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Sumiyosiya

Travelers' Choice award winner
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8713 Toyosato, Shimotakai-gun, Nozawaonsen-mura 389-2502 , Nagano Prefecture
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¥500 off room rate
Best prices for: 1 room 1 guest
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Sumiyosiya
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42 Reviews from our TripAdvisor Community

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Traveler rating
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (19)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
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Blue Mountains, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Sumiyosiya in early April for 5 nights and had a wonderful experience. Hiro answered all our questions and the staff were very helpful. This Ryokan has a hot spring inside the hotel. We used it everyday although if you have never been in a hot spring before, I would recommend running the cold water before you get... More 

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 26, 2015

Not only our family enjoyed the quaint ryokan with a beautiful view of the mountain and village from our room 'wakana', I was really impressed by the staff there especially the front desk going the extra mile to make our trip in Japan very convenient. I left my passport in the room on the day we left for Kanazawa. I... More 

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2 reviews
5 of 5 stars Reviewed April 15, 2015

Our party of 6 (40 yr+ males) stayed in 2 rooms for a 4 day skiing holiday in early March 2105. We all loved every aspect of our stay - accommodation, the traditional Japanese feast for breakfast and the immersion into a traditional and classy ryokan. Front of house staff were friendly, attentive and entertaining. Please don't come here to... More 

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Singapore
Top Contributor
102 reviews 102 reviews
60 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed April 3, 2015

Staff are excellent, and they make the effort to run you through everything! It's a old hotel but very well maintained! We regret not having dinner included. I can only imagine the standard is very high! The best part is the drying service, you leave your wet ski clothes in the basket in the evening, and you get them back... More 

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2 reviews
5 of 5 stars Reviewed March 25, 2015

We booked here because of the fantastic reviews and it's proximity to the ski field. We were not disappointed - Hiro was amazing, he gave us excellent tips on where to eat and ski. We really enjoyed our stay here, the rooms were clean and snug. We stayed in a traditional room and were comfortable on the futons. We had... More 

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Sydney, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 23, 2015

We stayed here a week with our 2 children, ages 10 and 8yrs and would recommend it. Sumiyosiya is a very traditional Japanese cultural experience as well as handy for the ski slope and village restaurants. The staff were warm and helpful, nothing was too much trouble. We loved putting on our yukatas (casual kimonos provided for the stay) and... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 23, 2015

As a family of 2 adults 3 kids ( 2 x 14yo and 1 x10) we stayed here in January for 7 nights and could not have been happier. Every aspect of our stay went far beyond our expectations. We felt like VIP guests the entire time. I am nearly lost for words at how wonderful our stay here was-... More 

Was this review helpful? Yes 4
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 21, 2014

Stayed for 4 nights at Sumiyosiya with my partner and 4 children, and we had a blast of a time! The staff was friendly and warm, and made our stay so enjoyable. Hiroyasu-san was very friendly, and spoke good English and could help us with directions and guidance to the town. The rooms were nice, big and very clean and... More 

Was this review helpful? Yes 6
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 7, 2014

Stayed for 3 nights combining sightseeing and a bit of skiing. Our visit wasn't planned so the staff were brilliant at organising ski instructors and picking us up off the bus. The private onsen in the hotel is lovely and often you will be the only person in there. Food in my view was up there with some of the... More 

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N_sumiyosiya, フロント at Sumiyosiya, responded to this review

Thank you very much for your stay with us and writing your comment at TripAdvisor. We are really happy to hear that you enjoyed your stay with us and Nozawaonsen. Our onsen is coming from our ground and not used circulation system. That means fresh hot spring always pours in bath tub. We are very proud of it. Our chef tries to cook... More 

Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
28 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed March 17, 2014

Having finished our third stay at this Ryokan in four years, I thought it time to give it a review, (although I hate the idea of it being swamped by tourists). Selfish I know, as we are tourists. This is an exceptional ryokan, it's elegant and upscale, but down to earth and gracious at the same time, which quite a... More 

Was this review helpful? Yes 2
N_sumiyosiya, front desk at Sumiyosiya, responded to this review

We do really thank you for your third stay at our ryokan. We always wonder our guest are comfortable during their stay, is there anything we should do more, etc. Your writing of tripadvisor is really helpful for us. We hope your stay will be more comfortable next time. This year, we will plan to improve our building, not big... More 

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