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Aloft San Jose Hotel

Certificate of Excellence
Hotel website
Forum 2 Business Park, Lindora, Radial a Santa Ana, Santa Ana, Costa Rica
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Aloft San Jose Hotel
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88%
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    279 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (33)
    Date | Rating
    • English first
    • French first
    • Italian first
    • Portuguese first
    • Spanish first
    • Any
    English first
    • All months
      (279)
    • Mar-May only
      (86)
    • Jun-Aug only
      (55)
    • Sep-Nov only
      (47)
    • Dec-Feb only
      (91)
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    There are newer reviews for Aloft San Jose Hotel
    See the most recent reviews
    Level Contributor
    17 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    3 of 5 stars Reviewed August 5, 2014

    I stayed at the Aloft in Santa Ana Lindora for 16 nights. The street to get there is horrendous during the week! The ceiling in our room near the bathroom leaked in two different rooms so we had to change rooms 3 times! They compensated us by sending dessert to our room, not very compensating for being woken up at... More 

    Was this review helpful? Yes
    Victor M, General Manager at Aloft San Jose Hotel, responded to this review

    Dear Stevew99, Please accept my sincere and unreserved apology for all the inconveniences you had in the hotel during your stay. Thanks for taking the time to let us know how you feel. We appreciate customers who let us know when things are not right. We hope to have a new opportunity to have you with us again. Best Regard... More 

    1 review
    5 of 5 stars Reviewed August 2, 2014 via mobile

    My boyfriend and I came to Costa Rica to celebrate our 1 year anniversary. This is our first time to Costa Rica and it was his first time and sure to be the last time staying at Aloft or any SPG location. We arrived to a late check in and our guest service specialist was very welcoming and gave us... More 

    Was this review helpful? Yes
    Victor M, General Manager at Aloft San Jose Hotel, responded to this review

    Dear Malorie M Please accept our apology for that uncomfotable situation that took place during your last stay in the hotel. Clearly, we´ve upset you and i want you to know that getting to the bottom of this is very important for us. We are also glad that we corrected your concern immediately and that you and your husband enjoyed... More 

    Santa Barbara
    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed July 26, 2014

    This was a great place to stay before catching an early flight out of San Jose airport. People are extremely nice and accommodating and rooms were very comfortable. Even a pretty fun spot for kids despite the fact that there isn't a pool. Is definitely stay there again.

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    Thank you very much for your excellent review. We are glad the aloft experience met your expetactions. Hope to see you soon with us when visiting Beautiful Costa Rica Regards, Paul Downey General Manager More 

    Nosara, Costa Rica
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed July 24, 2014

    I stayed here for five nights before heading to the beach. The hotel is clean and well maintained. The rooms are nice, and the staff is excellent, especially at the front desk. The restaurant is okay, but there are also many good food options within walking distance, as well as a large market. The hotel is located on a 2-lane... More 

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    Thank you for your great review and for letting us know of your experience with us. We are glad to have been able to provide you with an enjoyable and memorable stay whilst in San Jose. Hope to see you soon in one of our properties worldwide. Regards, Paul Downey General Manager More 

    Western Maryland
    Level Contributor
    16 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed July 22, 2014

    Our missions team got a good deal on this hotel for the night prior to flying out of San Jose Airport. It is a new and modern hotel. Be sure to check out the fun floors in the elevators:) The service was polite and attentive. The beds were plush and comfie with multiple pillows. The rooms are spacious with plenty... More 

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    MountaineerFaith, Thank you for such positive feedback regarding our property and we are happy that our facilities provided such a great experience for you and your family when visiting Costa Rica. We have extended our Food and Beverage experience and added more vareity to our menu, we hope to be your home away from home when visiting San Jose again.... More 

    Heredia, Costa Rica
    Level Contributor
    18 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 24 helpful votes
    4 of 5 stars Reviewed July 7, 2014

    I don't know much about Aloft as a hotel, but as a "night hangout place" is very nice. You don't need to stay at the hotel to enjoy the night life, with a big area including pool tables, TVs and seriously the best cocktails ever! I recommend to try out the watermelontini...wow is just amazing. The only downfall is the... More 

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    sarivm, Thank you for your review and we are glad your enjoyed our Wxyz ambiance. Thats what aloft is all about, bringing a sassy savvy experience to all our guests be it in our spacious, clean and technological rooms or in our trendy and energetic wxyz lounge. Our cocktails our most around US$ 8.00 leveraging with our level of bar... More 

    Loveland, Ohio
    Level Contributor
    12 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed July 6, 2014

    last night in Costa Rica before heading home. on site free parking. great room with very comfortable beds. really good breakfast buffet with gallo pinto, eggs, fruit... definitely stay here again if I am ever in San Jose, Coast Rica. very short and easy drive to the airport.

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    Peter A, Great review and thank your for taking the time. Please come back and make the Aloft San Jose your home away from home. Regards, Paul Downey General Manager More 

    Zurich area, Switzerland
    Level Contributor
    67 reviews
    49 hotel reviews
    common_n_hotel_reviews_1bd8 51 helpful votes
    4 of 5 stars Reviewed July 6, 2014

    good: great lobby: at the bar you can perfectly watch Costa Rica playing the Netherlands; the rooms are spacious, clean and well equipped, I missed an iron but I'm sure you could get it from the reception; the breakfast is complete and delicious, I very much liked the fresh fruits; for dinner they serve a basic choice of meals, don't... More 

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    dichterdran, Thank your for taking your time in providing such excelent feedback. We pride ourselves in being the only selected service hotel to have central air conditioning other to split units. We shall look into the noise level as this should not be an issue. As a selected service brand hotel we have tropicalised and adpated including a full service... More 

    Redondo Beach, California
    Level Contributor
    2 reviews
    5 of 5 stars Reviewed July 2, 2014

    My husband and I flew to Costa Rica, from California for the weekend. We used points to book this hotel, so I can't comment on pricing. We are simple, and so this place perfectly filled our expectations. We stayed here for three nights. The service was awesome, everyone speaks English perfectly. The room was clean, it was spacious, had a... More 

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    GWOR 1D, Thank you for your great review. I am glad that all our facilities and staff pleased and made your experience such a nice one. Hope to have you with us soon when in San Jose again. Regards, Paul Downey, General Manager More 

    1 review
    5 of 5 stars Reviewed June 23, 2014

    Staying at the Aloft Hotel in Santa Ana, Costa Rica was one of the best experiences I have had at a hotel in Costa Rica! The staff is extremely helpful and kind, particularly Juan Ignacio the gentlemen that works the front desk in the morning. My brother and I were at the end of our trip and pretty much ran... More 

    Was this review helpful? Yes
    Paul D, General Manager at Aloft San Jose Hotel, responded to this review

    Daniel C, Thank your for your excelent review and we are always here to make our clients experience as personalized and tailored to each ones needs. We hope to be your choice when back in COsta Rica. Regards, Paul Downey General Manager More 

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