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Hotel Indigo San Jose Forum Costa Rica

Certificate of Excellence
4.0 of 5
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Del Centro Empresarial Forum 2 | 150 Mts. Sur y 50 Mts. Oeste, Santa Ana 10903, Costa Rica
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1 room 1 guest
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Hotel Indigo San Jose Forum Costa Rica
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (52)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (40)
All months
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Really disappointed. When we arrived, after making a reserving with booking.com they asked us more money than the reservation we made online. Finally after discussing for 30 minutes they accept to let us pay the price of our reservation Moreover, the beds where small and inconfortable, only the breakfast was nice.

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Seattle, Washington
Level Contributor
218 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is not in the center of everything but I had business in the Forum area and had stayed more centrally on my last visit which meant a 1 hour traffic filled commute each way so this time I decided to stay close to the office. The hotel is basic and going through some renovations. The rooms were pretty... More 

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Canas, Costa Rica
Level Contributor
11 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Beds are clean and comfortable. Location within Santa Anna is good. Otherwise, it is less than advertised. The water in the shower was not even luke warm. Though we got a room for 4 people, there was only enough coffee for 1 cup. We waited for breakfast to be served, and discovered that they only brew decaf. (Decaf in the... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2015

This hotel advertises many amenities it does not provide. After two weeks of staying in budget hotels across Costa Rica, we saved this "luxury" hotel for the end of our stay. We were looking forward to ordering room service and lounging in the robes in our master suite.To our surprise, there was no room service available and no hotel restaurant.... More 

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Delray Beach, Florida
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 23, 2015

Ok so I am not a BIG critic when it comes to hotels, this one was clean and the rooms were roomie enough but watch out because it is in the process of being converted into a holiday inn- which is ok except that their restaurant is closed (a fact they neglected to mention when I booked the hotel). The... More 

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IHGCare, Guest Relations Manager at Hotel Indigo San Jose Forum Costa Rica, responded to this review

Dear jplandino, Thank you for taking the time to write a review about your stay with us. We are pleased that you found our rooms to be clean. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal during your visit. We would like to apologize for the issues... More 

Savannah, GA
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stayed at this hotel at the start and end of a Costa Rican tour that lasted about 2 weeks. The rooms were splendid, especially the walk-in showers, which were almost handicapped accessible (something I cared about when my late husband was alive, because he was disabled). Flat screen TV (with some channels in English) and a/c. When I was... More 

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bridgeport, wv
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed July 10, 2015

I was very impressed with my recent stay at Hotel Indigo. The hotel is about a 25 minute cab ride ($25) from the downtown center of San Jose (also translate that as out of the traffic since San Jose is not a very well planned downtown). It is about a 10 minute ride from the airport. (The Santa Ana location... More 

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Eduardo V, Director de Recepción at Hotel Indigo San Jose Forum Costa Rica, responded to this review

Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Rebeca Romero More 

Seattle, Washington
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 8, 2015

I have no complaints about this hotel. It is situated in an area filled with shops and restaurants. The room was very clean and the bathroom was spacious. Breakfast was included, which was a plus. Good place to stay while in transit to other destinations.

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Eduardo V, Director de Recepción at Hotel Indigo San Jose Forum Costa Rica, responded to this review

Dear Guest Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Rebeca Romero More 

Danville, Illinois
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 29, 2015

While on a tour, we stayed at this hotel on the first and last days of the tour. The hotel was clean and modern with a good buffet breakfast on the first day. On the second stay, we had to leave very early to get to the airport so the hotel provided us with a cheese sandwich, apple and a... More 

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Eduardo V, Director General at Hotel Indigo San Jose Forum Costa Rica, responded to this review

Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Rebeca Romero More 

Austin, Texas
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 22, 2015

This Hotel was clean, helpful staff and great A/C! Had no problems and it was very comfortable!! I would definitely stay again. A real jewel in the middle of everything. It had a great breakfast in the morning. I think everyone was pleased.

Was this review helpful? Yes
Eduardo V, Director de Recepción at Hotel Indigo San Jose Forum Costa Rica, responded to this review

Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Rebeca Romero More 

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