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Quality Hotel Real San Jose

Certificate of Excellence
Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
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Quality Hotel Real San Jose
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Quality Hotel Real San Jose
Quality Hotel Real San Jose
Quality Hotel Real San Jose
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260 reviews from our community

Traveler rating
    102
    109
    36
    10
    3
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46
71
10
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Quality Hotel Real San Jose
See the most recent reviews
Gettysburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

Hotel visit was last night in CR; I was trying to locate postcard stamps. The gracious staff offered to buy stamps (I provided funds) and mail cards. Friends and family delighted to receive them! Overall, fantastic service and lovely hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear MJ D Thank you very much for taking the time to place your comments. Our staff will strive as far as possible that the service to our visitors is the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting soon for San Jose. Sincerely, Juan Jose Santos Franco General Manager More 

San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

We were on a Caravan Tour and spent our last night at the Quality Inn. It was very comfortable and the buffet dinner was excellent. We had a very early flight but the hotel provided a full breakfast at 5:00am. I would stay at this hotel again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Jan W, Greetings from Quality Hotel Real San Jose. We thank you for taking a few minutes to make your comments about our services. For us it was a pleasure to have stayed in the hotel and you have had a positive experience. These comments further commit us to improve day by day our service proposition to each of... More 

Youngsville, Louisiana
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 22, 2014

This was one of the hotels we stayed in during a recent Caravan tour of Costa Rica. The room was clean and comfortable; staff was friendly and helpful. The buffet was plentiful and tasty but the best thing for me was that WiFi was FREE!!!

Review collected in partnership with this hotel

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Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear CoastieUSA, Greetings from Quality Hotel Real San Jose. We thank you for taking a few minutes to make your comments about our services. For us it was a pleasure to have stayed in the hotel and you have had a positive experience. These comments further commit us to improve day by day our service proposition to each of the... More 

Elko New Market, Mn
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2014

We were just finishing up a Caravan Tour and this was our last stay in Costa Rica. Very nice hotel with friendly staff, clean rooms, and good food. I would recommend this hotel to anyone staying in San Jose.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Walter W Thank you very much for taking the time to place your comments. Our staff will strive as far as possible that the service to our visitors is the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting soon for San Jose. Sincerely, Juan Jose Santos Franco General manager More 

Blue Bell, Pennsylvania
Top Contributor
138 reviews 138 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 21, 2014 via mobile

On Caravan tour this was the last hotel of the trip. Rooms were ready with our luggage delivered promptly. Pleasant lounging area by the pool. Meals served there were good although the single buffet line for both dinner and breakfast slows things down. Staff was very responsive.

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Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Rick R, We would like to thank the time taken to make a comment about our service. These comments are very valuable to us in order to take action to improve it. Best Regards Juan Jose Santos Franco General Manager More 

Kendall Park, NJ
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2014

Last day of our land tour with Caravan. Very comfortable room and excellent staff.great tour where we learned so much about this beautiful country from our tour guide Rollo. Best breakfast of our trip. PURA VIDA, Costa Rica

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest Mr belturbet, First at all thanks for taking the time to send us your comments. This allows us to improve our service daily. Hoping to see you again in our hotel. Best regards Juan José Santos Franco General Manager More 

London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

Also stayed at the end of a Caravan tour. The staff was very attentive and accommodating. We got a great weekend rate with an excellent breakfast included. The rooms were a good size with a nice seating area. We had problems with overnight noise in an adjoining room and they happily moved us. Unfortunately, another noisy night followed. Could it... More 

Review collected in partnership with this hotel

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Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mrs Elisabeth B, Greetings from Quality Hotel Real San Jose. We thank you for taking a few minutes to make your comments about our services. For us it was a pleasure to have stayed in the hotel and you have had a positive experience. Also comment that we are verifying the motives by the perceived noise during your stay... More 

Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 18, 2014

Stayed at end of Caravan Tour. Close to airport which is good because traffic in San Jose can be really bad at rush hours. Also right by highway but didn't think the noise was bad. Maybe above average Quality. Restaurant on site. Computer and Printer availaable to check in on-line with airport and print out boarding pass. Only there to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest K W, Thank you very much for taking the time to place your comments. Regarding the same, our staff is as far as possible that the service to our visitors is the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting you soon for San Jose. Sincerely, Juan Jose Santos Franco General Manager More 

Myrtle Beach, South Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2014

We were especially pleased by the check-in and out staff behind the counter. They even kept our luggage for a week when we went out on a Catamaran. The food was good and the drink pricing was average. The pool is superb and they have a walk way to the beach and to town that is quite short. The location... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. Mugsshall Is a pleasure to greeting you, and say thank you for have part of your value time, to let us know your comments about, the Hotel General Service, Foods and our poll area. Always will be pleasures receive you in our hotel. Best regards. Juan José Franco More 

Panama City Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2014

We extended a tour we were taking around Costa Rica by a couple of days and just took a shot at staying at the Quality Hotel. It was a good choice as the hotel was better than we had hoped for with a great staff, good food and nice rooms. We had a little problem with the air conditioning and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Bob T, Thank you very much for taking the time to place your comments. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting to see you soon in San Jose. Sincerely, Juan Jose Santos Franco... More 

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