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3.5 of 5 Apartment Hotel   |   9535 | Shimotakai-gun, Shimotakai-gun, Nozawaonsen-mura 389-2502, Nagano Prefecture (Nozawa Onsen)
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Address Nozawa
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A recent review
5 of 5 stars reviewed 1 week ago
Hendrik0711 Semarang, Indonesia
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33 reviews from our community

Traveler rating
    23
    7
    3
    0
    0
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12
13
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Semarang, Indonesia
Top Contributor
127 reviews 127 reviews
32 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Quite a few things to bring this property down to four star but just could not bear to do so due to the helpful services we got from the manager and the hotel staffs. Value wise this is quite an expensive hotel compared to the rest of accomodations in Nozawaonsen, however, we also have to consider the alternatives. I believe... More 

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野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear guests, First of all, thank you to take your time to write your experience in Address Nozawa. I am delighted that overall you are satisfied with our little hotel. Service apartment is one of the best choice for ski holiday, as people stay few days or a week in one place. We are trying to provide the convenient facilities... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked the executive room and I must say it is a wonderful surprise to find a spacious room especially in Japan (I believe it can accommodate up to 6 pax). The beds are very comfortable although the toilet is very small. The booking comes with breakfast however be prepared to cook/make the breakfast yourself - the fridge is stocked... More 

Was this review helpful? Yes 1
野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear guests, Thank you very much to choose Address Nozawa and I appreciate to take your time to write your experience in our hotel. Our small hotel is located the center of Nozawa village, I hope you have enjoyed to hang around the streets and eat famous bun at the corner. The room you have taken was executive studio, I... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2014

We spent 3 nights in this small apartment hotel in the village of Nozawa Onsen for a quick Japanese ski experience. We arrived in a snow storm and left in one, very impressed with the taxi services of Nozawa! Our apartment come hotel provided well maintained comfortable accommodation for four with the back up facilities of a hotel - on... More 

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野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear guests, Thank you very much to stay with us for your ski holiday in Nozawa. And I appreciate your comments on your experience, describing perfectly about the advantage of our small hotel !! I hope our service style is matching with what you expect and need. I will share your kind comment to my wonderful staff and work on... More 

New York City, New York
Top Contributor
73 reviews 73 reviews
68 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 26, 2014

I stayed at this funky little hotel/guest house twice, once with friends, once with my fiance's family. Let's be clear: this is not a 5 or even 4 star hotel. However, it is perfectly located near the ski slopes, has a funky cool vibe in the Japanese style rooms, and is great value for what it is. Staff were very... More 

Was this review helpful? Yes 1
野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear Jeremy Thank you for leaving such lovely feedback following your stay with us at Address Nozawa for your ski holiday. I was so glad to read that you like the location of hotel, rooms and services. Structurally our onsen has no view and small due to it is located at the basement also from the size of building. However... More 

Australia
Top Contributor
71 reviews 71 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 17, 2014

When we arrived our booking was not there ( we had email confirmation). Fortunately the hotel was not full and we could be accommodated. We were aware this happened to another guest while we were there too. All the staff were very helpful, although reception were not very knowledgeable about the town, which was a shame as the tourist office... More 

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野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear guests, Thank you so much for taking the time to share your feedback following your stay with us for your ski holiday. First of all, I am very sorry that we took a time to find your booking upon your arrival, it was our mistake and I hope you can accept my apology. I'm delighted you appreciated the room... More 

Perth, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2014

My parents, brother and fiance as well as my husband and I stayed at Address Nozawa for our family christmas holiday. We had 2 large apartment rooms between us. Both were clean, spacious with fun decor. The service at this hotel is simply amazing. Had a great holiday based in this central location.

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野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear guests, Thank you so much for your feedback following your visit to Address Nozawa for your Christmas holiday. I was delighted that you have loved our rooms and facilities.Please come and visit us again for next ski holiday. Best regards, Hisako Horikawa General Manager More 

Papua New Guinea
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 26, 2014

For our second trip to Nozawa, we were wanting a self contained option - address nozawa suited our needs perfectly. We had the blue/purple? suite on the top floor . Kitchen had everything we needed - although if you are planning on self catering, I suggest doing a shop before you arrive as the local shops are limited in selection.... More 

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野沢ホスピタリティー マネジメント, 支配人 at Address Nozawa, responded to this review

Dear guests, I was so happy to read your kind words following your stay with us. I was happy to read that you enjoyed your stay and the facilities in our hotel. I have passed on your kind words to my brilliant team. I do hope you will come back to stay with us next year. My best wishes Hisako... More 

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2014 via mobile

Just returned from a week at address nozawa. Initially we were in the Japanese room, which is authentic, but on the small side when you have large bags and ski clothing. The plus side was the superb shower room! Thank you to the reception staff who organised an extra 2 nights and moved us to the green room, which was... More 

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Arnaud D, Directeur général at Address Nozawa, responded to this review

Dear Guest, Many thanks for your kind words following you recent stay at Address Nozawa. I was delighted that you enjoyed your stay and that you liked the accommodation we provided you with. Please do come and stay with us again soon. Kind regards, Arnaud Devillers General Manager More 

Uk
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed in Address Nozawa for 5 day skiing break with our 2 sons. We had booked the Red suite which is not cheap but gave us a lot of space. The sleeping area is not really separate (just a sort of walk through paritition) so if you are going with kids you either need to go to sleep at... More 

Was this review helpful? Yes 1
Arnaud D, Directeur général at Address Nozawa, responded to this review

Dear nevynevster, Thank you for taking the time to leave your kind words following your recent stay with us at Address Nozawa. I was so glad to read that you enjoyed the service and features of the hotel. I have passed your kind words on to my great team. My best wishes, Arnaud Devillers General Manager. PS : Thank you... More 

Kingscliff, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 1, 2014

Revisited Address Nozawa this Feb 2014 having stayed there the year before. Great that it was still as good as last time, especially since we dragged others friends with us this time, who all thought it was great too. Thanks

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Arnaud D, Directeur général at Address Nozawa, responded to this review

Dear Mazzieq, Thank you so very much for your kind feedback following your recent stay at Address Nozawa. I was really pleased to read your kind words and have passed them on to my great team at the hotel. Please do come and stay with us again which I hope is very soon. My best regards, Arnaud Devillers General Manager More 

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Additional Information about Address Nozawa

Address: 9535 | Shimotakai-gun, Shimotakai-gun, Nozawaonsen-mura 389-2502, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Shimotakai-gun > Nozawaonsen-mura > Nozawa Onsen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Address Nozawa 3.5*
Number of rooms: 12
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Also Known As:
Address Nozawa Japan/Nagano Prefecture

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