We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sierra Resort Hotel Hakuba

4.0 of 5 Ochikura Kogen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Sierra Resort Hotel Hakuba
Professional photos View all
Browse nearby
Sierra Resort Hotel Hakuba
Write a Review

143 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Hong Kong
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stay: 6 days during the week before the Xmas week Party: 2 adults + 2 kids (2y and 4y old) First of all let me say that we had a good ski holiday at the Sierra Resort. I should also mention that during the first 5 days of our stay, the Hakuba area received an unprecedented 1.5 meters of snow,... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights at the Sierra Resort Hakuba. Upon arrival at Hakuba station, the resort shuttle was already waiting for us and was extremely pleased. The ride to the resort takes about 10 minutes. The room we were assigned to was large and very comfortable, but it did looked a little dated. What's great about the hotel ... ...the breakfast... More 

Was this review helpful? Yes
Beijing, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

We arrived at the Sierra Resort Hakuba after two trains (Narita Express to Tokyo Station and Shinkansen Asama to Nagano Station = ¥ 10980) and taxi (Nagano Station to Hakuba = ¥ 17290). The trip was about 3.5 hours. We later learned from the hotel that we could have travelled via a local bus (Highland Express) instead of a taxi... More 

Was this review helpful? Yes 3
Tokyo, Japan
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 29, 2014

Stayed a night in mid-September prior to a trip to Karuizawa. Surroundings were absolutely beautiful. We were nicely welcomed by the staff the moment we arrived at the door. The check-in process was rather smooth and the staff escorted us to the room with hotel introductions along the way. The room was equipped with two single beds, typical in Japan.... More 

Was this review helpful? Yes
Osaka, Japan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2014

This resort looks like it could be in Canada or America. It is so beautiful. Flags from different countries welcome you as approach the entrance. Out front is a wooden table and log stools where you can eat complimentary green curry rice, miso soup, and Japanese pickles. I felt at home immediately. The first time I went here was with... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014 via mobile

Stay one night in this cozy resort.Its nature environment is attractive and makes me feel relax.Good service and delicious French cuisines.Don't miss the hot spring and free local food(curry rice,miso soup,ice cream,drinks..)in the lobby! Definitely the best hotel in my trip this time~

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2014

If you like nature, this is the place for you. Beautifully landscaped grounds with a beautiful deck to relax and soak in so much natural beauty. So many songbirds, beautiful flowers and trees. Japan is known for its service and hospitality; however, this hotel goes far beyond anything I have found in other hotels in Japan. As a hotel guest,... More 

Was this review helpful? Yes 2
Nagoya, Japan
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 27, 2014

Stunning views, wonderful onsen, friendly helpful staff, free snacks, comfortable rooms. The perfect weekend retreat during summer or ski centre for winter. I recently had the wonderful chance to spend 2 nights at the Sierra Resort and I could not have asked for a better experience. The overall feeling of the hotel was "generous". From the time the staff put... More 

Was this review helpful? Yes
Nagoya, Japan
1 review
5 of 5 stars Reviewed June 26, 2014

A marvellous location, rare to see so much greenery in Japan. I live in downtown Nagoya so it was wonderful to be in a place surrounded by grass, flowers, trees, ponds with ducklings, frogs etc. The complimentary drinks, snacks and ice lollies were lovely, especially after hiking or coming out of the hot spring bath. The staff were so kind... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 25, 2014 via mobile

Beautiful location and grounds. Excellent service, spacious comfortable rooms, gorgeous view from onsen, and all the little amenities and treats throughout the hotel gave such a serene, peaceful, restful, safe, atmosphere. Looking forward to being back again.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sierra Resort Hotel Hakuba? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sierra Resort Hotel Hakuba

Address: Ochikura Kogen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sierra Resort Hotel Hakuba 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Despegar.com, Hotels.com, TripOnline SA, Odigeo, JAPANiCAN, Recruit Holdings Co Ltd (Inbound), Rakuten and Tingo so you can book your Sierra Resort Hotel Hakuba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sierra Resort Hakuba Hotel Hakuba-Mura
Hotel Style:
#1 Spa Hotel in Hakuba-mura
#1 Onsen Hotel in Hakuba-mura
#1 Family Hotel in Hakuba-mura
#2 Luxury Hotel in Hakuba-mura
#5 Romantic Hotel in Hakuba-mura

165 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (120)
Hotel & grounds (43)
Room/suite (9)
Dining (18)
Pool/beach area (7)
Bathroom (4)
View from room (4)
Other (35)

Management photos: Courtesy of the property manager

All management photos (46)
Hotel & grounds (13)
Dining (12)
Room/suite (6)
Business center/function rooms (2)
Bathroom (4)
Pool/beach area (1)
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay