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Hotel Sanrakuso

Certificate of Excellence
3078, Nishimuro-gun, Shirahama-cho 649-2211, Wakayama Prefecture
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1 room 1 adult
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109 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 4, 2016

We had a wonderful stay at this onsen resort. A hotel staff helped bring our luggage to our room, and explained the room and utilities. The room is clean and huge, with an amazing nice seaview! The staff help you set up the beds (washitsu/Japanese Style Room), and the tatami are just comfortable. The dinner was amazing! We had a... More 

Helpful?
Thank DaiPok
Kowloon, null, Hong Kong
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

Located close to public bus stop and the bus lead us to all tourist spots. Facing a long beach with beautiful sea view. Large Japanese style room with seaview balcony which you can relax for a day Hot spring baths open almost 24 hr with water from different springs which is good for health. But no towel provide at bath... More 

Helpful?
1 Thank YU_rubySY
London, United Kingdom
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

Chose the Japanese room. It was very spacious. The room also offered a majestic view of the beach. And the beach was just right across the road. Staff was super nice. She showed me to my room and introduced the facilities. I also had dinner at the hotel, which was a great deal. Onsen was open all day long, could... More 

Helpful?
5 Thank Jay J
Hong Kong, China
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed August 19, 2015

I have stayed at this hotel during the 1st weekend of August for two nights with my family with a total of four people. We want to share our bad experience and let you know how unsatisfactory we are. We had paid more than ¥120,000 for one room with two nights including two dinners and two breakfasts for three adults... More 

Helpful?
10 Thank alandfamily2015
しらら, The chief at Hotel Sanrakuso, responded to this review

Dear alandfamily, Thank you for your feedback on your stay at Hotel Hanatemari; the annex hotel of Hotel Sanrakuso. We truly feel sorry that you made a booking at Hotel Hanatemari by mistake and misunderstanding. We mention the difference between Annex Hotel Hanatemari and Hotel Sanrakuso on our official website, however, we truly apologize for the inconvenience caused by lack... More 

Wales, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 5, 2015

As many mentioned, the interior of the building has Showa era atomisphere which brought me back my childhood memory. We stayed 10tatami sea front view room on 5th floor. it was very spacious with of corse excellent view. Our kids loved it and running aound in the room like in a indoor play area (sorry people below us) The service... More 

Helpful?
3 Thank H166
しらら, Reservation at Hotel Sanrakuso, responded to this review

Thank you for your feedback on your stay at Hotel Sanrakuso. We are happy to hear that you enjoyed the view from the room and your children had fun in the room. However, we truly apologize for the inconvenience cause by us. 1) We will try to share the information between the stuff and try not to ask guest the... More 

Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

The premise is a bit old and not very grand but generally well-maintained. It is not very modern so it may interest those who want older style (I guess 1970s or 1980s) Japanese hotel with tatami rooms. Service is great, as is usual all over the country. They handed you English instruction cards while serving dinner so we don't have... More 

Helpful?
3 Thank S H F
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 26, 2014

The hotel is across the street of the beautiful white sand beach. The room was a bit old, but it's clean. Dinner was served in the guest room, so expect some oily smell in the room. The food was very good. Breakfast was buffet style, both western and Japanese food, served on the 5th floor. The Japanese breakfast was delicious.... More 

Helpful?
1 Thank Fatfishet
しらら, 予約課 at Hotel Sanrakuso, responded to this review

Dear Fatfishet Thank you for the review of our Hotel Sanrakuso. We value your feed back very much. We have read your comment regarding the insufficient command of English for our staff. We truly apologize for the inconvenience. However, we are glad to know that you had a pleasant stay here. We really hope to have the opportunity to welcome... More 

Level Contributor
216 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed December 1, 2013 via mobile

My partner and I initially chose this hotel on the basis of price and location. It was November so it was a bit cooler and there weren't a lot of tourists to compete with for the onsens or the beach. Upon arrival via bus (the stop isn't far from the hotel) we had to climb the step driveway to the... More 

Helpful?
2 Thank Dale T
tpgrand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 19, 2013

We had previously visited Shirahama about two years ago and we were delighted when we had a chance to visit again. This time, we stayed for one day only and we traveled with a child. We chose this hotel because the initial price quoted included a dinner, breakfast and a room. Getting to the hotel is quite easy as several... More 

Helpful?
5 Thank tpgrand
しらら, インバウンド担当 at Hotel Sanrakuso, responded to this review

Thank you very much for taking the time for posting your feedback on our Hotel Sanrakuso. We are truly happy to hear that you appreciated your stay and enjoyed the onsen. Thank you again for your kind words regarding your stay. We hope to welcome you again in Shirahama! Regards, Hotel Sanrakuso More 

Singapore, Singapore
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 13, 2011

Booked this hotel in Feb 2010 after seeing the guest room pictures at their website. We booked a room with the in room onsen. The room was on the 9th floor and the view of the sea and white beach was simply marvellous. The dinner served in the room was really nice. We stayed only for one night as the... More 

Helpful?
2 Thank WanderLex
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