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Toya Sunpalace

7-1 Toyako-onsen, Usu-gun, Sobetsu-cho 049-5731, Hokkaido
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Toya Sunpalace
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars Reviewed March 24, 2015
Jan K Bangkok, Thailand
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188 reviews from our community

Traveler rating
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    54
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118
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

Wonderful view.Sunplace hotel was nice for outdoor onsen. They have waterpark too . I didnt bring my swim wear this time .Recommend if you going with your children.Please prepare .

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Shanghai, China
Top Contributor
72 reviews 72 reviews
60 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 14, 2015

You have a choice of a Japanese or western style room, I was in a Japanese style. The room size was generous made more so by the absence of a bed, which was a tatami bed made up by the hotel every evening. Tatami floors and a small seating area at the window made the room very comfortable. Decoration, however... More 

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Bangkok, Thailand
Top Contributor
124 reviews 124 reviews
44 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel is located beside the Toya Lake. I stay there in December 2014. The lobby looks good (I know they just renovate it). There are 4 elevators for using to your room. Normally I think every room in this hotel can see the Toya Lake view same like my room (please see the picture). The room is old but... More 

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Singapore, Singapore
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 19, 2014

We booked this hotel despite some bad reviews because they have great view and we simply wanted to give this hotel a try - everybody deserve a 2nd opinion. However, we had a rude shock when we checked in, the hotel was undergoing renovation, There were no porter to help, they made no apology for the inconvenience caused,the staff isn't... More 

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Sydney, Australia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 23, 2014

One of good hotel we like that have huge size room (2x western bedding plus tatami area). The room inside is very nice fitted. Part of the hotel is in renovation. So it takes a bit walk from front desk to the room. The spring spa area are good and has in door pool. Since it is located at end... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

The hotel is huge. The dining area looks like a huge mess hall. Buffet food is okay. We stayed here during fall so the view from my hotel room took my breath away. The room itself was old and smells of cigarette smoke. Furniture was tacky. The view very much compensated for the room. At night, there were fireworks. The... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

It was great to stay in this hotel since they provide good service and they have many types of facilities too. Fantastic buffet dinner & breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Bangkok
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 18, 2014

I stayed this hotel with a group tour from Thailand. the hotel is very big. i think it is too big. the room is quite old design. however,the room is clean and bigger than other city hotels in Japan. I have not used onsen as i was busy with my son. however, it seem to be a good facility in... More 

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Honolulu
Top Contributor
355 reviews 355 reviews
88 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed July 17, 2014

A large resort hotel. Nice public swimming pool with waterslide and various wading pools. Great for kids. Great hot onsen baths. WIFI available only in the lobby, an especially long walk if you had a room such as 1x66. They serve a really nice buffet breakfast in the large, roomy Palaccio restaurant with a nice view of the lake.

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Blacksburg, Virginia
Top Contributor
81 reviews 81 reviews
78 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed May 3, 2014

This is a 5 star hotel and resort. The best features in this resort are: 1. Large hot spring (Onsen) pools and bath. It has several round pools of hot water; one pool is very cold water (20deg or less). 2. If you like hot spring this is the place. The hotel is also on the Lake Toya with fantastic... More 

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117 photos of this hotel

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