff, the amazing (and very generous) breakfast, the restaurant for dinner. Everything is beautifully cared for and of excellent quality and you will get a good night's sleep, as it's very quiet and in a peaceful... More

Was this review helpful? Yes 1
RMSunderland, General Manager at The Crown, Stoke By Nayland, responded to this review

The Crown provides the perfect base from which to explore the many delights that rural Suffolk has to offer and I’m so glad that, with the benefit of a good night’s sleep and a hearty breakfast, you were able to do just that. There are many interesting places to visit in the area so I hope you’ll come and stay... More

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my first visit to the Crown...and will be my last. I dined here for lunch on a Sunday. The pub itself has a nice decor and is spacious. Aside from that, it is downhill from there and incredibly underwhelming. The vegetarian menu was incredibly limited - only two choices. If you are vegetarian, keep driving through this beautiful... More

Was this review helpful? Yes 1
RMSunderland, General Manager at The Crown, Stoke By Nayland, responded to this review

Thank you for taking the time to comment on your visit to The Crown. I'm sorry that you consider our vegetarian options to be inadequate. As well as an extensive fish board, and a variety of starters including Heritage Tomato salad and Courgette bhajis with coriander dip, there are eleven dishes on our main menu, at least two of which... More

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Additional Information about The Crown, Stoke By Nayland

Address: Park Street, Stoke by Nayland CO6 4SE, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Stoke by Nayland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Crown, Stoke By Nayland 3*
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Also Known As:
The Crown Stoke By Nayland Hotel Stoke By Nayland
The Crown, Stoke By Nayland Suffolk

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