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Hotel Serpiano

Certificate of Excellence
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Via Serpiano, Serpiano 6867, Switzerland
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ahmedabad, India
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Serpiano is the best hotel in lugano. We had an excellent time staying there. They have very welcoming attitude, great staff,great property, lavish spread of breakfast, spacious and clean room. View from the room balcony and specially restaurant area is to die for.......very very soothing and mesmerisng. Would surely love to visit sometime in future.

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Zurich, Switzerland
Top Contributor
64 reviews 64 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spectacular view from the restaurant but that unfortunately, is where the praise ends. Poor restaurant food. Uninterested staff. No atmosphere. Basic rooms in dire need of a face lift and without air conditioning which makes sleeping very challenging in the summer months. Put simply, this place has had it's day. It needs to be totally refurbished or knocked down and... More 

Was this review helpful? Yes 1
Basel, Switzerland
Top Contributor
182 reviews 182 reviews
75 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Hotel Serpiano for two nights as part of a shopping excursion to FoxTown. The hotel is pretty much in the middle of nowhere, being accessible via a 5 KM single lane country road. The hotel is a simple no thrills experience, providing basic rooms which are clean and spacious. Our room overlooked the bike trail, alongside mountains... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2015

Don't be put off by the outside look of the hotel as you drive in. It looks like it doesn't quite fit in the serene mountain peaceful setting that you find yourself in as you drive up the mountain to the only hotel at the top. As you enter however, things change, the kind staff are ready to greet you,... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2015

First thing we noticed is there was no AC in the rooms. Not so bad at night when its cool outside, but forget about a nap at noon. Too hot. The rooms are nice, for a 3 stars hotel. Service is great all arround! The food: well, breakfast was good. Continental and a bit more. Dinner was another story, the... More 

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Top Contributor
67 reviews 67 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 15, 2015

Visited this place with my husband on our honeymoon, I have never been more impressed with a hotel property before. The view , the food, the rooms , the ambience is breathtaking. I loved the dining experience there overlooking lake. The wines were to taste. the breakfast is to die for with an array of options from freshly made croissants... More 

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Lugano, Switzerland
Top Contributor
206 reviews 206 reviews
39 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 6, 2015

We went for lunch at the restaurant. Food was good and despite the restaurant being quite full the service we ate quickly and the waiters were very friendly. It's not cheap but neither too expensive given the location. A very good choice as well for vegetarians. Not to be missed the terrace that offers a breathtaking view and if you... More 

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Top Contributor
67 reviews 67 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 3, 2014

We were planning a trip to Switzerland and after a lot of research we found a place that fit our idea of a holiday stay. Hotel Serpiano is located far from the humdrum of city life, the trees and the amazing view of the lake from the Hotel is simply breathtaking. My Husband and I also loved the wines they... More 

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Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2014

if you need a quiet place, with a beautiful view. This is the place to go. After driving through a winding road. Here is the hotel in a very quiet environment, possibility to walk in the forest nearby. Stunning view over lake of lugano the only negative point, breakfast. Not enough variety, we stayed 5 nights and every morning there... More 

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Pokolbin, Australia
Top Contributor
92 reviews 92 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 25, 2014

My first impression of this hotel was terrible. I don't know what I was expecting, but it certainly wasn't a 4 story box cement hotel with red windows and doors and blue awnings which I found totally out of place with the beautiful surrounding forest. And the sterile reception area, hallways and rooms were totally devoid of any 'charm'. I... More 

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