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Quality Hotel Real San Jose

Certificate of Excellence
Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
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Quality Hotel Real San Jose
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (104)
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There are newer reviews for Quality Hotel Real San Jose
See the most recent reviews
New York City, New York
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed March 12, 2014

Stayed here for 2 nights as part of a Caravan Costa Rica tour. Although comfortable enough with nice bed linens, comfy king bed, good bathroom and shower, had no local charm. In room safe was easy to use. All public areas much too cold with ac set very high. Breakfast selection very good...lots of fresh fruit, good coffee and an... More 

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. Serpentine215 Is a pleasure to greeting you and say Thank you for take part of your value time to write your comments about our hotel breakfast, lines, rooms conditions and different. We ill continue working to improve our service. Will be a pleasure waiting for you in the future. Best regards Juan Franco More 

Thunder Bay, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 10, 2014

Clean, safe, and comfortable. The staff were great. The internet was fairly fast (not always the case in Costa Rica). The food was good and plentiful. Overall an excellent stay. I would refer this hotel if you want a place that covers the basics and is clean and affordable.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Trent R, First at all thanks for taking the time to send us your comments. This allows us to improve our service daily. Hoping to see you again in our hotel. Best regards Juan José Santos Franco General Manager More 

Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 10, 2014

Room was very good, with comfortable beds and a clean, well-stocked bathroom. Our dinner, a buffet (with Derek Free's Caravan Group) was great, featuring tasty steaks, fresh fish, and outstanding fruits and vegetables. This made up for our first item purchased in the bar, which was a Piña Colada for my wife - she had taken several sips of it,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. Franklin T; It’s a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel. We are working to correct details as those relating to the preparation of cocktails so that a similar situation not happens again in the future. So we hope... More 

Sautee Nacoochee, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 9, 2014

Clean, well laid out hotel. I would have thought we were in an American hotel if I had only seen the inside. Not really a destination location but a good place to spend one night arriving or leaving San Jose. Reasonably close to the airport. Our evening and morning buffet style meals were paid as part of a package deal... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Miss Nancy G In this opotunity I want to say Thank you for your comments about our service, our prices and our foods. We will continue working to improve our service and prices. Best Regards Juan Franco General Manager More 

Mass
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 8, 2014

Good hotel for a one night stay - rooms were what you would expect from a standard Quality Inn. Location was not especially good especially if you are a tourist and want to be close to downtown. There is nothing anywhere around the area other than highway. Food was average. There was a room with 3 computers set up free... More 

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr grandmac, We would like to thank the time taken to make a comment about our service. These comments are very valuable to us in order to take action to improve it. Best Regards Juan Jose Santos Franco General Manager More 

Winnipeg Canada
Level Contributor
296 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
2 of 5 stars Reviewed March 7, 2014

We were catching the 5:00 am shuttle to the airport. We were reassured that we would have a continental breakfast starting at 4:00 am. There was coffee but no juices. Dry pasties, no cereal. I was very disappointed in the lack of food. But I have found this lack of food to be a theme of the Caravan tour. We... More 

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Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. Inthegarden In pleasure to greeting you from Quality Real San Jose. We appreciate take part of your valueble time to write commets about our breakfast service. We have taken action about this Issue and we ha improve our Continental Berafast. In your nes stay with us will be a pleasure to receive you again. Best regards Juan José... More 

Cleveland, Ohio
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 1, 2014

This hotel was not great. Rooms are small. Bedding is older. This is not in a good location. Located between 2 highways. We stayed here the last night of a tour. Our plane didnt depart until 3:45 pm but we checked out and went to the airport at 10:30 am because there is nothing to do near the hotel and... More 

Was this review helpful? Yes
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. David R Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel. Best Regards Juan Jose Santos Franco General Manager More 

Owen Sound, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

Our stay was for only one night, however that was long enough to get a very positive impression of the hotel. We had a wonderful meal in their restaurant. The food was excellent. The hotel was very clean and the rooms were well maintained.

Review collected in partnership with this hotel

Was this review helpful? Yes
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. Bill C In this opportunity I want to say Thank you for send me your comments about our Hotel Service and always will be a pleasure be waiting for you in your next visit to San Jose Costa Rica Best Reagards Juan Franco General Manager More 

SUGAR GROVE
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 27, 2014

Spent our last night there as part of a Caravan Tour. The room was comfortable and the buffet dinner and breakfast very good. Service was great and the business center with 3 computers made it very convenient for airline check-in and printing boarding passes.

Review collected in partnership with this hotel

Was this review helpful? Yes
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr DON R, Thank you very much for taking the time to place your comments. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting to see you soon in San Jose. Sincerely, Juan Jose Santos Franco... More 

California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 27, 2014

Spent our last night on tour here. Staff was very helpful and room was great. Even provided us breakfast early as we had a 8 a.m. flight. Was good to have free WiFi which we didn't have in one of the 5 star hotels!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear konatraveler40; Thank you very much for taking the time to place your comments. Our staff will strive as far as possible that the service to our visitors is the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting soon for San Jose. Sincerely, Juan Jose Santos Franco General Manager More 

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