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All 9 Santa Ana hotels

Quality Hotel Real San Jose

3.0 of 5 Hotel   |   Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
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Quality Hotel Real San Jose
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85%
Ranked #8 of 9 hotels in Santa Ana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Barbra B Phelan, United States
  • Reviews (222)
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222 people have reviewed this hotel

Traveler rating
    91
    96
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    3
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35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Phelan, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had stayed in some very pricey places and this felt more like home. It was clean, comfortable and convenient. I had the opportunity to print out my boarding passes, have a lovely shower, and relax by the pool before our farewell dinner. I requested a wake-up call for 3:30 and was not forgotten. They provided an early morning snack... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Prattsburgh, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was our last night of a Caravan tour of Costa Rica. It was clean, food was good, and people were friendly. I loved the Bed! It reminded me of one I slept in when I was a teen. Everything in our room that we used worked well.

Was this review helpful? Yes 1
Miami Beach, Florida
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

Our final hotel after a 9 day Caravan Tour of Costa Rica. Best bed I slept in my whole time in CR . Great air conditioning. Everyone was very nice and helpful. If you smile at them, they smile at you. We were in room 316 with a nice view of the pool and the mountains. On Friday night they... More

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Princeton, West Virginia, United States
1 review
3 of 5 stars Reviewed June 10, 2014 via mobile

Carpets and bedding need replaced. Very dirty. Customer service skills/standards are among the worst I have encountered. Lots of waiting when they aren't busy even when they are looking at you, you will be ignored. Several friends stayed with us and had made the same observation. Overall rude attitude torward guests - this seemed to be the general attitude throughout... More

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Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear Mr.Greg Is a pleasure to greet you. At the same time I offer my sincerely apology for the bad experience you lived in your stay with us by t the attitude shown by our staff, our carpet appearance and other things. I have already taken action on this issue in each of the points. We will waiting for you... More

Bakersfield, California
1 review
2 of 5 stars Reviewed June 9, 2014

Like the other reviewer I was staying at this hotel at the end of a Caravan tour. But unlike the other reviewers I had a less than stellar experience. I think I may have been in the punishment room. Although we had a remote the TV was missing. Worse the a/c was on the fritz. The unit made a bunch... More

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Juan F, Manager at Quality Hotel Real San Jose, responded to this review

Dear Ms. Barbara B. Greetings from Quality Real San Jose. On this occasion I am writing to say hello and apologize at the same time all the mistakes made during your stay in our hotel, and discomfort caused by our air conditioning, lack of control in the TV room, and the quality of received food during dinner. your comments are... More

1 review
2 of 5 stars Reviewed June 9, 2014 via mobile

If you're looking for a hotel near the airport with no frills, no authenticity, and a view of Pizza Hut, then hip-hop-hooray! You found it. This hotel is like staying in a suburbs motel in the US. It's a bed to sleep on and not much else. If you are in Costa Rica to experience the country's culture, avoid this... More

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West Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

After traveling with caravan for 9 days, this was our last night in Costa Rica. The hotel supplied room with a talented staff entertaining. The hotel was relaxing, flexible food to our hours, great food, accommodating friendly staff.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Erick A, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Mrs. Pat B Greetings from Quality Hotel Real San Jose. We thank you for taking a few minutes to make your comments about our service. For us it was a pleasure to have stayed in the hotel and you have had a positive experience. These comments further commit us to improve day by day our service proposition to each... More

Bakersfield, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

This was the end of my trip with Caravan on a 9-day tour. This was a "chain" hotel experience but was was clean and comfortable, clean bathrooms, good showers, great staff who were patient and friendly with our particular loud group of people.. The food for dinner and breakfast was served buffet style and quite good. We were expecting a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Erick A, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Customer Wonderers8, Greetings from San Jose and thanks for sharing your experience at our hotel. By saying our breakfast has variety of tropical fruits in season; guests can find 4 kinds of type fruit into small pieces and 3 lunches. We also have 5 hot food, egg station at a time and a variety of salt and fresh baked... More

New York
Top Contributor
97 reviews 97 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 26, 2014

Our stay here was part of a Caravan tour to Costa Rica. It was the last night of the tour, ending in San Jose. Although outside of the city center, it offered a clean and comfortable stay. It was a "chain" hotel experience, but had all the amenities needed and offered good value. Food served buffet style was good. Lacking... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Raesa1 Greetings from Quality Hotel Real San Jose. We thank you for taking a few minutes to make your comments about our service. For us it was a pleasure to have stayed in the hotel and you have had a positive experience. These comments further commit us to improve day by day our service proposition to each of the... More

Charlotte
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014

This was our last night stay after a 9 day trip around Costa Rica with Caravan Tours. We had a clean room and the beds were comfortable. Food both evening and breakfast were all we could ask for. The staff was very courteous and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Dear Guest Boyce S, We would like to thank the time taken to make a comment about our service and buffet breakfast. Our staff will try as far as possible that the service to our visitors be offered in the most personalized way to make you feel comfortable and relaxed in our facilities. Best Regards Juan Jose Santos Franco General... More

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Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Real San Jose 3*
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Santa Ana #4 Family Hotel in Santa Ana
Hotel Class
Official Description (provided by the hotel)
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana, just a few steps from a variety of restaurants, bars, shopping centers and 6 miles away from the " Juan Santamaria" international airport .We are perfectly located just in front of FORUM 1 Santa Ana office park and minutes away from Forum 2 and Plaza Roble. Valle del Sol Golf Course, one of the finest golf courses in Costa Rica, is only three minutes away and 15 minutes from Dowtown. You can start your day with a free full, fresh, healthy and hot buffet breakfast. Our restaurant offers a varied selection for lunch and dinner, while our bar is the perfect place to relax and unwind after a stressful day. In-room dining is available with 24-hour room service.A well-equipped fitness center and an outdoor pool take care of fitness needs. Free parking is available for up to 200 vehicles.Our four function rooms at the hotel can accommodate business and social events for up to 70 guests in a reception setting, while a special outdoor area is the ideal venue for cocktails or special dinners. Business travelers will welcome the business center equipped with the latest technology.All spacious guest rooms at our warm hotel are thoughtfully appointed and feature an array of modern amenities, including free high-speed Internet (15mb), free local calls, coffee makers, flat sreen television with cable including 12 HD Channels, irons and ironing boards. We can offer you one of our 16 Mini Suites equiped with mini fridge, microwave, stereo, king size bed, and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
Number of rooms
153

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