We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sumiyosiya

Travelers' Choice award winner
8713 Toyosato, Shimotakai-gun, Nozawaonsen-mura 389-2502 , Nagano Prefecture
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sumiyosiya
Professional photos View all
Browse nearby
Sumiyosiya
Rate this Hotel

32 reviews from our community

Traveler rating
    29
    2
    1
    0
    0
See reviews for
15
11
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (32)
  • Mar-May only
    (10)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
All months
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We booked here because of the fantastic reviews and it's proximity to the ski field. We were not disappointed - Hiro was amazing, he gave us excellent tips on where to eat and ski. We really enjoyed our stay here, the rooms were clean and snug. We stayed in a traditional room and were comfortable on the futons. We had... More 

Was this review helpful? Yes
Sydney, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here a week with our 2 children, ages 10 and 8yrs and would recommend it. Sumiyosiya is a very traditional Japanese cultural experience as well as handy for the ski slope and village restaurants. The staff were warm and helpful, nothing was too much trouble. We loved putting on our yukatas (casual kimonos provided for the stay) and... More 

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 23, 2015

As a family of 2 adults 3 kids ( 2 x 14yo and 1 x10) we stayed here in January for 7 nights and could not have been happier. Every aspect of our stay went far beyond our expectations. We felt like VIP guests the entire time. I am nearly lost for words at how wonderful our stay here was-... More 

Was this review helpful? Yes 4
Singapore, Singapore
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 21, 2014

Stayed for 4 nights at Sumiyosiya with my partner and 4 children, and we had a blast of a time! The staff was friendly and warm, and made our stay so enjoyable. Hiroyasu-san was very friendly, and spoke good English and could help us with directions and guidance to the town. The rooms were nice, big and very clean and... More 

Was this review helpful? Yes 6
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 7, 2014

Stayed for 3 nights combining sightseeing and a bit of skiing. Our visit wasn't planned so the staff were brilliant at organising ski instructors and picking us up off the bus. The private onsen in the hotel is lovely and often you will be the only person in there. Food in my view was up there with some of the... More 

Was this review helpful? Yes 1
N_sumiyosiya, フロント at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing your comment at TripAdvisor. We are really happy to hear that you enjoyed your stay with us and Nozawaonsen. Our onsen is coming from our ground and not used circulation system. That means fresh hot spring always pours in bath tub. We are very proud of it. Our chef tries to cook... More 

Dubai, United Arab Emirates
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 17, 2014

Having finished our third stay at this Ryokan in four years, I thought it time to give it a review, (although I hate the idea of it being swamped by tourists). Selfish I know, as we are tourists. This is an exceptional ryokan, it's elegant and upscale, but down to earth and gracious at the same time, which quite a... More 

Was this review helpful? Yes 2
N_sumiyosiya, front desk at Sumiyosiya, responded to this review

We do really thank you for your third stay at our ryokan. We always wonder our guest are comfortable during their stay, is there anything we should do more, etc. Your writing of tripadvisor is really helpful for us. We hope your stay will be more comfortable next time. This year, we will plan to improve our building, not big... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 14, 2014

Admittedly this was our first ryokan experience, but our gracious hosts at Sumiyosiya did everything they could to make it a wonderful one. Standing out as the most memorable highlights include the friendly and helpful staff, the excellent food and the ryokan's own onsen (in particular the outdoor one). Sumiyosiya was a perfect base from which to explore this charming... More 

Was this review helpful? Yes
N_sumiyosiya, front desk at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing of tripadvisor. Our ryokan is typical Japanese style and we hope our guest enjoy experience of Japanese Omotenasi and village life here. All of us really happy you and your friend enjoy your stay, Our Onsen and dinner and food. we hope to see you again. お褒めのお言葉をいただき、本当にありがとうございました。皆さまのまたのお越しを、一同心よりお待ち申し上げます。 More 

Canberra, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

I stayed at this traditional upscale Ryokan with a friend in Feb 2014 and it exceeded our expectations. The owners were lovely and unceasingly helpful, the degustation dinner was amazing as well as being great value, and the outdoor Onsen was a delight, especially when it was snowing. The Ryoken is positioned perfectly between the moving walk-way and the restaurants... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
N_sumiyosiya, front desk at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing of trip adviser. We always trys to do how our guest stay comfortably. So, we do really thank you to let us know about our situation. we are really proud of our dinner and Onsen. The quality of Onsen is good and effected for body. Next time, we will... More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2014

My wife and I, who are from Sydney, stayed at this wonderful Ryoken for 7 nights in January 2014. We would highly recommend it. It is easy to get to from Sydney - we flew overnight to Narita, and were having lunch in Nozawa Onsen the next day, having been picked up from the bus stop by the hotel. The... More 

Was this review helpful? Yes 2
N_sumiyosiya, 若女将 at Sumiyosiya, responded to this review

Thank you very much for your writing of trip adviser. I wish that our guest feel comfortable and enjoyable during stay with us. I and all of my staff think that there is anything we should have done for our guest. After dinner,most of our guest said to us, "It was excellent dinner. very enjoyable". I would be happy to... More 

sydney australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2014

We stayed as a family for 4 nights at this ryokan for a ski holiday. The ryokan is located very close to the moving footway or Yu-Road which is the quickest and easiest way to get to the snowfield. The interiors of the ryokan are traditionally Japanese, decorated with a great collection of Japanese ski art and ornaments. Bedding is... More 

Was this review helpful? Yes 3
N_sumiyosiya, 若女将 at Sumiyosiya, responded to this review
Google Translation

この度はご宿泊を頂きして、誠にありがとうございます。また、ご投稿頂き重ねて御礼申し上げます。ご滞在中の私たちのサービスや... More 

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Dining (7)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (3)
Viewed
Other (25)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question