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Aloft San Jose Hotel

3.0 of 5 Forum 2 Business Park, Lindora, Radial a Santa Ana, Santa Ana, Costa Rica
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Certificate of Excellence 2014
Aloft San Jose Hotel
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Aloft San Jose Hotel
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220 reviews from our community

Traveler rating
    109
    86
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    3
    2
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31
47
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63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Aloft San Jose Hotel
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California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015

We've stayed several times at the Aloft coming to and from Costa Rica. The rooms are modern, efficient and comfortable. Our large, well behaved dog travels with us, and she is thrilled each time to enter the room after a long journey and see a dog bed just for her. Staff members provide excellent service and the hotel is reasonably... More 

Was this review helpful? Yes
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest We are so happy to know that you had a wonderful time in our hotel during your last stay. Your comments means a lot to us and also help us to keep growing in the right direction. Thank you for caring as we look forward to seeing you soon. Best Regards, Víctor Mojica General Manager More 

Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed there a total of 5 nights, the room was amazing, breakfast was great. The only negative aspect would be the abundance of fast food in the area and no local flavor. The breakfast was very nice and the staff was very accommodating

Was this review helpful? Yes
Victor M, Gerente at Aloft San Jose Hotel, responded to this review

Dejar Guest Thank you very much for your comments. We are in the process of making some more changes such as the breakfast menu as well as the dinner menu so for your next trip you will be able to enjoy more typical food. We look forward to have with us again. Sincerely, Victor Mojica General Manager More 

Santa Ana, Costa Rica
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

Our 6 night stay at the Aloft hotel in Santa Ana on the Belen Radial was very pleasant. The staff was quite friendly and professional. The included breakfast offered a wide variety of fruits, juices, gallo pinto, eggs (there was a chef there at the buffet ready to prepare "custom omelettes" daily) cereals, etc. etc. The room was quiet and... More 

Was this review helpful? Yes
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for your comments, as you can see we are making some very good changes in our property. Sorry about the hammering noise but im very sure for your next visit you will notice that differents, our kitchen just finished the expansion and we are on the process to finish the restaurant as well. We are glad... More 

Denver
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 8, 2015

We stayed here just one night. It is convenient to the airport but there is not a shuttle to the airport and it is a $30 cab ride. Free breakfast in the morning was nice. Hotel is pretty basic but clean and good for a quick stop. Internet worked well. There is a grocery store quite close by.

Was this review helpful? Yes
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for taking the time to complete the online survey. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. We are happy to know that you enjoyed your last stay with us and we look forward to see you again soon. Thank you... More 

Balsall Common, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 7, 2015

A very modern and stylish hotel, the Aloft San José was the best stay I could have hoped for. The room was very comfortable, and well appointed in terms of features - I selected this hotel primarily on the basis of it having a comfortable desk and chair, since I had to work here full time for a couple of... More 

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Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for taking the time to complete the online survey. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. Every one of your comments is taking very seriously and i will make sure to check on the rooms doors to see if it... More 

San Jose, Costa Rica
1 review
1 of 5 stars Reviewed January 1, 2015

This hotel is nice looking and everything, but some of the staff... boy do they need to learn a thing or two about customer relations! We spent the New Years Eve there and asked them if they had any special for the evening. They had a buffet dinner and we were told that the price was $40 per adult and... More 

Was this review helpful? Yes
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Mr. Christer Please accept my sincere and unreserved apology for all the inconvenience this situation may have caused you. Clearly, we have upset you and i want you to know that getting to the bottom of this is just as important to me as it is to you. If i were in your shoes, i am sure i would feel... More 

Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 30, 2014

The "Aloft" brand is owned by Starwood properties, who own Four Points, Sheraton, Westin, The W, etc. Thus, the hotel was very westernized and offers all the comforts of a four star hotel back home. Very modern, the decor was classy and not bland. The service was bilingual and friendly. The breakfast (included in the rate) was continental but with... More 

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Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for taking the time to complete the online survey, your commentes mean a lot to us. We are ver happy to know that you had a very good time in the hotel. For your information we are building a pool so all our guest can enjoy the new ameniti, also the restaurant will be expanded. We... More 

Chandler, Arizona
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2014

This was a convenient hotel for late arrival at SJO. the hotel is very close to the airport and also close to hip establishments for food and entertainment. the rooms are modern and comfort. it was a warm welcome to Costa Rica.

Was this review helpful? Yes
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for taking the time to complete the online survey. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. We are glad that you enjoyed your last stay with us and we hope in 2015 to have the opportunity to see you again.... More 

Miami, Florida, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 23, 2014

Aloft in Santa Ana is a great place to stay when you are in San Jose. The rooms are super clean and very modern. The WXYZ bar has everything you need including a pool table. Free WIFI and computers to use. The best part was the free breakfast in the morning...amazing!

Was this review helpful? Yes 1
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for your preference, we are so glad that you had a very good stay with us. Every comments it means a lot to this operation, and encourage our staff to keep working hard. Since the new administration took over this past august a lot of things have change, we are in the process of building a... More 

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

Aloft hotel, great place to stay while you are in costarica, bussines or pleassure.. The only thing that is missing is a nice pool. Food, gym, rooms, and all the amenities are just what you expect. Also the hotel is nesr buy of some really good restaurants and bars, if you stay in costarica this is a good place.

Was this review helpful? Yes 1
Victor M, General Manager at Aloft San Jose Hotel, responded to this review

Dear Guest Thank you for taking the time to do the online survey, we are please to announces that in the next three months a pool will be built in our hotel, also we are expanding our restaurant, we believe that with this chabges our guest will be more comfortable in the hotel. We take all the comments from our... More 

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Additional Information about Aloft San Jose Hotel

Address: Forum 2 Business Park, Lindora, Radial a Santa Ana, Santa Ana, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft San Jose Hotel 3*
Number of rooms: 150
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Also Known As:
Aloft San Jose Hotel Costa Rica/Province Of San Jose - Santa Ana
Hotel Style:
#2 Business Hotel in Santa Ana
#3 Family Hotel in Santa Ana
#4 Romantic Hotel in Santa Ana

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