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Shiraraso Grand Hotel

Certificate of Excellence
868-40, Nishimuro-gun, Shirahama-cho 649-2211, Wakayama Prefecture
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Shiraraso Grand Hotel
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
RCRCHK Hong Kong, China
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119 reviews from our community

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    12
    6
    2
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71
17
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
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Hong Kong, China
1 review
3 of 5 stars Reviewed 2 days ago NEW

Air conditioning was off in all rooms due to the season, but the ventilation system will switch to heating mode automatically even the room temperature was adjusted to 20C, it kept increasing to 27C in the middle of the night, hotel staff came and explained only heater is available if the system is on, so he advised us to turn... More 

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Pity they had no non-smoking rooms which is OK but you could smell the smoke when other people smoked in the corridor. Despite this, near to bus stop, beach and restaurants (fisherman's wharf is about 15 mins walk) Great service getting the correct size yugata. Japanese breakfast was average. Lovely onsen - try the jacuzzi.

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Hong Kong, China
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay three days two nights here with lovely traditional Japanese-style room, it's big, clean, good sea view and good room services. We also spent time in its hot spring and dinner here with good food and services. We find the only drawback is it was a bit expensive as compared to its standard, perhaps it is a peak season for... More 

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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were there a little bit off season and it had that feel of an slightly old-school spa hotel. But in a good way. The onsen is really very nice with several different baths, the best being outside. Great in the evening with a slight chill in the air. Great massage as well. Our room (415) was one of the... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel room and staffs are exceeded my expectation. It's a hotel still observing the traditional hospitability. Staffs in all sections are very friendly and polite, especially the lady in the restaurant who stayed in Sydney of Australia before. She is not just polite but also speaking perfect English. The surroundings are perfect and I should have stayed longer. One... More 

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Osaka Prefecture, Japan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel has a great location right on the beach, and our room had a nice view of the sand and water (although you cannot see the sunset). The hot spring bath was also very nice, and most of the staff helpful and friendly BUT a few bad apples truly spoiled the bunch. Our reception staff had a terrible attitude... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 6, 2015

I had a 4 days 3 night stayed in this hotel from 2 to 5 Mar and most of the staff are very good, except the reception desk staff. I lived in the room at 4/floor with a very best beach view, however, the toilet room with bad smell. Breakfast was great with Japanese style. I have no idea why... More 

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Contributor
16 reviews 16 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 26, 2014

The hotel is located at the end of the beautiful white sand beach. All the hotel rooms have stunning views over the beach and the ocean. They have the outdoor onsen which is also overlooking at the beach and the ocean. The food is served in the private rooms on 2nd floor. They labeled our family name at the dinning... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2014

This hotel is located right next to the ocean and thus the look outside the window was stunning. Staff was very friendly. Not many of them were English speaking though. Between hotel and the sea there is a nice playground which our toddler liked. The onsen were also quite nice, the food was tasty and nicely presented. Perfect two stay... More 

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Milan, Italy
Top Contributor
122 reviews 122 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 2, 2014

I didn't know this hotel chain and it has been a really pleasant surprise! I can without doubt this hotel it's the best we visited during our stay in Japan. The service has been amazing: the personnel has been very kind and always ready to assist and help with anything. We booked a room with also western style bed and... More 

Was this review helpful? Yes 2
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