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Kawamotoya

8955 Terayu, Toyosato, Shimotakai-gun, Nozawaonsen-mura 389-2502 , Nagano Prefecture
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Kawamotoya
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A recent review
5 of 5 stars Reviewed May 27, 2015
AdventureMac Singapore, Singapore
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

We went for a skiing trip to NozawaOnsen and stayed at Kawamotoya for 6 nights. Upon arrival, staff were very friendly and welcoming. Our room was on the 5th floor with a lovely view of the mountains that greeted us every morning. Most accommodations there have shared bathrooms… paying extra for the room with private bath/toilet was really worth it.... More 

Was this review helpful? Yes 1
Lincoln, UK
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed March 19, 2015

We were meant to stay here for 9 nights, but actually only stayed for 8. We booked 6 nights through Expedia (it was cheaper than booking direct) and 3 nights direct with the hotel. If you do decide to go here, check Expedia first as the Cancellation Policy and the extremely insecure payment method with Nozawa Hospitality direct had us... More 

Was this review helpful? Yes 5
Albury, Australia
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 7, 2015

We stayed for 7 nights at Kawamotoya in a Deluxe Japanese room , 10 tatami with private bath/toilet. We were on the fifth floor with lovely views out over the surrounding countryside. Buffet breakfast was included which included a selection of Western and Japanese options. The onsen on the ground floor was also very relaxing at the end of a... More 

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野沢ホスピタリティー マネジメント, 支配人 at Kawamotoya, responded to this review

Dear guests, Thank you to take your time to write your comments. And I am delighted that you have enjoyed ski, onsen our room and our breakfast. And I appreciate your warm comments on my staff. I will share it with my wonderful team who assist your holiday in Kawamotoya, and encourage to keep it up. Our ryokan is not... More 

Yokohama, Japan
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed February 4, 2015

Recently we spent 8 days in ski town Nozawaonsen. For the first 2 nights we stayed at this hotel. We were pleasantly suprised by the size of our room which was in traditional Japanese style- tatami mats with futon style bedding. The bathroom was a usual small bath/show toilet set-up that you find in many Japanese hotels and business hotels.... More 

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野沢ホスピタリティー マネジメント, 支配人 at Kawamotoya, responded to this review

Dear Guests, Thank you to take your time to write your experience in our ryokan. I am happy to read that the size of room was suitable for you and you have enjoyed breakfast buffet. We received often the compliment on our breakfast, we understand that the Japanese breakfast is nice to try one time but not for everyday for... More 

Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

Great base for our very first Snow holiday.Staff are extremley helpful.Rooms traditional clean and comfy.Food was excellent.Breakfasts were fuel enough for a days snowboarding. The hotels position at the bottom of town allows for plenty of exploring around Nozawa Onsen by foot.Found some great restraunts on the walk up the hill to the Gondola each day. We would definatley stay... More 

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野沢ホスピタリティー マネジメント, 支配人 at Kawamotoya, responded to this review

Dear Guests, Thank you to take your time to give us your feed back, and I am delighted to read through your comments. Our ryokan is small not the fancy one, but I hope we could offer the relaxed moment and nothing missed for your needs. Thank you to put the warm comment that it is necessary to walk a... More 

Abu Dhabi
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 24, 2015 via mobile

Over 2 metres of snow (admittedly not organised by the hotel), comfy futons, thoughtful service, super-clean onsen and great dinners. A lovely Christmas stay in a good, unpretentious hotel in a beautiful village. This would probably have been a 4 star review if the breakfasts had been better.

Was this review helpful? Yes 1
野沢ホスピタリティー マネジメント, 支配人 at Kawamotoya, responded to this review

Dear guests, Thank you to take your time to give us the feed back. And I am happy to hear that you like the stay in Kawamotoya, I hope your Christmas holiday in Nozawa was the wonderful one. We will continue to make our effort to provide the relaxed time and place, wish you to come back in Nozawa again.... More 

Uppsala
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

As part of our trip through Japan, we spent two nights at Kawamotoya in Nozawa Onsen, which turned out to be a very good choice. The hotel's location is good (we even had a nice view!), the room comfortable and clean, the staff very nice and friendly, and the food (both breakfast and dinner) amazing. We had a Japanese style... More 

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野沢ホスピタリティー マネジメント, 支配人 at Kawamotoya, responded to this review

Dear guests Thank you very much for your wonderful feedback on your recent experience with us in Kawamotoya. I am happy to learn that you have loved your stay. I will share your kind comment to my excellent staff , we are looking forward to welcoming you again in Nozawa. Best Regards, Hisako Horikawa general manager More 

Kiama, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 6, 2014

We stayed four nights at Kowamotoya in early April, 2014. We had a room on the 4th floor; we did not book an ensuite room and we certainly didn't need one as the hotel's onsen and showers were great. The breakfasts were great, really good variety and the miso soup was so tasty. Wifi on the fourth floor was patchy... More 

Was this review helpful? Yes 1
野沢ホスピタリティー マネジメント, 支配人 at Kawamotoya, responded to this review

Dear Guest, Thank you very much for your lovely feedback following your recent stay with us at Kawamotoya. I am very happy to read that we met your expectations and you have had the pleasant stay. I have passed on your feedback to my great team here, please come back again to stay with us. Best regards, Hisako Horikawa General... More 

Ketchum, Idaho
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 19, 2014

We stayed 4 nights at Kawamotoya in March in the deluxe room. The food was amazing- loved that breaky was included. The hotel Onsen is also great. There is a public Onsen around the corner that is also worth checking out. The set menu downstairs is definitely worth it- make sure to book ahead of time. Also hotel prices are... More 

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Arnaud D, Directeur général at Kawamotoya, responded to this review

Dear Nicole w. Thank you so much for your kind comments following your recent stay with us. I was so glad to read that you managed to try our restaurant during your stay and enjoyed your dining experience. Please do come and stay with us again in the near future when I am sure we will meet your expectations once... More 

Singapore, Singapore
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed March 2, 2014

We chose this hotel because it had an attached bath, and English speaking staff. The bath was not needed, used only once, but the staff were very helpful indeed for us first-time visitors to Nozawa Onsen. We got caught up in the second Feb 2014 snowstorm, and it was good to speak English to someone at the other end to... More 

Was this review helpful? Yes
Arnaud D, Directeur général at Kawamotoya, responded to this review

Dear Guest, Many thanks for your lovely feedback following your recent stay with us at Kawamotoya. I was very happy to read that we met your expectations and that you liked the personal service we provide all of our guests. I have passed on your feedback to my great team here at the hotel. Best regards, Arnaud Devillers. General Manager. More 

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