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All 6 Sobetsu-cho hotels

Toya Sunpalace

4.0 of 5
Ryokan
  |   7-1 Toyako-onsen, Usu-gun, Sobetsu-cho 049-5731, Hokkaido
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Toya Sunpalace
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3.5 of 5 stars 168 Reviews
A recent review
4 of 5 stars Reviewed September 23, 2014
William_Sydney Sydney, Australia
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168 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2014

We booked this hotel despite some bad reviews because they have great view and we simply wanted to give this hotel a try - everybody deserve a 2nd opinion. However, we had a rude shock when we checked in, the hotel was undergoing renovation, There were no porter to help, they made no apology for the inconvenience caused,the staff isn't... More 

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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 23, 2014

One of good hotel we like that have huge size room (2x western bedding plus tatami area). The room inside is very nice fitted. Part of the hotel is in renovation. So it takes a bit walk from front desk to the room. The spring spa area are good and has in door pool. Since it is located at end... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2014

The hotel is huge. The dining area looks like a huge mess hall. Buffet food is okay. We stayed here during fall so the view from my hotel room took my breath away. The room itself was old and smells of cigarette smoke. Furniture was tacky. The view very much compensated for the room. At night, there were fireworks. The... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

It was great to stay in this hotel since they provide good service and they have many types of facilities too. Fantastic buffet dinner & breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

Was this review helpful? Yes 2
Bangkok
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 18, 2014

I stayed this hotel with a group tour from Thailand. the hotel is very big. i think it is too big. the room is quite old design. however,the room is clean and bigger than other city hotels in Japan. I have not used onsen as i was busy with my son. however, it seem to be a good facility in... More 

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Honolulu
Top Contributor
238 reviews 238 reviews
55 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed July 17, 2014

A large resort hotel. Nice public swimming pool with waterslide and various wading pools. Great for kids. Great hot onsen baths. WIFI available only in the lobby, an especially long walk if you had a room such as 1x66. They serve a really nice buffet breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Blacksburg, Virginia
Top Contributor
81 reviews 81 reviews
78 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed May 3, 2014

This is a 5 star hotel and resort. The best features in this resort are: 1. Large hot spring (Onsen) pools and bath. It has several round pools of hot water; one pool is very cold water (20deg or less). 2. If you like hot spring this is the place. The hotel is also on the Lake Toya with fantastic... More 

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Singapore, Singapore
Top Contributor
72 reviews 72 reviews
72 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 7, 2014

I was wowed by photos online and was not disappointed when I arrived at the huge hotel, which has a great location right on Lake Toya, the main attraction in the small town. The spacious rooms come with a big window which overlooks the lake, a most pleasant sight. Hotel feels luxurious with helpful concierge staff on standby and there... More 

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Hong Kong, China
Top Contributor
60 reviews 60 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed January 17, 2014

This is a large and fairly modern resort on the shores of the largest greater lake in Hokkaido. Aside from spectacular views across the lake this resort has absolutely nothing to boast about. It was crowded, noisy and of poor quality in all aspects. Where to start? I guess at point of arrival. Once you arrive and unload you luggage... More 

Was this review helpful? Yes 1
Beijing, China
Top Contributor
86 reviews 86 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 31, 2013

We stayed at this hotel 3 years prior and loved it. That was a summer visit and perhaps if we made another summer visit we'd stay here again. But not in winter. We have a 14 year old son. And it was for him that we returned here. There are great views of the lake and a nice atmosphere around... More 

Was this review helpful? Yes 2
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Additional Information about Toya Sunpalace

Address: 7-1 Toyako-onsen, Usu-gun, Sobetsu-cho 049-5731, Hokkaido
Location: Japan > Hokkaido > Usu-gun > Sobetsu-cho
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toya Sunpalace 4*
Number of rooms: 453
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Also Known As:
Toya Sunpalace Hokkaido/Sobetsu-Cho, Japan

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