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Comfort Inn & Suites Byram

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5760 I-55 NE Frontage Road, Byram, MS 39206
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1 room 1 guest
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Comfort Inn & Suites Byram
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35 Reviews from our TripAdvisor Community

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Traveler rating
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
  • All months
    (35)
  • Mar-May only
    (3)
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    (14)
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    (12)
  • Dec-Feb only
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Orlando, Florida
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The rating given hasn't anything to do with the hotel itself or the rooms, however, the service was the worst experience ever. The Manager, of Indian descent, was very inconsiderate, rude with bad character and poor customer service skills; will never go there again and neither will I recommend it to anyone ever...not as long as he is the Manager!!!... More 

Was this review helpful? Yes
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Lois L., Thank you for providing feedback regarding your experience at Comfort Inn & Suites of Byram. My team and I would like to first and foremost apologize that you experience subpar customer service during your stay. The goal of our team is to provide the best customer service possible for each guest. Also, we do believe the decent... More 

1 review
5 of 5 stars Reviewed July 17, 2015

Our family had 2 rooms and stayed 3 days. It was wonderful. The whole staff, bar none, were top notch. Everything was clean, comfortable. The breakfast was all anyone could ask for. Saved us a LOT of money to have a full meal on site. I would recommend this hotel to one and all. We will definitely stay again. Nina... More 

Was this review helpful? Yes
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Nina B., Thank you so much for providing our team feedback regarding your stay! Our team was very happy to host you and your family during your stay. Furthermore, I am glad that our property was able to not only provide a comfortable place to stay but also allowed to you save on costs during your trip. We hope... More 

Saint Louis, Missouri
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015

Very nice, clean hotel. Friendly, helpful and courteous staff. Room was newly updated. Beds were comfortable and bath was exceptionally clean with granite countertops. Fridge and microwave in room. Breakfast was very good. Pretty much to everyone's liking. Would definitely stay again in my travels.

Was this review helpful? Yes
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear notpicky51, Thank you for providing TripAdvisor viewers as well as our team feedback regarding your stay with us! After 6 years of operation, it is comforting to know our guests and patrons still receive our rooms as fresh and updated. We strive to ensure this is the experience each guest receives. We are glad you enjoyed all aspects of... More 

Lake Charles, Louisiana
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 4, 2015

We stayed here for one night while we were traveling through. We had booked this room on an advanced purchase rate. Somehow, we marked the wrong date online, so we called the hotel directly, and they changed it without any problems. I was very thankful for this. When we arrived, the young man working the front desk was very nice.... More 

Was this review helpful? Yes
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear EmilyandBill, Thank you for taking time to provide feedback regarding your stay with us. We are glad that we were able to help you with your reservation concern and glad you decided to choose our property as your place of lodging during your travels. We look foward to hosting you again soon! Sincerely, Tak Gopal GM More 

Slidell, Louisiana
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

I've never went wrong with a Comfort hotel! This is a great location; It's right off the interstate. The guest services lady is super nice! She recommended 2 restaurants to us both were very good and right down the street from the hotel. Breakfast was the normal Comfort breakfast... Dry cereal, waffles, muffins, boiled eggs, yogurts, scrambled eggs & sausage... More 

Was this review helpful? Yes
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Ellen R., Thank you for continuing your patronage with Choice Hotels and choosing Comfort Inn & Suites of Byram as your place of lodging during your business trip. First, we hope your trip was a success. Secondly, thank you for providing our team feedback regarding all aspects of your stay. Your comments will be shared with the team as... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

What a wonderful stay. The breakfast was good not dry like a lot of hotels. The pool and fitness area were clean and well maintained. The room was excellent..clean and neat. The staff was great. Felica was so helpful. We enjoyed the recommended eatery. The manager, Mr. T. Gopal, was a pleasure to work with and you could tell he... More 

Was this review helpful? Yes 1
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Velda H., Thank you very much for taking time out of your schedule to provide our team feedback regarding your stay. We are thrilled that you enjoyed your stay with us and that we were able to provide you great service. Your compliments regarding our breakfast is greatly appreciated and will be forwarded to our team members to ensure... More 

Dahlonega, GA
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 7, 2015

We were able to see several rooms at this hotel and they were all exceptional the rooms are HUGE and exceptionally clean. They have a great indoor pool and fitness center but the room was so comfortable that we never left. We travel for a living and are loyal Choice rewards members so we have stayed in hundreds of Choice... More 

Was this review helpful? Yes 1
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear PaigeMitts, Thank you for taking time out of your busy travel schedule to provide our team and property feedback regarding your stay on TripAdvisor. First, as Choice Hotels franchisees, we appreciate your constant patronage to not only our hotel but to Choice Hotels across the country. Secondly, your compliments towards our property as a whole give my team and... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

We were on our way to New Orleans for a conference and we stopped for the night. It was great location right outside of Jackson. The room was beautiful and extremely spacious. (And we had the small room.) It was just as nice as our room at the Hilton. We were very impressed. All the staff was extremely nice and... More 

Was this review helpful? Yes
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Amanda V., Thank you for taking time to provide feedback on our property via Trip Advisor. It is always good to see our guests enjoying their stay with us! My team and I hope you had safe travels during your conference visit and enjoyed your trip. We look forward to hosting you again very soon! Sincerely, Tak Gopal GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 23, 2014

We reserved this hotel over the internet . Looked clean going into hotel. First room was infested with bugs. Got another room same thing. They gave us another room same bugs. We was so tired at this time we stayed in that room but had to kill bugs. The manager didn't do any thing for the inconvenience. We will never... More 

Was this review helpful? Yes 1
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear TLDatl, Thank you for providing feedback regarding your stay with us in Byram, MS. I would like to personally apologize that your stay did not meet or exceed your expectations. As discussed during your checkout process, we confirmed the concern you had - ladybugs. At any point there is no excuse for a room not to meet any and... More 

Sydney
Level Contributor
164 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed October 25, 2014 via mobile

We use Comfort Inns all the time, they are always clean the staff are happy to see you. There was no noise, the bed and pillow combo perfect and an indoor heated pool. Can't beat the Comfort Inn thanks again for a restful night.

Was this review helpful? Yes 1
TGopal, General Manager at Comfort Inn & Suites Byram, responded to this review

Dear Rhonda C, Thank you for taking time out of your schedule to provide TripAdvisor feedback regarding your stay at our property. Our team is delighted that we were able to provide you a great place to rest during your travels. We wish you a safe journey and hope to host you again very soon! Sincerely, Tak Gopal GM More 

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