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Hotel Green Plaza Hakuba

12860-1 Chikuni Otsu, Kitaazumi-gun, Otari-mura 399-9422, Nagano Prefecture
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Hotel Green Plaza Hakuba
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Hotel Green Plaza Hakuba
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160 Reviews from our TripAdvisor Community

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Traveler rating
    42
    74
    41
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96
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Portuguese first
  • Any
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Singapore
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was on a group tour and stayed at this hotel for a night. The exterior of the hotel was very quaint, resembling a European building. The staff offered 10% discount for purchasing items at the souvenir store. The room I had came with beds and tatami so you can choose to sleep on either depending on personal preference. No... More 

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birmingham UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 28, 2015

We have been in Japan for 8 days and experienced some magical hospitality in Tokyo, Kyoto and Hakone. The bar had been set. We arrived at The Green Plaza hotel after only booking it the day prior. We were recommended it by the concierge at our previous hotel. She had never been but was impressed with the website. We agreed... More 

Was this review helpful? Yes 1
Sydney Australia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 27, 2015

Our first impression when we arrived at 12pm on a Sunday in winter was chaos. Noisy, overcrowded and inefficient. A strict 10am check-out and 3pm check-in, is not unusual but there was nowhere to wait and nowhere to put luggage unless you paid a locker fee. Adding to the lobby congestion,was a 30 minute restaurant queue to eat at the... More 

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Japan
Level Contributor
96 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed January 2, 2015

One of the most impressive hotels in the world visually, especially in winter. We have been going to Cortina to ski for over a decade, though we often choose to stay elsewhere. The rooms are showing their age now, and we have seen no major renovations. The stay/buffet/ski ticket packs can be a good deal, but it really depends on... More 

Was this review helpful? Yes 1
Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 12, 2014

We discovered that the hotel often leaves rooms dirty for an entire day if there is no immediate booking afterwards, it also means that they don't check the room for you and any lost items will not be found until 24 hours later. The hotel said they would send the laptop charger that I needed for my work, but then... More 

Was this review helpful? Yes 5
Singapore, Singapore
Level Contributor
155 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed April 7, 2014

We booked the duplex rooms. The layout of the room was not conducive. Entrance is from the upper floor. There is a tatami room and no bathroom. The lower floor has 2 beds and a sofa bed. Toilet and cupboards are downstairs. So it was a little inconvenient to lug the bags up and down a steep staircase. Would have... More 

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Helsinki
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 11, 2014

I stayed in the hotel for a week with a friend. The main reasons to select Green Plaza Hotel were the ski in ski out property and good possibility to find powder snow in the forests. And with respect to these reasons the selection was correct. The hotel is a huge complex with restaurants, shops, karaoke pub, onsen, etc. The... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 5, 2014 via mobile

This is a very nice exterior looking hotel. The service is ok too, nice staff. The room was spacious; I had the same size room as my friends with 2+ ppl inside. I had an extra bed in the room? We all had manual back scratcher and a neck massager in our rooms as well as TV, hair dryer n... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 4, 2014

We chose this hotel as our parents came with us. They don't do skiing, but enjoyed onsen public bath. We had three rooms in total and one of them was mezzanine, which was a bit funny design. The entrance was on top and people have to go downstairs to access the twin bed room. My mother in law couldn't walk... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 26, 2014

This hotel is in a great position to take advantage of the fantastic snow - just outside the front door. However we found it a bit large and impersonal. Our initial impression was not good as when arriving early we had to go to the busy ski area and pay for our luggage to be stored a the delivery area... More 

Was this review helpful? Yes 2
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