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Comfort Inn & Suites Byram

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5760 I-55 NE Frontage Road, Byram, MS 39206
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1 room 1 adult
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Comfort Inn & Suites Byram
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39 Reviews from our TripAdvisor Community

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Lexington, Virginia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Our room was quite comfortable and quiet although near the elevator (few guests). But the staff wasn't very helpful, and we had trouble understanding their mumbles. Also, our Maps app led astray looking for a restaurant--there's actually a Mexican one nearby.

Helpful?
Thank Lad S
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Lad S., Thank you for taking time to provide feedback regarding your stay with us! Our team appreciates your positive comments regarding our rooms and the comfortable atmosphere. However, we do apologize that our team did not exceed your expectations regarding customer service. If possible, please call us at 601-983-2990 to provide me with more specifics so we can... More 

1 review
5 of 5 stars Reviewed 1 week ago

My friends and I stay there twice a year and have never had any problems. Rooms are clean and beds are very comfortable. Staff are always friendly and helpful. The breakfast is fresh and coffee is really good.

Helpful?
Thank Susan C
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Susan C., Thank you so much for taking time out of your travel to provide our team feedback regarding your stay with us! I am glad that you and your friends came back this year; we enjoyed having everyone one! We are already looking forward to next year's visit! Safe travels! Sincerely, Tak Gopal GM More 

Jackson, Mississippi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 11, 2015 via mobile

I was passing thru on business with no time to make a fuss, but I noticed a few really unsanitary things at this property. I checked in and was just glad to know they had coffee until I saw the beverage station was just plain trashy. I got to my room to find moldy, smelly mildew and caulking around the... More 

Helpful?
1 Thank seasterling
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear seasterling, Thank you for providing detailed feedback regarding your stay with us. We apologize your stay did not meet or exceed your expectations. We want to ensure you that all areas of our property are thoroughly cleaned and inspected daily. Our complimentary coffee area is a high traffic area throughout the day that we ensure is kept up. We... More 

Beavercreek, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 10, 2015 via mobile

Rooms were simply ok. Problem was management. Owner and his wife, who is also breakfast attendant were both extremely rude and nasty. Owner kept digging and adjusting his crotch while speaking with me. Owner's Wife was rude to my children, swept right over my feet without an apology. Bugs in room and corridors. Fridge didn't work. Cable signal is apparently... More 

Helpful?
3 Thank kingjohnny
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear kingjohnny, Thank you for providing feedback regarding your experience with us during your stay. We apologize that you were not satisfied by your stay as our team does not have the intention of ever disrespecting our guests. All of the items you mentioned in regards to room condition, tv signal, have been addressed. We provide the property with monthly... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2015

The rating given hasn't anything to do with the hotel itself or the rooms, however, the service was the worst experience ever. The Manager, of Indian descent, was very inconsiderate, rude with bad character and poor customer service skills; will never go there again and neither will I recommend it to anyone ever...not as long as he is the Manager!!!... More 

Helpful?
2 Thank Lois L
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Lois L., Thank you for providing feedback regarding your experience at Comfort Inn & Suites of Byram. My team and I would like to first and foremost apologize that you experience subpar customer service during your stay. The goal of our team is to provide the best customer service possible for each guest. Also, we do believe the decent... More 

1 review
5 of 5 stars Reviewed July 17, 2015

Our family had 2 rooms and stayed 3 days. It was wonderful. The whole staff, bar none, were top notch. Everything was clean, comfortable. The breakfast was all anyone could ask for. Saved us a LOT of money to have a full meal on site. I would recommend this hotel to one and all. We will definitely stay again. Nina... More 

Helpful?
Thank Nina B
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Nina B., Thank you so much for providing our team feedback regarding your stay! Our team was very happy to host you and your family during your stay. Furthermore, I am glad that our property was able to not only provide a comfortable place to stay but also allowed to you save on costs during your trip. We hope... More 

Saint Louis, Missouri
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

Very nice, clean hotel. Friendly, helpful and courteous staff. Room was newly updated. Beds were comfortable and bath was exceptionally clean with granite countertops. Fridge and microwave in room. Breakfast was very good. Pretty much to everyone's liking. Would definitely stay again in my travels.

Helpful?
Thank notpicky51
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear notpicky51, Thank you for providing TripAdvisor viewers as well as our team feedback regarding your stay with us! After 6 years of operation, it is comforting to know our guests and patrons still receive our rooms as fresh and updated. We strive to ensure this is the experience each guest receives. We are glad you enjoyed all aspects of... More 

Lake Charles, Louisiana
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 4, 2015 via mobile

We stayed here for one night while we were traveling through. We had booked this room on an advanced purchase rate. Somehow, we marked the wrong date online, so we called the hotel directly, and they changed it without any problems. I was very thankful for this. When we arrived, the young man working the front desk was very nice.... More 

Helpful?
Thank EmilyandBill
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear EmilyandBill, Thank you for taking time to provide feedback regarding your stay with us. We are glad that we were able to help you with your reservation concern and glad you decided to choose our property as your place of lodging during your travels. We look foward to hosting you again soon! Sincerely, Tak Gopal GM More 

Slidell, Louisiana
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015 via mobile

I've never went wrong with a Comfort hotel! This is a great location; It's right off the interstate. The guest services lady is super nice! She recommended 2 restaurants to us both were very good and right down the street from the hotel. Breakfast was the normal Comfort breakfast... Dry cereal, waffles, muffins, boiled eggs, yogurts, scrambled eggs & sausage... More 

Helpful?
Thank Elle R
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Ellen R., Thank you for continuing your patronage with Choice Hotels and choosing Comfort Inn & Suites of Byram as your place of lodging during your business trip. First, we hope your trip was a success. Secondly, thank you for providing our team feedback regarding all aspects of your stay. Your comments will be shared with the team as... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

What a wonderful stay. The breakfast was good not dry like a lot of hotels. The pool and fitness area were clean and well maintained. The room was excellent..clean and neat. The staff was great. Felica was so helpful. We enjoyed the recommended eatery. The manager, Mr. T. Gopal, was a pleasure to work with and you could tell he... More 

Helpful?
1 Thank Velda H
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Velda H., Thank you very much for taking time out of your schedule to provide our team feedback regarding your stay. We are thrilled that you enjoyed your stay with us and that we were able to provide you great service. Your compliments regarding our breakfast is greatly appreciated and will be forwarded to our team members to ensure... More 

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