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679 Miyakami, Ashigarashimo-gun, Yugawara-machi 259-0314, Kanagawa Prefecture
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A recent review
4 of 5 stars reviewed 5 days ago
clem745 Geneva, Switzerland
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48 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Geneva, Switzerland
1 review
4 of 5 stars Reviewed 5 days ago NEW

Located near a waterfall, the staff was really nice (not english speaking but we could easily manage), the food was incredible (we had it served in our 8 tatami's room) and the hot springs (onsens) were just as we expected: traditionnal and really really hot. Many japanese tourists there, so we could meet few local people. The rooms are not... More 

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Hong Kong
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In most ways, this is a bog-standard Onsen. Like most, it's very old-fashioned & tends to attract an older crowd. Like most, they serve you dinner and breakfast in your room. Also like most others, it's not really within walking distance of anything. But Seiranso differs from most other Onsens in one very important respect: It has an absolutely outstanding... More 

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Frankfurt, Hessen, Germany
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After reading so many happy reviews, we booked two nights at Seiranso. I must say - I do not know where all these positive reviews came from! Seiranso is nothing special! Indeed, it is rather old and run down and past its date! The food was grey and boring -- after having had so many top quality meals on our... More 

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Travelers are raving about these Yugawara-machi hotels

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

I recently stayed here with my wife, sister and brother in law. The staff was extremely helpful. The 4 of us speak almost no Japanese and made us feel as welcome as possible. The outdoor onsen was spectacular. This was the most relaxed I have been in a long time. The soothing sounds of the waterfall with the hot spring... More 

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Toronto, Canada
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2014

If you're visiting Japan, you'll know that onsens and ryokans are a must. We chose Seiranso to get away from the city, and have an authentic experience. I think the hardest part was that not everyone (hardly anyone, actually) speaks English there; the staff members were mostly older, but incredibly polite and helpful! My Japanese is only conversational, but my... More 

Was this review helpful? Yes 2
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