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Sierra Resort Hotel Hakuba

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Mizubasho Onsen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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1 room 1 adult
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Sierra Resort Hotel Hakuba
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295 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Being fairly well travelled I can usually pick faults in most places I stay. However this place was amazing for the 5 days we were there. Small things that constantly surprised and delighted. From the warm reception, to the complimentary hot snacks after skiing, to the mulled win, complementary win in the lounge and sweets for Children. The Onsen in... More 

Helpful?
Thank Birdstrike007
Melbourne, Australia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a team of 20 here for business meeting and skiing and it was such a brilliant place to stay. Rooms are large but the furniture isn't that impressive however common area is amazing, especially view room. There is free Japanese snack at the front and free drinks including wine in reception area. Also there is a locker outside... More 

Helpful?
Thank Ali E
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you very much for your positive review! We are glad to know that your team had a great time in our resort. We are looking forward to your next stay with us. Best regards, Michelle Ramos Sierra resort Hakuba More 

Hong Kong, China
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful. Staff could not be more accommodating and helpful. Food was lovely. Complementary snacks and drinks flow all day and night. Perfect location for skiing. Rooms warm and cozy. So good we are returning this year for more. Highly recommend.

Helpful?
Thank Return2bass
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for staying with us. We can't wait to see you again in Sierra! Best regards, Michelle Ramos Sierra resort Hakuba More 

Melbourne, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Well what can I say upon arrival this place and the friendliest staff blew us away! The staff are extremely helpful and friendly! The resort and everything it offers far surpasses anywhere we have stayed as a family! The location is absolutely beautiful we arrived just in time for a reasonable snow dump for skiing. All I can say is... More 

Helpful?
Thank jackhoo
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you very much for your positive review! We are pleased to serve you. We hope you had a wonderful holiday in our resort. We will be waiting for your next visit to Hakuba! Best regards, Michelle Ramos Sierra resort Hakuba More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

The resort is absolutely beautiful and has been designed to be able to take in the scenery. There are multiple viewing areas inside, where complimentary wine, tea, coffee and juice are provided. In the afternoon there is also complimentary green curry, rice, miso soup etc at the front of the resort which is great to have after arriving home from... More 

Helpful?
Thank Alisha L
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for taking your time to review our resort. We are glad to know that you had a great time in our resort. Looking forward to seeing you again. Best regards, Michelle Ramos Sierra resort Hakuba More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Everywhere you look, there's giveaways. Wine in the evening, soups and local fare all day out the front, lollies, chocolates, popcorn, I even found cold coffee flavoured milk in the onsen (which is also free and great too. Wifi was excellent and as I only had a short stay they organised personal free pickups and drop offs to maximise my... More 

Helpful?
Thank A TripAdvisor Member
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for visiting us! We hope you enjoyed our surprises! We are looking forward to seeing you again. Best regards, Michelle Ramos Sierra resort Hakuba More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This resort is just amazing. The facility was beautiful and the rooms enormous with views onto the forest. The spa baths in our rooms were great and some of us used the onsite onsens also. The public lounge areas were so restful with enormous windows. The breakfast had an extensive range of food to suit everybody. We ate at the... More 

Helpful?
Thank Jan W
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for taking your time to review our resort. We are happy to know that you enjoyed dining in our Japanese restaurant. We hope to see you again! Best regards, Michelle Ramos Sierra resort Hakuba More 

GoldCoast Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I recently stayed 4 nights at Sierra and we loved our time spent there and around the town of Hakuba. The snow was knee deep, a wonderful experience for my children who were seeing snow for the first time! The setting of this hotel and the hospitality of its staff made it all even more enjoyable. I... More 

Helpful?
Thank KarineAM
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for the visit in our resort. We are happy to know that your family enjoyed the snow in Hakuba! We are looking forward to seeing you again. Best regards, Michelle Ramos Sierra resort Hakuba More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have been lucky enough to have skied in many, many resorts all over the world and have stayed in all forms of accommodation at every level but, from the minute we walked through the front doors to the end of our 'oh too short' 10 days in this fabulous hotel, we found the service, facilities, cleanliness and overall feel... More 

Helpful?
Thank Mark R
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for your positive review! We hope you love our little surprises. Just let us know when you are coming again. Best regards, Michelle Ramos Sierra resort Hakuba More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Sierra Resort has got to be one of the nicest places I have ever stayed. Currently sitting in the comfortable lounge with a glass of wine watching snow flakes drift by. It doesn't get much better than this apart from the incredible onsen, friendly and extremely helpful staff and very practical and cosy rooms. Highly recommended.

Helpful?
Thank Milo145
SierraWork, Front Desk Officer at Sierra Resort Hotel Hakuba, responded to this review

Dear guest, Thank you for your time! It's good to know that you had a great time in our resort. We hope you come again. Best regards, Michelle Ramos Sierra resort Hakuba More 

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