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Hotel Pilatus-Kulm

Certificate of Excellence
3.0 of 5
Hotel website
Schlossweg 1, Kriens, Lucerne 6010, Switzerland
Hotel Pilatus-Kulm
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160 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Berlin, Germany
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited on the first day of the reopening in 2015 and there were few overnight visitors which added to the mystique of this unique hotel and restaurant perched 2100m in the Swiss Alps. Though there were clouds on our arrival which limited the view, when the cleared the view was so spectacular that it is difficult to describe in... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Peter C Thank you very much for your positive and detailed comment regarding your stay at our historic mountain hotel Pilatus-Kulm! It’s important to us, when our customers share their experience with other people and we appreciate the time and effort you took in order to write it! The hotel Pilatus-Kulm was reopened in 2011 after a complete renovation.... More 

Canton of Nidwalden, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay at least once a year at the Pilatus Kulm. As soon as the last day tourists have left the mountain it is very calm. Normally we are able to see Capricorns in the evening and/or in the early morning. We live only 10 km away from the cog railway which brings us up to the top. Pilatus is... More 

Was this review helpful? Yes 1
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Beatrice ... I the name of the entire Pilatus team I would like to thank you for your friendly comment. To have regular and happy customers is one of the best compliments we can get! It’s our daily goal, to make sure all our customers go back home with good memories on their visit to mount Pilatus. The summer... More 

Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

I took my mother for her 70 birthday and what a wonderful celebration. Her being serenaded by the Alpenheimer horns and drinking beer and eating wonderful food. Beautiful Hotel and property. We went in the summer so the weather was perfect. Hiking the trails and watching the cows with big bells standing literally on the edge of the steepest mountains.

Was this review helpful? Yes 1
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear TrazJ67 Thank you very much for your friendly comment regarding your stay at our historic mountain hotel Pilatus-Kulm! We hope your memories are still alive! If you want to refresh them, we will be more than happy to welcome you back at 7000 feet high. ;-) The summer is approaching with big steps and we are looking forward to... More 

Senior Contributor
34 reviews 34 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

We went to check the views, took the train up, totally worth it to get to the top. And up there, there is nothing better to do than enjoy the how having a beer or a meal. It is in the best location, the best air ad the terrace is just inviting you to stay!

Was this review helpful? Yes 2
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear GuilleNiebla It’s always a pleasure to read nice commends like yours and I hope you really enjoyed the beer on our terrace! I have some interesting information for you, so maybe we can motivate you for another visit to our historic mountain hotel. During the winter 14/15 the hotel was closed because of the construction of the new cableway.... More 

basel
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 17, 2014

Impressiv Location and especially to way to arrive at the Hotel. Around 5pm only Hotel Customer are left up there - you just feel so Close to the nature ! Rooms are beautifuly decorated, and the scenery is really good. All new guests are invited for a drink before dinner - Nice but I would definetly do it in another... More 

Was this review helpful? Yes 5
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear eclauss Thank you very much for your comment on your stay at our historic mountain hotel Pilatus Kulm. You’re absolutely right, after the day guests have left the mountain our hotel guests have the mountain to their own and can enjoy the calm at 7000 feet high. Spectacular is also the sunrise in the morning before the first trains... More 

Victoria, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2014

We spent one evening at the Hotel Pilatus Klum and cannot say enough good things about it. The room was beautiful, the restaurant was amazing and the location is absolutely incredible. We got off to a rough start when we arrived at the gondola station and were told it was closed and we needed to back track 45minutes to take... More 

Was this review helpful? Yes 4
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear CraftinLa ... I would like to thank you for the time you took in order to writhe us this friendly comment. I am sorry to read, that you had not all the information regarding our special situation due to the construction of the new cabel car. Normally the gondolas from Kriens up to Fräkmüntegg and then the cable car... More 

Zurich, Switzerland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

We spend a lovely weekend at the Hotel Pilatus Kulm. We booked a package which included the travel up to the Pilatus, 1 night, 4 courses dinner, rich breakfast. The price was really reasonable for everything we got. We were really impressed by the quality of the service. Everybody was really nice (reception, restaurant, bar, etc). We were not expecting... More 

Was this review helpful? Yes 3
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Yaelle106 Thank you very much for your friendly comments! I will be very happy to share your feedback with the entire team on mount Pilatus. Our packages are including all services we can offer you on this mountain resort at 7000 feet above sea level. Right now, the first snow arrived this winter and it looks all white and... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed 1 night here in October 2014. The day we arrived the weather was pretty miserable with visibility no greater than about 50 metres. On top of this, the cable car from Pilatus to Frakmuntegg was closed as it was being replaced with a shiny new one. This meant the only way to the top was the cogwheel train.... More 

Was this review helpful? Yes 3
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Stuart H Wow! What a nice and friendly feedback regarding your stay at our historic mountain hotel. I would like to thank you for our stay as well for the time you took in order to write this extend comment. The entire team from the Pilatus Train Company is working every day with great pleasure to make our guests... More 

Newquay, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 3, 2014

What a fabulous hotel literally on top of a mountain! This is a beautiful place to enjoy some of the most stunning views in Switzerland. We reached the hotel via the world's steepest cog railway and when we got to the top found that we were above the clouds. These soon parted to give way to the most stunning view... More 

Was this review helpful? Yes
Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear OohArrAdv ... Thank you very much for your friendly words regarding your stay at our historic mountain hotel. We are very happy to read, that we could match your expectations. The views up here are indeed spectacular and changing with the seasons. Right now we are covered with the first snow for this winter. It looks like a winter... More 

1 review
4 of 5 stars Reviewed September 2, 2014

Wonderful weather, different experience and gastronomie. Cog railway is a unique & must try experience. Prefer Hotel Pilatus Kulm over Hotel Bellevue.Stayed 3D2N but not been told that 2 ways cable car ride is inclusive during stay. Overall experience is good except staff could be more ptoactive to explain or offer the services to non native speakers.

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear KW S I thank you for your friendly feedback regarding your stay at our historic mountain hotel. I am very sorry that obviously we didn’t inform you clear enough, that for all our guests staying 2 nights and longer the tickets for the train, cabel car and the gondolas on mount Pilatus are free for the included days. Our... More 

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