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Sumiyosiya

Travelers' Choice award winner
8713 Toyosato, Shimotakai-gun, Nozawaonsen-mura 389-2502 , Nagano Prefecture
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Sumiyosiya
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Sumiyosiya
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37 reviews from our community

Traveler rating
    34
    2
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (15)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
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1 review
5 of 5 stars Reviewed 1 week ago

Our party of 6 (40 yr+ males) stayed in 2 rooms for a 4 day skiing holiday in early March 2105. We all loved every aspect of our stay - accommodation, the traditional Japanese feast for breakfast and the immersion into a traditional and classy ryokan. Front of house staff were friendly, attentive and entertaining. Please don't come here to... More 

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Singapore
Top Contributor
102 reviews 102 reviews
60 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff are excellent, and they make the effort to run you through everything! It's a old hotel but very well maintained! We regret not having dinner included. I can only imagine the standard is very high! The best part is the drying service, you leave your wet ski clothes in the basket in the evening, and you get them back... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

We booked here because of the fantastic reviews and it's proximity to the ski field. We were not disappointed - Hiro was amazing, he gave us excellent tips on where to eat and ski. We really enjoyed our stay here, the rooms were clean and snug. We stayed in a traditional room and were comfortable on the futons. We had... More 

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Sydney, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here a week with our 2 children, ages 10 and 8yrs and would recommend it. Sumiyosiya is a very traditional Japanese cultural experience as well as handy for the ski slope and village restaurants. The staff were warm and helpful, nothing was too much trouble. We loved putting on our yukatas (casual kimonos provided for the stay) and... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 23, 2015

As a family of 2 adults 3 kids ( 2 x 14yo and 1 x10) we stayed here in January for 7 nights and could not have been happier. Every aspect of our stay went far beyond our expectations. We felt like VIP guests the entire time. I am nearly lost for words at how wonderful our stay here was-... More 

Was this review helpful? Yes 4
Singapore, Singapore
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 21, 2014

Stayed for 4 nights at Sumiyosiya with my partner and 4 children, and we had a blast of a time! The staff was friendly and warm, and made our stay so enjoyable. Hiroyasu-san was very friendly, and spoke good English and could help us with directions and guidance to the town. The rooms were nice, big and very clean and... More 

Was this review helpful? Yes 6
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 7, 2014

Stayed for 3 nights combining sightseeing and a bit of skiing. Our visit wasn't planned so the staff were brilliant at organising ski instructors and picking us up off the bus. The private onsen in the hotel is lovely and often you will be the only person in there. Food in my view was up there with some of the... More 

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N_sumiyosiya, フロント at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing your comment at TripAdvisor. We are really happy to hear that you enjoyed your stay with us and Nozawaonsen. Our onsen is coming from our ground and not used circulation system. That means fresh hot spring always pours in bath tub. We are very proud of it. Our chef tries to cook... More 

Dubai, United Arab Emirates
Top Contributor
51 reviews 51 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 17, 2014

Having finished our third stay at this Ryokan in four years, I thought it time to give it a review, (although I hate the idea of it being swamped by tourists). Selfish I know, as we are tourists. This is an exceptional ryokan, it's elegant and upscale, but down to earth and gracious at the same time, which quite a... More 

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N_sumiyosiya, front desk at Sumiyosiya, responded to this review

We do really thank you for your third stay at our ryokan. We always wonder our guest are comfortable during their stay, is there anything we should do more, etc. Your writing of tripadvisor is really helpful for us. We hope your stay will be more comfortable next time. This year, we will plan to improve our building, not big... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 14, 2014

Admittedly this was our first ryokan experience, but our gracious hosts at Sumiyosiya did everything they could to make it a wonderful one. Standing out as the most memorable highlights include the friendly and helpful staff, the excellent food and the ryokan's own onsen (in particular the outdoor one). Sumiyosiya was a perfect base from which to explore this charming... More 

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N_sumiyosiya, front desk at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing of tripadvisor. Our ryokan is typical Japanese style and we hope our guest enjoy experience of Japanese Omotenasi and village life here. All of us really happy you and your friend enjoy your stay, Our Onsen and dinner and food. we hope to see you again. お褒めのお言葉をいただき、本当にありがとうございました。皆さまのまたのお越しを、一同心よりお待ち申し上げます。 More 

Canberra, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

I stayed at this traditional upscale Ryokan with a friend in Feb 2014 and it exceeded our expectations. The owners were lovely and unceasingly helpful, the degustation dinner was amazing as well as being great value, and the outdoor Onsen was a delight, especially when it was snowing. The Ryoken is positioned perfectly between the moving walk-way and the restaurants... More 

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Was this review helpful? Yes 1
N_sumiyosiya, front desk at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing of trip adviser. We always trys to do how our guest stay comfortably. So, we do really thank you to let us know about our situation. we are really proud of our dinner and Onsen. The quality of Onsen is good and effected for body. Next time, we will... More 

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