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Hotel Villa Los Candiles

Certificate of Excellence
From Mas Por Menos, 350m. East, 25m. South, 250m, East, Santa Ana, Costa Rica
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1 room 1 guest
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Hotel Villa Los Candiles
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (32)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (19)
All months
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Hotel is actually in a pretty good Location. Rooms are simple but nice, beds are small! The Pool is also very small. They also have a construction going on right now wich is very loud and everything but peaceful. The Owner was very rude , and did not speak English , speaking to her u never know if she... More 

Was this review helpful? Yes 1
General Manager H, Gerente at Hotel Villa Los Candiles, responded to this review

Mr. Colin, Your reservation at Hotel Villa Los Candiles was made for a Standard Room for 2 people even though you had 3 people in the room. At your arrival, you payed for one night in full and the next day you payed for a percentage of the room for the second night claiming your documents and money had been... More 

Bloomer, Wisconsin
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 12, 2015

The place is kept clean and the beds are comfortable. It nice to have a small kichenette and living room area with a pull out sofa (although one of the two rooms we had just had a regular sofa). The bathrooms and showers were all very nice, but the plumbing at the place was pretty bad and not up to... More 

Was this review helpful? Yes
General Manager H, Gerente at Hotel Villa Los Candiles, responded to this review

Hello Craig, We appreciate you taking the time to write a comment about our hotel. We are sorry you had a bad experience with our plumbing utilities. We do take all of your comments into consideration and have since worked on these issues in order to ensure a pleasant stay for our clients. Once again, we would like to apologize... More 

Johns Creek, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 5, 2015

It is hard to find a good place for a family like ours while traveling. We go to Costa Rica often as my wife is from there and I do quite a bit of business there, so we need good places to stay. We've struggled with that since our first son was born in 2013, and this time we were... More 

Was this review helpful? Yes
17185007, Manager at Hotel Villa Los Candiles, responded to this review

Adam, We are happy to hear you had a good stay at our hotel and would be happy to help you with anything you need during your future stays. We will be inaugurating our new installations very soon and hope to improve our services and amenities to better serve our customers. Thank you for you comments. -Management More 

Wilmington, North Carolina, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

The hotel was amazing clean!! My suite was on the second floor but sorry view. The room had a kitchenette with a microwave, no stove and a medium size refrigerator. There was dishware, silverware and glasses but no pots. The living room had a full size pullout couch and access to a balcony with a sliding door( draw back no... More 

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17185007, Gerente at Hotel Villa Los Candiles, responded to this review

Thank you for your comment. At Hotel Villa Los Candiles we constantly strive to improve our accomodations and services. In a few months we will be opening our new facilities with a restaurant, a designer store and more rooms. We hope to see you back soon. More 

Guatemala City, Guatemala
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

The facilities are great, the rooms big and comfortable and every single person who works here is super friendly and helpful. Like all of Costa Rica that we have seen so far the neighborhood feels safe, there are restaurants and super markets within walking distance, public transport and the weather is perfect to use the cute little pool they have... More 

Was this review helpful? Yes
17185007, Gerente at Hotel Villa Los Candiles, responded to this review

Thank you for your comment. We are glad to hear you enjoyed your stay and hope to see you back soon. In a few months we will open our new facilities to provide our guests with a restaurant, a design store and more rooms. Our team will be happy to assist you on your next trip to Costa Rica. More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 26, 2015

The staff is super friendly and helpful. For the price, you can't beat this hotel for value. It is about 20 mins from the airport and is located in a suburb. The rooms we clean and the wifi was far superior than all the places I have stayed in Costa Rica. Nothing fancy here, but clean and convenient.

Was this review helpful? Yes
17185007, Manager at Hotel Villa Los Candiles, responded to this review

Hello Mark, We are glad to hear you enjoyed your stay at our hotel. We hope to see you back again soon! -Management More 

Santa Ana, Costa Rica
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 18, 2015

We stayed for a week here and it was quite pleasant. The staff was very nice and accommodating and the overall experience was were repeating. I recommend Los Candiles wholeheartedly as it was quiet, breakfast was quite sufficient, and the room/villa was comfortable. i would have preferred to have a television in the living room area as well, but not... More 

Was this review helpful? Yes 1
17185007, Owner at Hotel Villa Los Candiles, responded to this review

Eric, Thank you for your comment. We are happy to hear you enjoyed your stay at our hotel. During this 2015, we will be inaugurating a new hotel area that will help us to provide better services for our clients. We will be opening a new restaurant area, new rooms and a gift shop. We would like to thank you... More 

Heidelberg, Germany
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stayed one night here before going back. The hotel is clean, secure and the rooms are spacious. Free parking is provided. The area is ok, but if you want to go to dinner, the way is around 1.5 km. We can recommend this place for anyone looking for a airport related stay.

Was this review helpful? Yes
17185007, Manager at Hotel Villa Los Candiles, responded to this review

Hello Oliver, Thank you for your comments. We would love to see you return to Hotel Villa Los Candiles and would be happy to help you find a few more commercial areas around the hotel with great restaurants and other activities. Guiselle Salazar - Manager and Owner More 

Ciudad Cortes, Costa Rica
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 24, 2014

I've spent more than 10 nights at the Villa Los Candiles. It's an all suite hotel and the ground floor rooms offer charming, safe, walled backyards with comfortable furnishings. The hotel itself is small, quaint, modern, immaculate, friendly and all rooms have a separate sitting area, eating area and a small kitchen. Suites have separate bedrooms. The bathrooms are spacious... More 

Was this review helpful? Yes
17185007, Gerente at Hotel Villa Los Candiles, responded to this review

We are pleased to know you enjoyed your stay at Hotel Villa los Candiles. We continue working on improving our services and the hotel amenities. We hope to serve you again soon! More 

1 review
4 of 5 stars Reviewed September 28, 2014

Everything OK, kind attention, but lack of snacks, meals at night. But overall it is a very nice and quiet place. Perhaps a bar would be nice to meet people or to invite some friends to discuss business at night.

Review collected in partnership with this hotel

Was this review helpful? Yes
17185007, Gerente at Hotel Villa Los Candiles, responded to this review

Thank you for your comments. We are working to improve our services and amenities and will have more spaces to offer during this upcoming year. We hope to see you again next year. More 

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