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Shiraraso Grand Hotel

Certificate of Excellence
868-40, Nishimuro-gun, Shirahama-cho 649-2211, Wakayama Prefecture
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Shiraraso Grand Hotel
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Lotta J Gothenburg, Sweden
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
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Gothenburg, Sweden
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a perfect location on the beach, close to restaurants and a grocerie store open 24h. The outdoor pool is nice but not heated, the onsen is very nice. We had Breakfast included which was nice, but first two mornings were traditional japaneese and the third morning it was more western. Our children did not enjoy the food... More 

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Hong Kong, China
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The room is in traditional Japanese-style with a tatami area, it is clean and huge. Our room can enjoy the sea view and seashore from Shirahama beach. The onsen is good. Especially the one at the 2nd floor outdoor, we can enjoy onsen with sea view. The staff was very nice and helpful. Because when we check in, they saw... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 17, 2015

This is the second time that my wife and I have stayed at this hotel and we've had a good experience on both occasions. Some reviewers have commented on rude staff but I have to say that I've found the opposite to be the case. Sure the reception staff (all staff) only speak limited English but then what do you... More 

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2 reviews
4 of 5 stars Reviewed April 27, 2015 via mobile

Second floor onsen has gorgeous view with five indoor onsen and one outdoor onsen!! From the Outdoor onsen ,i can see ocean , horizon, white beach .This is the most beautiful onsen i have ever been. After onsen i went to body spa ,the staff has excellent service mind but the decoration is plain and need to improve .

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Hong Kong, China
Level Contributor
3 reviews
3 of 5 stars Reviewed April 24, 2015

Air conditioning was off in all rooms due to the season, but the ventilation system will switch to heating mode automatically even the room temperature was adjusted to 20C, it kept increasing to 27C in the middle of the night, hotel staff came and explained only heater is available if the system is on, so he advised us to turn... More 

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Melbourne, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 21, 2015

Pity they had no non-smoking rooms which is OK but you could smell the smoke when other people smoked in the corridor. Despite this, near to bus stop, beach and restaurants (fisherman's wharf is about 15 mins walk) Great service getting the correct size yugata. Japanese breakfast was average. Lovely onsen - try the jacuzzi.

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Hong Kong, China
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stay three days two nights here with lovely traditional Japanese-style room, it's big, clean, good sea view and good room services. We also spent time in its hot spring and dinner here with good food and services. We find the only drawback is it was a bit expensive as compared to its standard, perhaps it is a peak season for... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 6, 2015

We were there a little bit off season and it had that feel of an slightly old-school spa hotel. But in a good way. The onsen is really very nice with several different baths, the best being outside. Great in the evening with a slight chill in the air. Great massage as well. Our room (415) was one of the... More 

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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

The hotel room and staffs are exceeded my expectation. It's a hotel still observing the traditional hospitability. Staffs in all sections are very friendly and polite, especially the lady in the restaurant who stayed in Sydney of Australia before. She is not just polite but also speaking perfect English. The surroundings are perfect and I should have stayed longer. One... More 

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Osaka Prefecture, Japan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 28, 2015

This hotel has a great location right on the beach, and our room had a nice view of the sand and water (although you cannot see the sunset). The hot spring bath was also very nice, and most of the staff helpful and friendly BUT a few bad apples truly spoiled the bunch. Our reception staff had a terrible attitude... More 

Was this review helpful? Yes 3
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