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All 2 Byram hotels

Holiday Inn Express Hotel & Suites Byram

2.5 of 5 Hotel   |   5569 I-55 South, Byram, MS 39272
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Ranked #2 of 2 hotels in Byram
A recent review
5 of 5 stars reviewed 3 weeks ago
BAB-BAB Illinois
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31 people have reviewed this hotel

Traveler rating
    16
    5
    3
    2
    5
See reviews for
10
3
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Illinois
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped at the Holiday Inn Express in Byram in the middle of the night as we were traveling to New Orleans. We attempted to stay at another location closer to Jackson MS but as we pulled up to the hotel it was clearly not in a safe area so we traveled farther south on I55. We stopped because of... More

Was this review helpful? Yes 2
Gastonia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

They have the best breakfast bar compared to anywhere else that I have stayed in the past. They have so many choices you cant name them all. I have been at this location for six months now (on business) and would not want to stay anywhere else. The staff is SUPERB, the building is very clean and neat. I'd stay... More

Was this review helpful? Yes 2
Birmingham, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

I stopped in because I was tired of driving and wanted to lay down a few hours before getting back on the road. I was treated with the upmost respect at check in like she knew me personally and I had never been to this hotel before. I know good customer service because I am a manager at Fairfield Inn... More

Was this review helpful? Yes 3
Petal, Mississippi
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2014

The service at this hotel was excellent! The staff (Ebony) was beyond helpful! My grandmother passed away so I needed to check in early to get dressed. It was not at problem at all. I explained my situation and she gladly helped. The room was very clean, quiet and also a very good rate. As I left, I made sure... More

Was this review helpful? Yes 3
Tulsa, Oklahoma
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2014

stopped here for the night on the way to new orleans, my 3 year old grandson amd i enjoyed the pool twice, breakfast was great, service was excellent, rooms where clean, would stop here again, several places to eat for dinner,

Was this review helpful? Yes 3
Conyers, Georgia
1 review
1 of 5 stars Reviewed October 8, 2013

Last weekend I spent two days as a guest in the Bates Hotel called “Holiday Inn Express”. I am a Priority Club member with Holiday Inn Express so I have high expectations for my choice. The service at the front desk was horrible. The toilet over filled and the desk refused to bring a plunger. “You’ll have to do that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review

Dear 987DanB, Thank you for being an IHG Rewards Club Member and writing feedback about your stay. It is very unfortunate that we were not able to meet your expectations on this day due to the level of service received from our staff. Your feedback will be addressed with them accordingly to ensure incidents like this do not happen again... More

Yukon, Oklahoma
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2013

Comfortable bed.. great staff... everything as it should be.. well managed. Special Kuodos to the lady that runs the breakfast, very well done at keeping everything clean, stocked, and fresh. Internet service was good... this is why I use HI Express

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Shreveport
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2013

This hotel was nice, but had an odd odor in our room. It wasn't just in our rooms, it was in the hallways and lobby too. The pool is indoors and clean, but indoors so everything echoes. The continental breakfast was good.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review

Dear Erica H , Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We take all reviews positive and negative very seriously, and your feedback will help us monitor and improve the quality of... More

Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 8, 2013

This hotel was JUST ok for a quick overnight stay. When entered room, there was a horrible stench in the room. The front desk person happened to be accompanying us because our keys were not working. She indicated that the housekeeping people do not turn on the air conditioning when they are cleaning the rooms which leaves the small rooms... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review

Dear Kmari78, Thank you for taking the time to post a review of our property. Please accept our apologies for the unusual smell of the room accommodations you received that fell below your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Rest assured that your comments will be reviewed by our... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 26, 2013

Daytime staff is very helpful, nighttime front desk attendant leaves much to be desired. Unpleasant, rude, condescending, and acts as if working in the hospitality service is beneath her. Twice I called with simple requests and was given smart a$$ responses. The rooms were very clean, and the bed was super comfy. Unfortunately at no fault of the hotel, it... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review

Dear cojo31812, Thank you for your feedback regarding your recent visit at our hotel. I am very glad that you found the bed to be super comfortable and the rooms very clean. I humbly extend an apology for the unsatisfactory service you received from the night staff. In addition, I am sorry you were negatively affected by the smell. Please... More

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Additional Information about Holiday Inn Express Hotel & Suites Byram

Also Known As:
Holiday Inn Express Hotel And Suites Byram
Address: 5569 I-55 South, Byram, MS 39272
Phone Number:
Location: United States > Mississippi > Byram
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Byram
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Byram 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Byram, a hotel in Byram, MS, is a brand new hotel and perfect for the business or leisure guest! ... more   less 
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