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Sierra Resort Hotel Hakuba

4.0 of 5 Ochikura Kogen, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
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Certificate of Excellence 2014
Sierra Resort Hotel Hakuba
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Sierra Resort Hotel Hakuba
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138 reviews from our community

Traveler rating
    96
    28
    8
    4
    2
See reviews for
45
49
1
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
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    (138)
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    (38)
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    (38)
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Beijing, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

We arrived at the Sierra Resort Hakuba after two trains (Narita Express to Tokyo Station and Shinkansen Asama to Nagano Station = ¥ 10980) and taxi (Nagano Station to Hakuba = ¥ 17290). The trip was about 3.5 hours. We later learned from the hotel that we could have travelled via a local bus (Highland Express) instead of a taxi... More

Was this review helpful? Yes 3
Tokyo, Japan
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 29, 2014

Stayed a night in mid-September prior to a trip to Karuizawa. Surroundings were absolutely beautiful. We were nicely welcomed by the staff the moment we arrived at the door. The check-in process was rather smooth and the staff escorted us to the room with hotel introductions along the way. The room was equipped with two single beds, typical in Japan.... More

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Osaka, Japan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2014

This resort looks like it could be in Canada or America. It is so beautiful. Flags from different countries welcome you as approach the entrance. Out front is a wooden table and log stools where you can eat complimentary green curry rice, miso soup, and Japanese pickles. I felt at home immediately. The first time I went here was with... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014 via mobile

Stay one night in this cozy resort.Its nature environment is attractive and makes me feel relax.Good service and delicious French cuisines.Don't miss the hot spring and free local food(curry rice,miso soup,ice cream,drinks..)in the lobby! Definitely the best hotel in my trip this time~

Was this review helpful? Yes 2
USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2014

If you like nature, this is the place for you. Beautifully landscaped grounds with a beautiful deck to relax and soak in so much natural beauty. So many songbirds, beautiful flowers and trees. Japan is known for its service and hospitality; however, this hotel goes far beyond anything I have found in other hotels in Japan. As a hotel guest,... More

Was this review helpful? Yes 2
Nagoya, Japan
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 27, 2014

Stunning views, wonderful onsen, friendly helpful staff, free snacks, comfortable rooms. The perfect weekend retreat during summer or ski centre for winter. I recently had the wonderful chance to spend 2 nights at the Sierra Resort and I could not have asked for a better experience. The overall feeling of the hotel was "generous". From the time the staff put... More

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Nagoya, Japan
1 review
5 of 5 stars Reviewed June 26, 2014

A marvellous location, rare to see so much greenery in Japan. I live in downtown Nagoya so it was wonderful to be in a place surrounded by grass, flowers, trees, ponds with ducklings, frogs etc. The complimentary drinks, snacks and ice lollies were lovely, especially after hiking or coming out of the hot spring bath. The staff were so kind... More

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Ibaraki-shi
1 review
5 of 5 stars Reviewed June 25, 2014 via mobile

Beautiful location and grounds. Excellent service, spacious comfortable rooms, gorgeous view from onsen, and all the little amenities and treats throughout the hotel gave such a serene, peaceful, restful, safe, atmosphere. Looking forward to being back again.

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Osaka, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

Incredibly peaceful and relaxing hotel located in the middle of nature with frogs waking you up early however! Great view on snow-capped mountains and from the beautiful onsen facilities. Perfect service and lots of complimentary drinks, sweets, popcorn, miso shiru, green curry and pickles and the gorgeous breakfast. Lots of photos opportunities for flowers, caterpillars, butterflies and the whole environment.... More

Was this review helpful? Yes 2
Nagoya
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stayed here with a group of friends in a junior suite over a long weekend during green season. The hotel grounds are simply beautiful. The frogs croak loudly at night, so you may want to close your window if that kind of noise bothers you. The lobby area is full of complimentary drinks and snacks which I hadn't expected... More

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Additional Information about Sierra Resort Hotel Hakuba

Address: Ochikura Kogen, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sierra Resort Hotel Hakuba 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Sierra Resort Hakuba Hotel Hakuba-Mura

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