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Sierra Resort Hotel Hakuba

Travelers' Choice award winner
4.0 of 5
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Mizubasho Onsen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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★Winter Season Available★
Sierra Resort Hotel Hakuba
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A recent review
5 of 5 stars reviewed 2 weeks ago
Atanico
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214 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (52)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (69)
All months
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

自然の中でのんびりと過ごしたい方にお勧めのホテルです。時間の流れがゆったり。山や自然を眺めながらの温泉は快適でした。遊び心がキラリと光るの子どものためのサービスも!施設、スタッフの皆さん共に、細やかな心遣いが感じられるホテルでした。温泉のみの利用(1,000円)も可能だそうです。 I stayed this hotel last week-end with my parents. all of us had a very nice and comfortable time there. we had a fun at the swimming pool out side, their "Onsen" was brilliant! the hotel have little surprises for children, so it would be nice to stay with children.

Was this review helpful? Yes
SierraWork, フロント at Sierra Resort Hotel Hakuba, responded to this review
Google Translation

Atanicoさま、この度はご来館まことにありがとうございます。遊び心をキラリと発見いただき、うれしく思います。またぜひ... More 

Taipei, Taiwan
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 25, 2015

This is my first time staying in a countryside resort in Japan. Initially I didn't expect much especially I knew we had to get up early the next day for our Tateyama trip but now I just wish that we had planned more time staying here during our visit. We stayed on the first floor facing the forest. The view... More 

Was this review helpful? Yes 1
SierraWork, front desk at Sierra Resort Hotel Hakuba, responded to this review

Dear Mr.Vivian C, Thank you for your staying with us! We are happy to you enjoy here, we hope that we can see again;) Sae More 

Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 16, 2015

My husband stayed at the resort towards the end of our honeymoon. It was a perfect fit! The flower gardens were in full bloom with the snow capped mountains in the background! The hotel ground is huge fully equipped with relaxing Japanese baths. Although there are separate baths for males and females, it is worth a dip. The rooms are... More 

Was this review helpful? Yes 1
SierraWork, Front desk at Sierra Resort Hotel Hakuba, responded to this review

Thank you for your staying with us. It was wonderful with the honeymoon! We are looking forward to see you again;) Sae More 

london
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 5, 2015

Have you ever got a tiny Japanese present, where the precision and care of the wrapping is so amazing it makes whatever is inside irrelevant? Well I haven't but I've seen people who have - and been jealous of them. But now I have stayed at Sierra Resort in Hakuba, I need never be jealous again. I have lived inside... More 

Was this review helpful? Yes 3
SierraWork, Front desk at Sierra Resort Hotel Hakuba, responded to this review

Dear Mr.robinandwillows, Thank you for your staying with us! We hope to see you again;) Sae More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

Free shuttle bus to the snow fields and train station. Friendly and helpful staffs. Nothing like coming back to a hot onsen and foot bath after a day out on the slopes. Cannot fault anything about the resort.

Was this review helpful? Yes 2
SierraWork, Front desk at Sierra Resort Hotel Hakuba, responded to this review

Dear Mrs. ku n, Thank you for your staying with us! We are happy you enjoy onsen. We are looking forward to see you,again! Sae More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 10, 2015

Want to write this review to let future travelers to Hakuba know: this hotel is absolutely GREAT. What sets it apart is not just the range of facilities but the staff that is so so very friendly, accommodating and just the best I have seen in recent times. From Mike, who picked us up at the JR Hakuba station and... More 

Was this review helpful? Yes 6
SierraWork, Front desk at Sierra Resort Hotel Hakuba, responded to this review

Dear Mr. Vince R, Thank you for your staying with us and learning the name of our staff!! We hope to see you again;) by new staff, Sae More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Good resort, facility and staff ! Convenient to go to the ski place and restaurants! Wonderful views and totally relaxing atmosphere! Free snacks in the front , you could eat anytime! You may also bring the pet with you because of the pet hotel nearby! Touching service and will love to come again !

Was this review helpful? Yes 1
SierraWork, front desk at Sierra Resort Hotel Hakuba, responded to this review

Dear Mr,Vivian C, Thank you for your staying with us! We are looking forward to see you again. It will be good with your pretty pet;) Sae More 

Brisbane, Australia
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed March 27, 2015

We were greeted at the Happo One bus terminal as our bus pulled up and taken back to the resort in the complimentary hotel shuttle, we were greeted and checked in ASAP, we were shown all the facilities of the resort. After 2pm everyday there is complimentary red and white wine in the wine lounge downstairs, over looking the deck... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed for 10 nights during the (end of the) skiing season in March 2015. We stayed in the 'old wing' of the hotel and it was great - no need of refurb in our eyes! The beds were comfortable, the view was great, it was quiet, everything about the room was good. Very happy with our rooms. The minor... More 

Was this review helpful? Yes 1
Shanghai, China
1 review
5 of 5 stars Reviewed March 3, 2015

We had a great time stayed in the hotel a whole week as winter holiday last Feb. My kids they enjoyed the ski and snowboard sports. The hotel provided reserved hotel shuttle bus send and pick us everyday to the ski school which so convenient for us. My husband enjoyed the hotel facilities, the beautiful view and totally got refresh... More 

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