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All 4 Sobetsu-cho B&Bs / inns

Toya Sunpalace

4.0 of 5 Onsen Ryokan   |   7-1 Toyako-onsen, Sobetsu-cho, Usu-gun, Hokkaido 049-5731, Japan
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Toya Sunpalace
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Ranked #1 of 4 Sobetsu-cho B&B and Inns
A recent review
4 of 5 stars reviewed 4 weeks ago
rajblc Kuala Lumpur, Malaysia
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154 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It was great to stay in this hotel since they provide good service and they have many types of facilities too. Fantastic buffet dinner & breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Senior Contributor
26 reviews 26 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

I stayed this hotel with a group tour from Thailand. the hotel is very big. i think it is too big. the room is quite old design. however,the room is clean and bigger than other city hotels in Japan. I have not used onsen as i was busy with my son. however, it seem to be a good facility in... More

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Top Contributor
208 reviews 208 reviews
52 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed July 17, 2014

A large resort hotel. Nice public swimming pool with waterslide and various wading pools. Great for kids. Great hot onsen baths. WIFI available only in the lobby, an especially long walk if you had a room such as 1x66. They serve a really nice buffet breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Blacksburg, Virginia
Top Contributor
71 reviews 71 reviews
68 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 3, 2014

This is a 5 star hotel and resort. The best features in this resort are: 1. Large hot spring (Onsen) pools and bath. It has several round pools of hot water; one pool is very cold water (20deg or less). 2. If you like hot spring this is the place. The hotel is also on the Lake Toya with fantastic... More

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Singapore, Singapore
Top Contributor
71 reviews 71 reviews
71 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 7, 2014

I was wowed by photos online and was not disappointed when I arrived at the huge hotel, which has a great location right on Lake Toya, the main attraction in the small town. The spacious rooms come with a big window which overlooks the lake, a most pleasant sight. Hotel feels luxurious with helpful concierge staff on standby and there... More

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Hong Kong, China
Top Contributor
59 reviews 59 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 17, 2014

This is a large and fairly modern resort on the shores of the largest greater lake in Hokkaido. Aside from spectacular views across the lake this resort has absolutely nothing to boast about. It was crowded, noisy and of poor quality in all aspects. Where to start? I guess at point of arrival. Once you arrive and unload you luggage... More

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Travelers are raving about these Sobetsu-cho hotels

Beijing, China
Top Contributor
69 reviews 69 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 31, 2013

We stayed at this hotel 3 years prior and loved it. That was a summer visit and perhaps if we made another summer visit we'd stay here again. But not in winter. We have a 14 year old son. And it was for him that we returned here. There are great views of the lake and a nice atmosphere around... More

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Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 9, 2013

I stayed at this hotel as part of a tour package. Have a very nice view of the lake from my room. They have many hot spring pools to soak in as well as swimming pool/small water park. Our seafood dinner was excellent and big portions. We stayed in a traditional Japanese room and slept on the comfortable futon. We... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 2, 2013

The only good thing about this hotel is the view - it is right at Toya Lake so you get the entire lake view. The hotel itself is run down with worn, stained carpets.The food hall is very big with quite a wide but average selection of Japanese and western food. No complaints there. We booked a non-smoking twin but... More

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Top Contributor
61 reviews 61 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 29, 2013

They have a free shuttle to the onsen from Toya JR Station. We were spoiled so we took the taxi. The hotel could use some renovation. Its décor is old and there is a worn look to the place, but that said it was very comfortable. Like the leather reclining chairs in our room, we were startled by their worn... More

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Additional Information about Toya Sunpalace

Address: 7-1 Toyako-onsen, Sobetsu-cho, Usu-gun, Hokkaido 049-5731, Japan
Location: Japan > Hokkaido > Usu-gun > Sobetsu-cho
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toya Sunpalace 4*
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Also Known As:
Toya Sunpalace Hokkaido/Sobetsu-Cho, Japan

83 photos of this hotel

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Dining (5)
Hotel & grounds (12)
View from room (3)
Room/suite (9)
Family/play areas (1)
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