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Okyakuya

4.0 of 5
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6546 Manganji, Aso-gun, Minamioguni-machi 869-2402 , Kumamoto Prefecture
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50 Reviews from our TripAdvisor Community

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Traveler rating
    30
    18
    2
    0
    0
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20
17
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (13)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (11)
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Taipei, Taiwan
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 4, 2015

I believe lots of travelers have recommended this hotel for its hotspring, cuisine and hospitality. I would like to let those who are interested know that: Even it's a hotel with 300 years history, they hire young staff and the staffs in this hotel speak English. They will introduce every cuisine in English and of course the operation hour/noteworthy details... More 

Was this review helpful? Yes
御客屋, マネージャー at Okyakuya, responded to this review

Thank you for the sweetest compliment I ever got. Actually,there is little staff to speak English. However,all of staffs try to speak English in every way possible. Your special comment makes us motivate more and more. I hope you will come back to Japan some day in the near future. We always are looking forward to seeing you. Thanks again.... More 

New York
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 9, 2015

Traditional onsen hotel with historical feel Pros: - very helpful and friendly staff, true profession - multiple onsen, public and private - food is delicious, although not a "wow" - private dinning room Cons: - Wifi at lobby only

Was this review helpful? Yes
御客屋, お客様担当マネージャー at Okyakuya, responded to this review

Dear duke167 Thank you for sharing wonderful review. Did you have a good time at Kurokawa onsen. I hope you became Kurokawa fan. We hope to have the pleasure of welcoming you back again in the not too distant future. In the meantime, we send you our warmest wishes and kind regards. Okyakuya Staff Kitazato More 

Beijing, China
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 7, 2014

The food is excellent: fresh ingredients prepared thoughtfully, balancing texture, taste and color ; all arranged carefully on different dishes of harmonizing color and shape. The ofuro are very nice, including two private ones which you can lock. You really don't need to go "ofuro-hopping" to use other ryokans' ofuros. We opted for taking a 3 hour hike in the... More 

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御客屋, お客様担当マネージャー at Okyakuya, responded to this review

Dear yasubec Thank you for your wonderful recommendation and taking time to share your experience. We are very happy to hear you have a good time at Kurokawa Onsen. Autumn Kurokawa is very beautiful, however other seasons are also good. We recommend summer also to hike around Kurokawa. It would be our pleasure to welcome you back again sometime. Kind... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

We booked two rooms for 5 people and had the "3" plan for meals for two nights - which is two steps up from the regular menu. When we arrived we were informed that they upgraded us, and the rooms we got were fantastic - one was about double the size of the original booking, the other one, next to... More 

Was this review helpful? Yes 1
御客屋, お客様担当マネージャー at Okyakuya, responded to this review

Dear MarshalN Thank you for your wonderful recommendation! we are very sorry because there are not well-English speaking staff, however we are very happy to know you had a nice time at Kurokawa Onsen. The river view room is the most oldest and popular room in our Ryokan. We wish this trip to Japan became the good memory. It would... More 

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