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Satonoyu Waraku

6351-1 Manganji, Aso-gun, Minamioguni-machi 869-2402 , Kumamoto Prefecture
Hotel amenities
Satonoyu Waraku
Best prices for: 1 room 1 guest
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20 reviews from our community

Traveler rating
    7
    7
    2
    1
    3
See reviews for
5
10
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (20)
  • Mar-May only
    (4)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (3)
All months
Tokyo, Japan
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 18, 2012

When sinking nearly JPY200,000 into a mere two night stay, you typically would expect the service at this ryokan to be immaculate, as the service at most estalishments in Japan tends to be, regardless of expense. As such, I was shocked to encounter hotel staff that treated my fiancee and me carelessly at best and, at worst, with open and... More 

Was this review helpful? Yes 9
Tokyo, Japan
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 19, 2011

We finally got some time off from work and booked this ryokan. We were very excited for our trip to Kurokawa but unfortunately, the ryokan made a mistake and booked us for only for one night and not two nights as discussed. On our first day there, there was no confirmation as to how long we would be staying. In... More 

Was this review helpful? Yes 6

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