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Lodge Nagano

6846-1 Toyosato, Shimotakai-gun, Nozawaonsen-mura 389-2502  , Nagano Prefecture
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Lodge Nagano
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A recent review
5 of 5 stars reviewed 1 week ago
Gemw242015 Wellington, New Zealand
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66 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Lodge Nagano was a lovely place to stay. From the warm & helpful hosts to the wonderful cooked breakfasts every morning! They were helpful at pointing out rental places, which onsen to try & the different restaurants to choose from. Was extremely easy to get to on the shinkansen line. We would definitely come back :-)

Was this review helpful? Yes
Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi Gemw242015, Thanks so much for your kind review! Our staff absolutely love being a part of the Nozawa Onsesn experience, and are always looking to keep our guests happy and relaxed. They truly create the experience as they have so much local knowledge to share. We are glad you found the bullet train easy to use. Look forward to... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our family of 4 stayed at Lodge Nagano while we skied Nozawa Onsen for 2 weeks. The lodge is about 5 minutes walk from the centre of Nozawa Onsen village and about 2 minutes walk from the closest ski trail. The staff and especially Luke the lodge manager made us feel welcome and ensured our stay was enjoyable. The lodge... More 

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Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi Graham L, Thanks so much for your awesome review! We are so happy to hear you enjoyed your stay with us. Luke and our staff are so accommodating to all of our guests. They have so much local knowledge, and a passion for what they do here at Nozawa, making all our guests have a relaxing and memorable holiday!... More 

Darjeeling, India
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with a friend for a snowboarding weekend. Great place - great value. The place offers everything you need for a great ski stay. The people who work there are ever so friendly and helpful. Accomodation is close to the village and close to the slopes. Luke is very helpful in everything and makes sure your stay is a... More 

Was this review helpful? Yes 1
Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi Andrea S, Thanks so much for your kind review! Luke and all our staff very much appreciate your lovely comments! Our staff are absolutely fantastic at what they do. They all have so much local knowledge and can answer any question, and nothing is too much to help our guests have a great ski holiday. Thanks for recommending us!... More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First time for me & my partner at the Lodge! but it won't be our last, Luke, Ayako & the rest of the team make you feel right at home.. Full introduction to the lodge & the town itself over a coffee on arrival. Cooked breakfast every morning thats always something different! nothing is too much trouble for the guys.... More 

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Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi TheTravellersLens, Thanks so much for your great review! We are so happy you felt at home here with us! We like to let our guests know all the information they need upon arrival so they do not feel lost and unsure. All the locals and staff are extremely friendly and will always try their best to help out our... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a great place!!! Stayed 7 nights with a group of 12 people,Nothing seemed to to much trouble they organised a bus to pick us up from the station as we had missed the last shuttle, ski hire hire, lift passes all sorted out for us. Mariko and Luke were very helpful with sorting out sleeping and bed arrangements for... More 

Was this review helpful? Yes 1
Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi SteveBeerwahQld, Thanks for such an awesome review! We absolutely loved having such a wonderful group of people stay with us for a whole week! We are so happy you enjoyed your holiday! We made our absolute best efforts to keep you all together and make sure everything ran as smooth as possible. Your group came at such a great... More 

Tokyo, Japan
2 reviews
5 of 5 stars Reviewed February 10, 2015

Talk about great value. This place is perfect for a short or long stay. We were there for 2.5 weeks and were never tired of the people or place. Its super clean and comfortable. Everyone who works there are really helpful and friendly. The guy who runs the place is Luke and he is a very friendly and approachable fellow.... More 

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Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi sajn-01 Thanks for the great review. We are glad you had a great holiday and enjoyed your stay with us. We have had some fantastic snow this year making ski conditions awesome. It's great that you were able to mingle with the locals. Like you said they are very nice, friendly people and love to chat with the visitors.... More 

Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

We stayed for 14 days with our toddler. I was worried about travelling with a toddler but Luke and Mariko who run the lodge made us feel so at home from the moment we walked in. Room was great and they had everything under control. Nothing seemed like too much hassle. The showers are downstairs and shared but Luke really... More 

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Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi Steff26 Thanks for writing us a great review. We often have families stay with us but toddlers are less common. Thank you for sharing your experiences. Hopefully it will put others at ease who are travelling with little ones. Thanks also for your kind words about Luke and Mariko. They are wonderful people who we feel very privileged to... More 

fremantle Australia
Top Contributor
88 reviews 88 reviews
54 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 19, 2015

Cannot fault Lodge Nagano, given the price paid. Excellent service from Luke and the team, great breakfasts, and always someone around to have a chat with, which makes a nice change from a hotel. Nice Chilean red from the front counter, extraordinary value all round.

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Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi laflafs Thanks for the review and the kind words about the staff. We try to keep the Lodge relaxed and friendly and find most of our guests enjoy the feel and enjoy having a chat with each other and sharing their experiences. Glad you enjoyed your stay. Kind Regards Mark, Yosh and team More 

Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2015

Love love love this place!! stayed in a twin titami room, very clean and great size. bathroom facilities always clean. they put on an amazing cooked breakfast each morning. The staff make you feel super welcome and take the time to make sure you're having a great time, always ready with a suggestion of where to eat, drink and where... More 

Was this review helpful? Yes
Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi Anna2301 Thank you so much for your awesome review! We love for our guests to have the best time when they stay with us and are always happy to help make things as comfortable as possible. It is really nice though when our guests comment on our efforts. We believe a good breakfast is the best way to have... More 

Sydney, New South Wales, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 20, 2014

The location of the lodge is very good, and sometimes you can ski back to almost the lodge (though you are not supposed to ski on the road). The hike up the lift is quite tiring as it is up the hill. The service, especially from Luke, is excellent. He was so helpful, attentive and friendly. And hence we gave... More 

Was this review helpful? Yes 1
Lodge-Nagano, Owner at Lodge Nagano, responded to this review

Hi Trang2401 Thanks for taking the time to write us a review and thanks also for your kind words about our staff. Really glad to hear you enjoyed the style and our staff at Lodge Nagano and sorry we could not get you in with us for the whole time, We are a pretty popular lodge so get booked up... More 

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