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All 5 Kriens hotels

Hotel Pilatus-Kulm

Schlossweg 1, Kriens 6010, Switzerland
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Hotel amenities
Hotel Pilatus-Kulm
Ranked #1 of 5 hotels in Kriens
Certificate of Excellence 2013
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109 people have reviewed this hotel

Traveler rating
    65
    35
    6
    1
    2
See reviews for
19
53
3
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there for one night in the end of March. We purchased a package which includes cable car, room, breakfast and 4-course dinner. The room we had is a corner room so we has a nice view from the room's window as well as the bathroom. Although the hotel was built during 19 century, it was recently renovated. So... More

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Berlin, Germany
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014

We were in this hotel to celebrate Valentine's day this year and booked the winter package, this includes return ticket for cable car ride from Krienz to Pilatus, 1 night accommodation, breakfast, welcome drink and snacks and 4 course dinner menu. Let me tell you, this was so worth it!! The view is super gorgeous, everywhere you look around the... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 1, 2014

My girlfriend and I braved the cold and snow to stay here Valentine's Day weekend 2014. Since it seemed like an ideal place for a getaway to us, we were shocked to find that we were the only guests that had booked for that night. We expected that this could mean that our experience would be limited due to cut-backs... More

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uk
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 22, 2014

The journey to the hotel was simple. From Zurich airport train to lucerne station and then took the bus to kriens and walked five minutes signposted to the cable car. The cable car up the mountain was stunning with amazing views down to lucerne. You can go sledging from the station on route up the mountain. There wasn't enough snow... More

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Wellington, New Zealand
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2014

We travelled to the hotel up via the Gondola and Cableway from Kriens and down via the cog railway to Alpnachstad. We stayed the night on the mountain at the hotel in a Junior Suite which was awesome. The suite was a corner suite, fabulous, warm and with gorgeous views. Staff were very friendly from our arrival at the Kriens... More

Was this review helpful? Yes 3
PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear PatriceN Thank you very much for the time you took in order to write us this very nice feedback. Our intention on mount Pilatus is to make our guests stays so comfortable as possible. The weather still is not listening to our commands, but we’re working on that part too… ;-). The Pilatus team is looking forward to welcome... More

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Stayed overnight for new years eve 2013. Arrived just after lunch to clear skies and some of the most breathtaking views you will ever see. The cable car ride to the mountain top hotel was fantastic with numerous photos taken of unbelievable scenes. Our room was very comfortable and warm. On the evening the champagne reception was follwed by a... More

Was this review helpful? Yes 1
PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Robert F A big thank you for your very kind feedback on your stay at mount Pilatus. We hope you had a good start in the new year. The entire Pilatus team has very good souvenirs from this special evening. We would be happy to welcome you again in 7000 feet high on your next visit to Switzerland. The... More

Bern, Switzerland
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 4, 2013

We stayed overnight there, and booked the dinner in restaurant as well! Most unsatisfied service was we waited our mail meal about 1.5 hours, during this period, the waitress didn't dive us any explain, just let us keep waiting!! And when we finally get our main meal, she only said kitchen has some problem…but other late guests got their meal... More

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PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Guest Thank you for your feedback regarding your stay at our historic Pilatus-Kulm Mountain Hotel. I regret that your stay this spring was not to your satisfaction. Since your stay is more than 9 month ago, it is very difficult for us to reconstruct what happened that night. We invite our hotel guest every evening for a welcome drink... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

Traveling in November we encountered the "between season" closure of the cable car. This was not a problem because the cog railway was a spectacular experience. The day we arrived it was clear and the mountain was snow free with the Alps in the distance snow capped and awesome. View the other side to Lucern and beyond was breathtaking. Check... More

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PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Bruce W Thank you so much for your kind feedback regarding your stay at our historic Pilatus-Kulm Mountain Hotel. We are very happy to read such a nice comment on tripadvisor and thank you for your personal comments. I will be pleased to share your positive feedback with all our team members. We are actually working on the solution... More

Cairns
Top Contributor
63 reviews 63 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 2, 2013

We had the worst timing going up the mountain. We pre-booked but the weather was foggy, rainy with zero visibility. The room was lovely but we couldn't get the heater going, so it was pretty chilly. The restaurant was fantastic and we very much enjoyed our meals. Service was exceptional. Such a shame we couldn't see or do very much.... More

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PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear Spumkin Thank you very much for your feedback to your stay at our hotel. I am always very sorry for our guests, when the weather is not good. I know that a clear sight is an important part of the experience of sleeping on 7000 feet high! We are working on it and give our best to convince the... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2013

We stayed at Hotel Pilatus-Kulm, while we were in Lucerne.The hotel staff was very accommodating and the check in was hassle free and quick. The hotel was well appointed and the décor was contemporary and aesthetic. The service was also excellent, the staff was very welcoming and cheery. The location was perfect for us as it had easy access to... More

Was this review helpful? Yes
PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review

Dear joseph e Thank you so much for your very kind feedback regarding your stay at our historic Pilatus-Kulm Mountain Hotel. We are very happy to read such a nice comment on tripadvisor and thank you for your time writing this comment. It will be our pleasure to welcoming you again at our place; please do not hesitate to contact... More

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Additional Information about Hotel Pilatus-Kulm

Also Known As:
Hotel Pilatus-Kulm Kriens/Canton Of Lucerne, Switzerland
Address: Schlossweg 1, Kriens 6010, Switzerland
Phone Number:
Location: Switzerland > Kriens
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 5 hotels in Kriens
Official Description (provided by the hotel):
The successful conclusion of the complete refurbishment in August 2010 marked the beginning of another chapter in the vibrant history of the historic Pilatus-Kulm Mountain Hotel. The heritage-protected Hotel Pilatus-Kulm once again stands for the uniqueness that characterised it when it first opened in 1890. The generous hotel rooms and suites herald the dawn of a new era at Hotel Pilatus-Kulm with its distinguished tradition. ... more   less 

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