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Quality Hotel Real San Jose

Certificate of Excellence
Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
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Quality Hotel Real San Jose
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Quality Hotel Real San Jose
Quality Hotel Real San Jose
Quality Hotel Real San Jose
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268 reviews from our community

Traveler rating
    105
    112
    37
    10
    4
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46
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10
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
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    (268)
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    (101)
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    (32)
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    (82)
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Top Contributor
57 reviews 57 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Motel was close to airport. Rooms clean. No fridge. Free Wifi! Beds descent. First hotel in Costa Rico where we could put toilet paper in the toilet. No handheld shower. Food was good especially the steak. Food was served inside of building. Very friendly staff. A couple of washers and one dryer located on the 4th floor, could use updating.... More 

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Tallahassee, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This was the last night of our tour with Caravan and, although it was close to the airport, I would not choose this hotel if I was making hotel arrangements. The room was spacious and clean. The food served as a buffet was not good. The beef, which preparation began after over half of our group went through the line,... More 

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Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Very good morning mackey77 ; First we want to thank the time spent doing your comments. We really apreciatte you enjoyed your stay in our hotel. Our goal always is to achieve satisfaction from our clients and these comments encourage us to continue our efforts . We look forward in the future your visit and will be a pleasure to... More 

Kansas City
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I arrived at this hotel on what was supposed to be our last night in Costa Rica. Then the volcano erupted covering everything with ash and dust and forced the government to close the airport. We finally got back home four days later after staying three nights at this hotel. The staff and management went out of... More 

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Gdynia
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time in CR visiting our offices in San Jose. Hotel Quality for me was great as it is just on the other side of the street, hence able to avoid the heavy traffic which can occur in San Jose to and from office. The staff was always friendly, even remembered my name after a couple of days :). Price... More 

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Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear. Miss. Gdynia Greetings from Quality Real San Jose Staff . At the same time we feel grateful with your comment. These help us to improve day by day for future stay of our guests. Thanks for your comment about our service and has been recognized and for your recommendation for the air conditioner noise, which are working to correct... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I love this hotel. It's one of those hotels that do serve good breakfast. The hotel room was quite spacious. The hotel sighting is however quite dangerous to a pedestrian. It's located on a high way so walking is quite difficult. The price is right for such a hospitality. Reception was very helpful in providing is with a shuttle to... More 

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Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear Tangennuba Best regards of Quality Real San Jose . Thank you for taking your time and tell us about your stay with us , of which motivates us to keep looking for continuous improvement, and comments of our breakfast and overall service to our hotel. It will be a pleasure to welcome you to our hotel on future visits... More 

Morganville, NJ
Top Contributor
94 reviews 94 reviews
37 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A typical convenient-to-the-airport hotel for the night before we left for home and at the end of our Costa Rica adventure with Caravan Tours. The room was comfortable, clean, with wifi. The restaurant for dinner and breakfast was a good, not great buffet. The front desk staff was above average and we really appreciated their help and good humor.

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Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good afternoon Mr. Andodi ; We appreciate taking your valuable time to express your comments about your stay with us. All observations of our services are very important in order to improve and achieve full satisfaction of our customers. We look forward to your visit soon . Atte; Juan Jose Santos Franco General Manager More 

sarasota, FL
Top Contributor
124 reviews 124 reviews
45 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed 1 night at this motel at the end of a Caravan tour. There were 2 tours running at the same time, so there were around 90 hotel guests just from Caravan. The rooms were adequate, but the control knob on the A/C was missing. This was the case with many of the rooms. I called to have it... More 

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Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear Mr. Thank you for taking some of your valuable time and send us your comments about your stay in our hotel, and specific about our air conditioning. Your commentaries so very importance for us because they help us to improve day by day. Best regards Juan Jose Franco General Manager More 

Charlotte, NC
Top Contributor
77 reviews 77 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed April 20, 2015

We only stayed one night in this hotel but I found it to be quite outdated and in need of some major repairs. When we checked in, the room had plumbing issues which they quickly came and fixed. Within an hour, the same problem was occurring again. Worst of all, the A/C system in the room seems to be coming... More 

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Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear Nice to greet from Quality Real San Jose . At the same time we do appreciate your comments on certain opportunities for improvement, which are well received and some of them are in a Proses to change and improvement in our hotel and our guests stay pleasant and comfortable stay with us. For us will be a pleasure receive... More 

Toronto, Canada
Top Contributor
62 reviews 62 reviews
17 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed April 12, 2015

We were part of the Caravan Tours group that stayed at this hotel for 1 night. Quality Hotel is ok. Found the carpet in the room looked shabby. The beds were comfortable. The closet is opened with the safe high up on shelf. Luckily it was our last night and we didn’t need it otherwise you would need a chair... More 

Was this review helpful? Yes 1
Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear Ms. Donna K It is a pleasure to greet you. At the same time we appreciate taking part of your time and write your comments about your stay in our hotel. We really sorrey for the inconvinietnts that you had in the rooms what doesn't contributed to have a good rest in our hotel also appreciate the provide feedback... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

This was our final hotel of our Caravan tour, probably due to its proximity to the airport. When I stepped inside everything felt very familiar except for the staff of course. The staff were very friendly and accommodating, especially a young man named Alexander Gonzalez, perfect English and always smiling and very patient. We decided to stay three extra nights... More 

Was this review helpful? Yes 1
Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear MG Greetings from Quality Real San Jose . At the same time I want to thank you for your comments about the service you received from our staff and Alexander Gonzalez who will receive your thanks and congratulations . Wi will continue working to maintain our service. We expect a future visit to our hotel. Best regards Juan Franco... More 

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