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Assured Ascot Quays Apartment Hotel

4.5 of 5 150 Great Eastern Highway, Ascot, Belmont, Western Australia 6984, Australia
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Assured Ascot Quays Apartment Hotel
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Assured Ascot Quays Apartment Hotel
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139 reviews from our community

Traveler rating
    37
    55
    28
    14
    5
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42
32
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Linz, Austria
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel locates quite close to the airport but away from the city. It is on the bank of Swan River with beautiful surrounding and recreational areas. We took a walk along the river in both directions of the hotel which is very refreshing after a long flight. There is a bus stop near the hotel which takes you into... More 

Was this review helpful? Yes
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear SheilaBloke, Thank you very much for your valuable feedback. We are sorry to hear that some of the guests were a bit noisy when leaving the hotel. I will pass on your feedback to our management team to ensure this kind of events do not disturb our in-house guests in the future. We are looking forward to welcoming back... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I just slept here for one night. I do not really like how the bedroom has been done but that is my personal opinion. Instead for the staff,I work in hotels too, I would suggest to hire people with a bit more of personality. All the check in has been standard,nothing special. Remember : any business is made by people!

Was this review helpful? Yes
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Mortis7, Thank you for your feedback. We hire our staff based on their attitude and skills. It is very important for us that our guests feel welcome and at home when they arrive at our hotel. We also provide them with consistent customer service training. Thank you again for choosing Assured Ascot Quays Apartment Hotel for your stay and... More 

Perth, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For our wedding anniversary we booked into the penthouse at Assured Ascot Quays. From the moment we booked in we were pampered by the staff. There was a chilled bottle of bubbles in the fridge and nothing was too much trouble. They really wanted to make sure we enjoyed our stay The views from the wrap around balcony was wonderful... More 

Was this review helpful? Yes
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Juliet, Thank you for your feedback. We have passed on your comments to our team. It is great to see that you had a beautiful time for your wedding anniversary at Assured Ascot Quays. We are all looking forward to welcoming you back at Assured Ascot Quays. Please do not hesitate to contact us if you have any queries... More 

Geraldton, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a 2 night stay fri / sat night , prior to arival we got e-mail to advise we should book a evening meal for Fri night , so we rang on Thursday night to do that , the girl on the phone said there were no bookings as it was a private function , and we wish she... More 

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Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear E5908HUsue, Thank you for your feedback. I am sorry to hear that there was a communication breakdown. We have sent emails to our guests about the restaurant being fully booked to avoid any disappointment on arrival. Unfortunately for Saturday night we did not foresee the high occupancy of the restaurant. We apologize for any inconvenience caused. Thank you again... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overnight stay for an early morning international flight. A really nice apartment for the four of us to stay although not sure about the shower in the spa. Plenty of room and comfy couches. Staff were friendly and efficient.

Was this review helpful? Yes
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Whitey100, Thank you for your feedback. We are looking forward to welcoming you back at Assured Ascot Quays Apartment Hotel Regards Alex Payet More 

Sydney, Australia
Top Contributor
64 reviews 64 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 3 nights on business. Was initially allocated an apartment which faced the Great Eastern Highway at the front door and the Great Eastern HIghway from the balcony. Incredibly noisy. Bedhead in the bedroom was against the wall facing the Highway. Noise of sirens and trucks kept me awake most of the night on a Sunday.... More 

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Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Klewi, Thank you for your valuable feedback. Regarding the WIFI password this is an oversight from our side and we apologise for any inconvenience caused. We provide all our guests with a code on check-in so they can enjoy our Free WIFI network. We recently moved to a digital compendium. All the information about the hotel is available on... More 

New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have just spent a week at the Assured Ascot Quays. We couldn't fault the staff as everyone was very welcoming and helpful. We did think that it was very overpriced for what you got. We were in a two bedroom two bathroom apartment. It was very tired and looked as if could do with a good makeover. The second... More 

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Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Breambay, Thank you for your valuable feedback. I am glad to see that your staff provided some excellent services. Regarding the Air Con we have one or more depending on the room type. When it comes to Summer we always leave the Air Con on to cool down the room. For this summer we have some very interesting prices/deals... More 

Wyndham Vale, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 14, 2014

Lovely views over the swan river towards Perth, very clean and comfortable rooms, well appointed self contained kitchen would be ideal for families. And a great restaurant. Will stay again when next in Perthfor sure

Was this review helpful? Yes
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Jim, Thank you for your feedback, we really appreciate it. We are looking forward to welcoming you back at Assured Ascot Quays Apartment Hotel Regards Alex Payet More 

2 reviews
5 of 5 stars Reviewed November 14, 2014

Spa Bath, Comfortable bed, Swimming Pool, Comfortable bed, Gym, Comfortable bed, Restaurant, comfortable bed. Good quiet and convince of been able to cook when you want too. Home away from home. Glad my employer choose this accommodation for us to stay during our breaks.

Was this review helpful? Yes
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Jack, Thank you for your feedback. We are looking forward to welcoming you back at Assured Ascot Quays Apartment Hotel Regards Alex Payet More 

sydney
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2014

A very enjoyable apartment stay by the river but only a few kms to the airport. The facilities are great , the rooms good and the staff are helpful. Hire a bike and ride by the river . The restaurant is very average .

Was this review helpful? Yes 1
Assured M, Front Office Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Rm1268, Thank you for your feedback. We are looking forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards Alex Payet More 

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Additional Information about Assured Ascot Quays Apartment Hotel

Address: 150 Great Eastern Highway, Ascot, Belmont, Western Australia 6984, Australia
Location: Australia > Western Australia > Greater Perth > Belmont > Ascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Assured Ascot Quays Apartment Hotel 4.5*
Number of rooms: 68
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Also Known As:
Ascot Quays

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