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Quality Hotel Real San Jose

Certificate of Excellence
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Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
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1 room 1 adult
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Quality Hotel Real San Jose
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325 Reviews from our TripAdvisor Community

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Ontario
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed at this hotel on the last night of our Caravan Tour. It had a very American feel to it. We were served a very nice buffet dinner as part of our tour and breakfast the next morning. Our room was compact but had everything that we required. The room overlooked the courtyard so was very quiet. It was... More 

Review collected in partnership with this hotel

Helpful?
Thank Woody547
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Woody547; In this opportunity I want to say Thank you for your comments about our service and our foods. We will continue working to improve our services. Best Regards Juan Jose Santos Franco General Manager More 

LAS CRUCES
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 26, 2014

Last night of our Caravan Tour, so location near airport was a good idea. Rooms were on small side and furnishings were modest. However, rooms were clean and quiet and staff members at front desk and in dining room were very pleasant. Both our evening buffet and breakfast buffet were very good. We were told to not venture beyond property,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank EnchantedTravelers
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest EnchantedTravelers On behalf of the entire hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us. It was an honor for us to have the opportunity to serve you in our hotel. Hoping see you soon in San Jose. Best regards Juan José Santos Franco General Manager More 

Colorado Springs, Colorado
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 24, 2014

Excellent facility for the money, great morning breakfast buffet included . Friendly staff, clean rooms, great pool area, centrally located, with a short ride to the airport. Taxi and tour vans available, about $30.00 to airport and $50.00 for a tour to the Gold Museum, National Theater and National Museum.

Helpful?
Thank j7paige
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest j7paige, Thank you very much for taking the time to place your comments. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting to see you soon in San Jose. Sincerely, Juan Jose Santos Franco General... More 

The VIllage of Timbercreek Canyon
1 review
5 of 5 stars Reviewed April 21, 2014

We had a great stay at the Quality Hotel. Having an early flight out after our Caravan tour, we greatly appreciated the excellent breakfast so early in the morning. Your facilities for the Caravan Tour presentation were excellent and appreciated. Thank you. The Schoens

Review collected in partnership with this hotel

Helpful?
Thank Gerald S
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Gerald S Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about our General Service in our Hotel. So we hope that the next time you visit Costa Rica you choose our hotel to stay with us. Best Regards Juan Jose Santos Franco General Manager More 

Marietta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 19, 2014

This was the last hotel we stayed in at the end of our Caravan Tour. The room was very nice and clean. The hotel staff was extremely nice and helpful. The buffet meals (dinner & breakfast) were very good and we had plenty of tasty choices. It was convenient to the airport so we only had about a 20 minute... More 

Review collected in partnership with this hotel

Helpful?
Thank Melinda T
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest Melinda T On behalf of all the hotel staff would like to thank you for your comment about the attitude of service provided during your stay with us. This allow us to improve our service daily. Hoping see you soon in San Jose. Best regards Juan José Santos Franco General Manager More 

Boston, Massachusetts
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2014

We stayed as part of a Caravan tour. This Quality Hotel was more like a hotel in the USA as compared to the Costa Rican hotels we stayed in on the balance of the trip. It was perfectly adequate for our last night dinner and show. I particularly liked the mashed potatoes. Buffet was among the best on the tour.... More 

Review collected in partnership with this hotel

Helpful?
Thank 2000Intruder
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr. 2000intruder It is a pleasure to have the opportunity to provide our services at our hotel, and thank you for your comments about our buffet, bell service and we are happy that your stay has been pleasant in general. So we will be waiting for you in the future. Best Regards Juan José More 

Riverside, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2014

The rooms were very nice.It very easy to hear TV from other rooms. It did take quite along time for the water to get warm enough to take a shower. The evening that we arrived when we sat down for dinner it would have been nice if there had been more than ONE waiter for over 44 guest it was... More 

Review collected in partnership with this hotel

Helpful?
Thank Ron R
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest Ron R, We would like to thank the time taken to make a comment about our service. These comments are very valuable to us in order to take action to improve it. I would like to inform you that we will take steps to improve those issues . Best Regards Juan Jose Santos Franco General Manager More 

Denver, Colorado
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 16, 2014

This was the final stop on a Caravan Costa Rica tour and was quite adequate for that final night. (Actually, I had to spend one extra night as my Frontier Airlines flight back to Colorado did not run every day.) It was just as "quality" as other Quality Inns I have stayed at in the USA. Buffet meals provided to... More 

Helpful?
Thank TravelWriter48
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Travelwriter48 Is a pleasure to greeting you and say thank you for take part of your value time to write your comments about aour General Service in our Hotel. So we hope that the nex time you vist Costa Rica you choose our hotel to satay whit us. Best Regards Juan Jose Franco More 

glenside, pa
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed April 16, 2014

The rooms were very dated and the chairs and carpet had stains. There was an unmarked tube in the bathroom which I assumed was conditioner and when I opened it, it was empty. Mystery tube. The staff and food were good. There is no where to walk or go unless you take a cab. The beds were so so and... More 

Review collected in partnership with this hotel

Helpful?
Thank Greyhoundpa
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Greyhoundpa, We would like to thank the time taken to make a comment about our service. These comments are very valuable to us in order to take action to improve it. Best Regards Juan Jose Santos Franco General Manager More 

Boynton Beach, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

Had no complaints re the hotel, staff, and anything else. This was so much of a better experience than the Real Intercontinental where we spent 3 days at the start of the trip. People were nice, room was excellent and everything worked out wonderfully.

Helpful?
Thank Lester M
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mr Lester M Thank you very much for taking the time to place your comments. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Waiting to see you soon in San Jose. Sincerely, Juan Jose Santos Franco... More 

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