We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Hakuba-mura hotels

Sierra Resort Hotel Hakuba

4.0 of 5 Onsen Hotel   |   Ochikura Kogen, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
Hotel amenities
Save Saved
You added Sierra Resort Hotel Hakuba to your Saves list
Sierra Resort Hotel Hakuba
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #2 of 61 hotels in Hakuba-mura
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
lin han H
  • Overview
  • Reviews (118)
  • Photos (137)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (12)
  • More
Write a Review

118 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stay one night in this cozy resort.Its nature environment is attractive and makes me feel relax.Good service and delicious French cuisines.Don't miss the hot spring and free local food(curry rice,miso soup,ice cream,drinks..)in the lobby! Definitely the best hotel in my trip this time~

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2014

If you like nature, this is the place for you. Beautifully landscaped grounds with a beautiful deck to relax and soak in so much natural beauty. So many songbirds, beautiful flowers and trees. Japan is known for its service and hospitality; however, this hotel goes far beyond anything I have found in other hotels in Japan. As a hotel guest,... More

Was this review helpful? Yes 2
Nagoya, Japan
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 27, 2014

Stunning views, wonderful onsen, friendly helpful staff, free snacks, comfortable rooms. The perfect weekend retreat during summer or ski centre for winter. I recently had the wonderful chance to spend 2 nights at the Sierra Resort and I could not have asked for a better experience. The overall feeling of the hotel was "generous". From the time the staff put... More

Was this review helpful? Yes
Nagoya, Japan
1 review
5 of 5 stars Reviewed June 26, 2014

A marvellous location, rare to see so much greenery in Japan. I live in downtown Nagoya so it was wonderful to be in a place surrounded by grass, flowers, trees, ponds with ducklings, frogs etc. The complimentary drinks, snacks and ice lollies were lovely, especially after hiking or coming out of the hot spring bath. The staff were so kind... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 25, 2014 via mobile

Beautiful location and grounds. Excellent service, spacious comfortable rooms, gorgeous view from onsen, and all the little amenities and treats throughout the hotel gave such a serene, peaceful, restful, safe, atmosphere. Looking forward to being back again.

Was this review helpful? Yes
Osaka, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

Incredibly peaceful and relaxing hotel located in the middle of nature with frogs waking you up early however! Great view on snow-capped mountains and from the beautiful onsen facilities. Perfect service and lots of complimentary drinks, sweets, popcorn, miso shiru, green curry and pickles and the gorgeous breakfast. Lots of photos opportunities for flowers, caterpillars, butterflies and the whole environment.... More

Was this review helpful? Yes 1
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stayed here with a group of friends in a junior suite over a long weekend during green season. The hotel grounds are simply beautiful. The frogs croak loudly at night, so you may want to close your window if that kind of noise bothers you. The lobby area is full of complimentary drinks and snacks which I hadn't expected... More

Was this review helpful? Yes
Koshu, Japan
2 reviews
5 of 5 stars Reviewed June 23, 2014

Great weekend getaway. Amazing hotel. Very friendly, helpful staff. Clean rooms. Beautiful gardens . Breakfast buffet was very delicious as was Nagano wine. Nice onsen. Nature's singing an added plus! Can't wait to stay here again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 23, 2014 via mobile

My time at this resort was amazing. I just got back today, but I'm already starting to try to convince my husband to go there for a family holiday. While it's a little out of the way and hard to access things by the station, that's the point. This resort truly allows you to experience serene nature. If you need... More

Was this review helpful? Yes
Nagoya, Japan
1 review
5 of 5 stars Reviewed June 23, 2014

I left my city home worrying whether I'd survive a weekend in the mountains at a remote hotel with no nearby convenience stores. Well, that was completely unnecessary. The staff of Sierra Resort Hotel have thought of everything. Complimentary alpine spring water, fresh apple juice, coffee, tea and wine available in the lounge. Complimentary lunch on the deck outside the... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sierra Resort Hotel Hakuba, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sierra Resort Hotel Hakuba? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sierra Resort Hotel Hakuba

Address: Ochikura Kogen, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sierra Resort Hotel Hakuba 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Tingo, JAPANiCAN, Recruit Holdings Co Ltd (Inbound), Rakuten, BookingOdigeoWL, Hotels.com and Otel so you can book your Sierra Resort Hotel Hakuba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sierra Resort Hakuba Hotel Hakuba-Mura

137 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (92)
Room/suite (9)
Hotel & grounds (20)
Pool/beach area (4)
Dining (13)
Bathroom (2)
View from room (1)
Other (43)

Management photos: Courtesy of the property manager

All management photos (46)
Hotel & grounds (13)
Dining (12)
Room/suite (6)
Business center/function rooms (2)
Bathroom (4)
Pool/beach area (1)
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Hakuba-mura with
any amenities


Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Hakuba-mura #1 Onsen Hotel in Hakuba-mura #1 Family Hotel in Hakuba-mura #5 Romantic Hotel in Hakuba-mura
Hotel Class
Official Description (provided by the hotel)
we have the largest class of rooms & original hot spring in hakuba.and we serve for you perfect pickup & drop off.Best for family: kids for free. Jr.suite have 2bed rooms.Best for lovers: Grand Twin & Double room are 36m2.Double room's bed is kind size(183cm). All rooms have a jet bus and Free wifi. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sierra Resort Hotel Hakuba and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Sierra Resort Hotel Hakuba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer