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Hotel Luisiana

Travelers' Choice award winner
Santa Ana 2090, Costa Rica
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Hotel Luisiana
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796 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Luisiana
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Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is a cool location and overall has great bones. It's the little things that create the experience. The ADDITIONAL deposit upon booking is Off-putting. It conveys a distrust for the customer and it was communicated with an air of unfriendliness from the woman at the desk. The price point could be lower, because of the small things that... More 

Helpful?
Thank LT T
ivansala, Owner at Hotel Luisiana, responded to this review

dear LTT thanks for feedback us ! we try to do our best ! jacuzi working good , i think you don't found the correct way for use it .towel are free , you can ask 1000 if you want , the only towel under deposit are pool towels , but is a deposit only , we can give back... More 

Canada
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really liked this place, but it depended on what I booked. Spent a week in a kitchen suite, and then a night in a standard. Spending the extra on a kitchen suite with balcony (not patio - no privacy) was well worth it. The 2nd floor kitchen was fantastic with a fairly private outdoor area, and was a pleasant,... More 

Helpful?
Thank lar289
toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

everyone was super, food was excellent and all staff were very accommodating. Bus dropped us off at the front door and taxi picked us up on time and took us to the airport for $20. The TV had some English stations so we could watch sports or movies. The rooms were quiet and set back from the road. The pool... More 

Review collected in partnership with this hotel

Helpful?
Thank Richard G
Heredia, Costa Rica
1 review
5 of 5 stars Reviewed 4 weeks ago

the experience has been very nice, no inconvenient at all, a great customer service behavior, nice location everything you need is very close, good price for the great added value you receive from all the people who work at the hotel. I have to thank them for made my days there. oh I almost forget! amazing food!

Helpful?
Thank Marlon C
Caplan, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We spent two days at this hotel. We did not feel wanted or welcome when we arrived, I don't think the staff likes to work there. The room seemed clean but had an awful smell. To get a top sheet on the bed we had to ask for one because normally, you cover yourself with a blanket that anybody has... More 

Helpful?
Thank Robert B
ivansala, Owner at Hotel Luisiana, responded to this review

dear robert thanks fro write a feedback ! we use duvet only and we clean every day , but if you feel confortable with another blanket you ask , and you can sleep with 2 sheet ! sorry for you perception of worker , normally we are glade to guest ! we try to do our best ! More 

Atlantic City, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My experience was not pleasant, in all aspects, first than nothing they have very very late check-in (3.30pm) and very very early check out (10.00am) , guys from front desk are very "bitter" unfriendly and have rude manners, the beds needs urgently new mattresses , noises at night were so loud that I couldn't sleep well . They have a... More 

Helpful?
Thank Msoceanlover
ivansala, Owner at Hotel Luisiana, responded to this review

dear guest thanks you for you feedback check in time is 3 pm and check out time is 11 am i think you read bad the rules ! so sorry mattres are new and simmons brand , with pillow top in gel ! and internal gate is close for your security ! we take care of the guest security ,... More 

Gladewater, Texas
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at the Hotel Luisiana. Whatever problems I had were addressed quickly by the front staff and the maintenance staff were friendly and efficient. The grounds were clean and beautiful. They do offer a breakfast and dinner meal plan when booking. The staff was helpful in booking me a private driver around San Jose as well as... More 

Review collected in partnership with this hotel

Helpful?
Thank pictakertsm
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very comfortable and very nice room. Large king size bed. Friendly staff. Good wifi! Didn't explore location much, so don't have an opinion. Restaurant food not very good. Dinner and breakfast left a lot to be desired.

Review collected in partnership with this hotel

Helpful?
Thank David B
Quebec, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed 1 night at Hotel Luisiana. Everything was great, clean, comfortable. Near to restaurants and supermarket, not far from San Jose either by taxi or bus. Room was very spacious, drinks were available for buying too.

Review collected in partnership with this hotel

Helpful?
Thank ayowaa_soku
Tacoma,WA
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

More interesting and Tico than the chains and a 20 minute ride from he airport- the hotel has charm and is very clean. Hit a small wrinkle when our suite was accidentally given away on New Year's Eve. Fortunately, management responded appropriately with an upgrade- so I am a happy customer. The attached restaurant was good for breakfast as well.... More 

Helpful?
Thank TacomaCoop
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