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Swiss Diamond Hotel Lugano

Riva Lago Olivella, Morcote 6921, Switzerland
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Swiss Diamond Hotel Lugano
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Swiss Diamond Hotel Lugano
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155 reviews from our community

Traveler rating
    74
    44
    26
    5
    6
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19
66
5
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nyon, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

im really not sure that this hotel can really claim 5 stars. It has a "veneer of splendor" but in too many ways is a bit ordinary. Probably it doesn't appear at its best for a Friday & Saturday night stay in mid February, though the basis room rate was good value. Sometimes the staff in Swiss hotels come over... More 

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you for your recent stay at Swiss Diamond and for your positive feedback on quality/price balance. I sorry to hear the comments about our staff, but at the same time I am sure of theirs commitment to meet all the needs of our guests in a professional and courteous way, trying every time to go the extra-mile.... More 

Corona del Mar, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

When you pull up to the hotel you are not impressed and think is this really a 5 star hotel. Then you walk into the hotel you are greeted with a warm welcome and check in is very easy. When you go to your room the halls are in need of some repair, but when you get to you room... More 

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that... More 

Exeter, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 3, 2015

The location is great adjacent to the Lake. The Exterior of the the hotel does not lend itself to the opulent interior. The staff is well trained and attentive. The hotel is well kept. The rooms are spacious and well appointed to the extreme. The hotel has an amazing breakfast buffet that we used each day. We traveled during Christmas-... More 

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Direzione_albergo, Direttore at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank a lot for your positive feedback about your stay with us. We always pay lots of attention to cleaning, service and clients’ requirements. I hope to welcome you back in the next future to Swiss Diamond Hotel and in the meantime I wish you all the best. Kind regards. Francesco Cirillo General Manager More 

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

The Swiss diamond hotel reeks opulence. I have never stayed in a more over the top opulent hotel and I mean this in a good way. You just feel rich which sadly ends for people like me who are not rich after the one night stay. The hotel has a shuttle bus which runs on the hour to Lugano and... More 

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Lodz, Poland
Top Contributor
116 reviews 116 reviews
42 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 21, 2014

The localization is perfect .If additionaly you take the room witha a view to Lugano Lake .....unforgetable . The only problem is that the hotel has several kind of rooms and twice they wanted to give me something worse than I have paid. Rooms are clean with solid furnitures , very good bedding and towels. Breakfast very good.

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Dunedin, Florida
Top Contributor
61 reviews 61 reviews
21 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed September 29, 2014

Had the pleasure of staying at the Swiss Diamond Hotel and it is beautiful in every way. The staff is superb. Our room, although small, was very luxurious, plush and 5 star all the way. The property is absolutely beautiful and very well-kept. Breakfast was wonderful. Not being from the area, we were disappointed when the hotel shuttle drove so... More 

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Basel, Switzerland
Top Contributor
177 reviews 177 reviews
70 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed September 19, 2014

On the back of deciding to do a spur of the moment shopping trip in Foxtown, we booked the Swiss Diamond Hotel due to its proximity and late night check in. We arrived at the hotel around 10PM. Whilst we had asked for a double bed, the hotel only had twin rooms left and would only consider giving us a... More 

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New York City, New York
Top Contributor
73 reviews 73 reviews
68 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 17, 2014

I spent two nights at the Swiss Diamond in late August with my fiance. We were lucky with the weather one day - amazing clear views of Lake Lugano, and a beautiful pool and garden/sitting area beside the lake from which to enjoy it. The hotel overall is very well appointed, in a classic style; I especially recommend the spa/pool... More 

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Dubai, United Arab Emirates
Top Contributor
82 reviews 82 reviews
40 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 23, 2014

I stayed for two nights in the Swiss Diamond. The location is impressive by the lake shore, with magnificent views and access to the lake. The room was nice and totally at the level you would expect of a 5 start 'old school' hotel in Switzerland. This means contained luxury, furniture and facilities of 25 years ago, but well taken... More 

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ontario
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

My husband and I are currently here for one more night and already I miss this place!!! On a trip though Italy we decided to splurge! This is not normally something we can afford to do but are so glad we did!!! From the warmth of all the staff(as we only speak English) to the atmosphere and services!!! AMAZING!!!

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