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Hotel Luisiana

Travelers' Choice award winner
Santa Ana 2090, Costa Rica
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Hotel Luisiana
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693 Reviews from our TripAdvisor Community

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Traveler rating
    385
    216
    62
    14
    16
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143
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (693)
  • Mar-May only
    (160)
  • Jun-Aug only
    (217)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (173)
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There are newer reviews for Hotel Luisiana
See the most recent reviews
Harlingen, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

I was very happily surprised with the Hotel Luisiana. I was hoping for a decent place to spend a night, given the very reasonable rate. The staff were polite, the building very charming, and the room was immaculate! I have never been in a room that I felt was as clean. It appeared to be all new, and very comfortable.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

thank you so much ! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

iF i COULD, I would give this ZERO stars! The pool area looks NOTHING LIKE THE PICTURES! The pics also don't show the 3rd floor (no elevator) dungeon rooms that are for purchase mainly through third party websites...you know which ones! We normally stay at another B and B in the same area, when going into San Jose, and DEFINITELY... More 

Was this review helpful? Yes 1
ivansala, Owner at Hotel Luisiana, responded to this review

dear customer ice machine was boken for one day , so sorry now we buy 2 of them , no problem in the future no extra money is needed for early check in ....is possible only if we have room already ac works well .....when i come in your rooms when you leave , was perfect next time please call... More 

Houston
1 review
2 of 5 stars Reviewed June 22, 2015

We booked 2 rooms because we are a family of five. The shower did not work in one of the rooms so we went to one of our other rooms to use the shower. The owner tried to tell us that the shower worked perfectly and we didn't know how to use it. There was nothing unusual about the shower... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

dear lisa so sorry for what happens shower works so well , you doesn't want to wait 3 minute for receptionist help the shower was perfect , and when you ask me a discount for this situation , sorry but this is unacceptable..... normally a make discount or i refund if i have some big problem .... next time wait... More 

Astoria, Oregon
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015

Probably the nicest $57 hotel room I've ever stayed in, in any country. The beds were comfortable, the room was clean, in great shape, and newly furnished, and the service was excellent. They even brought a crib for my 4 month old. The pool is great for kids with a really big shallow area. The only drawback is that there... More 

Was this review helpful? Yes 2
ivansala, Owner at Hotel Luisiana, responded to this review

thank you so much ! More 

Costa Rica
1 review
5 of 5 stars Reviewed June 4, 2015

I was in San Jose, CR, had a long trip from Bocas del Toro, so I was exhausted. Was looking for something nothing pricey but comfortable and quiet. Hotel Luisiana exceeded all my expectations, the room was clean, the bed was AMAZING!! , the room was very comfortable in every way (quiet-clean-with good space). So far haven't found any other... More 

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

thank you so much ! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015

while waiting for my wife sitting in the lobby,i requested to take a look at one of the rooms. i was told it was against the rules unless i booked first. i decided then i was not staying , but i asked again an hour later why. same answer but he added you can cancel if you dont like. i... More 

Was this review helpful? Yes 1
ivansala, Owner at Hotel Luisiana, responded to this review

dear james thanks for give the opportunity to explain to you and to the other customer ! 1 - when you ask to see a room , we was completely full in occupancy , is impossible to show you rooms occupied 2 - if you buy the rooms trough en external operator ,like expedia , hotel.com , you need to... More 

Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 20, 2015

Inexpensive hotel with decent rooms. My room had very small windows up high, making the room feel cave like. The lock was flimsy and did not function properly, had to lock it from the inside. Netflix in room was a nice touch. The drive to the airport was horrible - 45 minutes. Do not stay here if proximity to the... More 

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

dear customer thanks for write a feedback we are 6 miles form the airport , see the map of google map please! the problem sometimes are the intense traffic of costa rica ! 8 am is crazy but normally is 15 minute to the airport ! best regards More 

Panama
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 20, 2015

I was thinking this is an average hotel, but then thought, no, the bed was fabulous and I had a great night's rest. I do wonder if they wash everything between stays. I just can't see how they can afford to since they charge so little for a night's stay. WiFi was good. Hot water and all the basics. Weird... More 

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

dear customer thanks for write a feedback Yes we have netflix , because all tv are smart tv , but all tv are with cable ( cabletica ) ! best regards More 

Dominical, Puntarenas, Costa Rica
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 18, 2015

This place is cheap and in a good location, which is why we stay here when we pass through San Jose. But in the last year or so, it seems to have gone downhill. The people who work there never smile. They seem miserable. The walls are paper thin, and guests stay up partying late, keeping us up all night... More 

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

Dear Rachel thanks fro write this feedback YES we wash the duvet every day ......you can came back and see when we clean our cleaning process ! if you need a sheet you can ask ! but with our duvet 300 is better say without ! sometimes there are client in the night make noise ......you can call the recepcion... More 

Playa Flamingo, Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2015

I love staying here, its so easy to find, access to everything, rooms are the best, price and quality are perfect. very quite and secure. the check in and check out process is easy and I like that they give a welcome note from the owner every single time as soon as you walked in to your room.

Review collected in partnership with this hotel

Was this review helpful? Yes
ivansala, Owner at Hotel Luisiana, responded to this review

thanks estela i appreciate it ! i try to feel all my client my only and preferred client ! best regards More 

Hotel Review Summarization

What travelers say

  • Costa rica(11)
  • Free international(9)
  • Credit card(3)
  • Very clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

247 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/suite (26)
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Pool/beach area (6)
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View from room (1)
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Hotel & grounds (4)
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Bathroom (4)
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Other (33)
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