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Shiraraso Grand Hotel

Certificate of Excellence
868-40, Nishimuro-gun, Shirahama-cho 649-2211, Wakayama Prefecture
Hotel amenities
Shiraraso Grand Hotel
Best prices for: 1 room 1 guest
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Russia0007
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124 reviews from our community

Traveler rating
    49
    55
    12
    6
    2
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74
18
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (49)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (23)
All months
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time that my wife and I have stayed at this hotel and we've had a good experience on both occasions. Some reviewers have commented on rude staff but I have to say that I've found the opposite to be the case. Sure the reception staff (all staff) only speak limited English but then what do you... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Second floor onsen has gorgeous view with five indoor onsen and one outdoor onsen!! From the Outdoor onsen ,i can see ocean , horizon, white beach .This is the most beautiful onsen i have ever been. After onsen i went to body spa ,the staff has excellent service mind but the decoration is plain and need to improve .

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Hong Kong, China
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Air conditioning was off in all rooms due to the season, but the ventilation system will switch to heating mode automatically even the room temperature was adjusted to 20C, it kept increasing to 27C in the middle of the night, hotel staff came and explained only heater is available if the system is on, so he advised us to turn... More 

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pity they had no non-smoking rooms which is OK but you could smell the smoke when other people smoked in the corridor. Despite this, near to bus stop, beach and restaurants (fisherman's wharf is about 15 mins walk) Great service getting the correct size yugata. Japanese breakfast was average. Lovely onsen - try the jacuzzi.

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Hong Kong, China
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stay three days two nights here with lovely traditional Japanese-style room, it's big, clean, good sea view and good room services. We also spent time in its hot spring and dinner here with good food and services. We find the only drawback is it was a bit expensive as compared to its standard, perhaps it is a peak season for... More 

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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 6, 2015

We were there a little bit off season and it had that feel of an slightly old-school spa hotel. But in a good way. The onsen is really very nice with several different baths, the best being outside. Great in the evening with a slight chill in the air. Great massage as well. Our room (415) was one of the... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

The hotel room and staffs are exceeded my expectation. It's a hotel still observing the traditional hospitability. Staffs in all sections are very friendly and polite, especially the lady in the restaurant who stayed in Sydney of Australia before. She is not just polite but also speaking perfect English. The surroundings are perfect and I should have stayed longer. One... More 

Was this review helpful? Yes 1
Osaka Prefecture, Japan
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 28, 2015

This hotel has a great location right on the beach, and our room had a nice view of the sand and water (although you cannot see the sunset). The hot spring bath was also very nice, and most of the staff helpful and friendly BUT a few bad apples truly spoiled the bunch. Our reception staff had a terrible attitude... More 

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 6, 2015

I had a 4 days 3 night stayed in this hotel from 2 to 5 Mar and most of the staff are very good, except the reception desk staff. I lived in the room at 4/floor with a very best beach view, however, the toilet room with bad smell. Breakfast was great with Japanese style. I have no idea why... More 

Was this review helpful? Yes 3
Contributor
16 reviews 16 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 26, 2014

The hotel is located at the end of the beautiful white sand beach. All the hotel rooms have stunning views over the beach and the ocean. They have the outdoor onsen which is also overlooking at the beach and the ocean. The food is served in the private rooms on 2nd floor. They labeled our family name at the dinning... More 

Was this review helpful? Yes 2
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