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All 6 Sobetsu-cho hotels

Toya Sunpalace

4.0 of 5
  |   7-1 Toyako-onsen, Usu-gun, Sobetsu-cho 049-5731, Hokkaido
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Toya Sunpalace
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178 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Bangkok, Thailand
Top Contributor
87 reviews 87 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel is located beside the Toya Lake. I stay there in December 2014. The lobby looks good (I know they just renovate it). There are 4 elevators for using to your room. Normally I think every room in this hotel can see the Toya Lake view same like my room (please see the picture). The room is old but... More 

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Singapore, Singapore
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 19, 2014

We booked this hotel despite some bad reviews because they have great view and we simply wanted to give this hotel a try - everybody deserve a 2nd opinion. However, we had a rude shock when we checked in, the hotel was undergoing renovation, There were no porter to help, they made no apology for the inconvenience caused,the staff isn't... More 

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 23, 2014

One of good hotel we like that have huge size room (2x western bedding plus tatami area). The room inside is very nice fitted. Part of the hotel is in renovation. So it takes a bit walk from front desk to the room. The spring spa area are good and has in door pool. Since it is located at end... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

The hotel is huge. The dining area looks like a huge mess hall. Buffet food is okay. We stayed here during fall so the view from my hotel room took my breath away. The room itself was old and smells of cigarette smoke. Furniture was tacky. The view very much compensated for the room. At night, there were fireworks. The... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

It was great to stay in this hotel since they provide good service and they have many types of facilities too. Fantastic buffet dinner & breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Senior Contributor
38 reviews 38 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 18, 2014

I stayed this hotel with a group tour from Thailand. the hotel is very big. i think it is too big. the room is quite old design. however,the room is clean and bigger than other city hotels in Japan. I have not used onsen as i was busy with my son. however, it seem to be a good facility in... More 

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Top Contributor
261 reviews 261 reviews
62 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed July 17, 2014

A large resort hotel. Nice public swimming pool with waterslide and various wading pools. Great for kids. Great hot onsen baths. WIFI available only in the lobby, an especially long walk if you had a room such as 1x66. They serve a really nice buffet breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Blacksburg, Virginia
Top Contributor
81 reviews 81 reviews
78 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed May 3, 2014

This is a 5 star hotel and resort. The best features in this resort are: 1. Large hot spring (Onsen) pools and bath. It has several round pools of hot water; one pool is very cold water (20deg or less). 2. If you like hot spring this is the place. The hotel is also on the Lake Toya with fantastic... More 

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Singapore, Singapore
Top Contributor
92 reviews 92 reviews
92 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 7, 2014

I was wowed by photos online and was not disappointed when I arrived at the huge hotel, which has a great location right on Lake Toya, the main attraction in the small town. The spacious rooms come with a big window which overlooks the lake, a most pleasant sight. Hotel feels luxurious with helpful concierge staff on standby and there... More 

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Hong Kong, China
Top Contributor
60 reviews 60 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed January 17, 2014

This is a large and fairly modern resort on the shores of the largest greater lake in Hokkaido. Aside from spectacular views across the lake this resort has absolutely nothing to boast about. It was crowded, noisy and of poor quality in all aspects. Where to start? I guess at point of arrival. Once you arrive and unload you luggage... More 

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Additional Information about Toya Sunpalace

Address: 7-1 Toyako-onsen, Usu-gun, Sobetsu-cho 049-5731, Hokkaido
Location: Japan > Hokkaido > Usu-gun > Sobetsu-cho
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toya Sunpalace 4*
Number of rooms: 453
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Also Known As:
Toya Sunpalace Hokkaido/Sobetsu-Cho, Japan

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Dining (7)
Pool/beach area (13)
Room/suite (10)
Family/play areas (1)
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