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Hotel Pilatus-Kulm

Certificate of Excellence
3.0 of 5
Hotel website
Schlossweg 1, Kriens, Lucerne 6010, Switzerland
Hotel Pilatus-Kulm
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179 reviews from our community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Penn Hills, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Never actually stayed there, but toured the facilities when we were on our one day excursion. I would stay here in a heartbeat. Might have to hit the lottery to do so. This place has class and a great view. Like being on the top of the world. A must see if you visit Mt. Pilatus in Lucerne Switzerland.

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Basel, Switzerland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Cozy hotel, ideal for couples seeking a romantic escape. Ideal with sunny weather (as we were lucky to have), less if it rains as no indoor activity - other than seminars - are possible. Professional, highly organised service.

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Australia
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We've just left the hotel and really enjoyed our stay. The superior room was well appointed - not sure there is much difference with a standard room though - and has great views out to the snow capped peaks. The price includes a welcome drink, dinner and breakfast. The dinner was really nice, the service very pleasant. We took a... More 

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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The rooms offers magnificent views of the Swiss Alps - really, like no other! Rooms were cleaned, Wi-Fi was fast and the restaurant provided a great breakfast and dinner during my stay. The hotel is fitted with a host of amenities such as conference rooms etc. Our room was towards the front, and the windows do make a lot of... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear DANIEL M Thank you very much, for your personal comment regarding your stay at our historic mountain hotel Pilatus-Kulm last winter! It is very important to us, to get feedback from our guests. It’s the best way we can improve our services and become even better hosts. During the winter season we have sometimes heavy winds and since the... More 

Peterborough, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

Incredible place to stay amazing views in every direction , very quiet after 5 PM . food was excellent and service top quality , Dont forget to build the cost of the cable car into your budget , even with 30% discount , price is still high

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear NickFarde ... Thank you very much, for your personal comment regarding your stay at our historic mountain hotel Pilatus-Kulm! It is very important to us, to get feedback from our guests. It’s the best way we can improve our services and become even better hosts. On our homepage you can book interesting hotel packages, they always include the trains.... More 

Austin
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2015

Pilatus-Kulm may not be for everyone, but it was perfect for us. The views were off the charts beautiful, both on the Lucerne side and the Jungfrau side. When you stay up on the mountain, you get the whole place to yourself after about 5 o'clock until sunset after 9. It was so incredibly beautiful and peaceful and quiet--the sunset... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Travis B I would like to thank you for your friendly and very detailed comment regarding your stay at our historic mountain hotel Pilatus-Kulm. I understand that the handling of luggage was a little bit “adventurous” for you. Please allow me the following input regarding this subject for your next stay... ;-) Our hotel guests have the possibility to... More 

Fairfax, Virginia
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed June 12, 2015

My husband took me here for my birthday. We did the Golden Round Trip program (Park your car in Alpnachstad then travel in a circle, ferry to Lucern, bus to Kriens, Gondola up the mountain to a final cable car to the hotel, then down by the steepest cog train in Europe back to our car...ticket for all included in... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear CindySanz ... I would like to thank you for your friendly and very detailed comment regarding your stay at our historic mountain hotel Pilatus-Kulm. It’s always a big satisfaction for all of us, to get the feedback that our guests enjoyed their stay with us! The hours after the last and before the first train are the most impressive... More 

1 review
5 of 5 stars Reviewed May 24, 2015

We had a work breakout with our management team on Pilatus, where we were hosted by the Pilatus Kulm Hotel team. Business service, catering and the food was excellent, topped by the good sleep during the night, all accompanied by the always friendly hotel crew (not the sleep, of course...) Keep it up and we are back sooner than our... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Reto J Thank you very much for the time it took to write your friendly feedback! The entire Pilatus Team is more than happy when we have reached our goal to leave such a good impression to our guests! It would be our pleasure to welcome you back at Mount Pilatus at 7000 feet high! Beat Füglistaller GM Hotels... More 

Berlin, Germany
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 25, 2015

We visited on the first day of the reopening in 2015 and there were few overnight visitors which added to the mystique of this unique hotel and restaurant perched 2100m in the Swiss Alps. Though there were clouds on our arrival which limited the view, when the cleared the view was so spectacular that it is difficult to describe in... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Peter C Thank you very much for your positive and detailed comment regarding your stay at our historic mountain hotel Pilatus-Kulm! It’s important to us, when our customers share their experience with other people and we appreciate the time and effort you took in order to write it! The hotel Pilatus-Kulm was reopened in 2011 after a complete renovation.... More 

Canton of Nidwalden, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 19, 2015

We stay at least once a year at the Pilatus Kulm. As soon as the last day tourists have left the mountain it is very calm. Normally we are able to see Capricorns in the evening and/or in the early morning. We live only 10 km away from the cog railway which brings us up to the top. Pilatus is... More 

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Beat F, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Beatrice ... I the name of the entire Pilatus team I would like to thank you for your friendly comment. To have regular and happy customers is one of the best compliments we can get! It’s our daily goal, to make sure all our customers go back home with good memories on their visit to mount Pilatus. The summer... More 

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