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Hakuba Tokyu Hotel

Certificate of Excellence
3.5 of 5
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4688 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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1 room 1 guest
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150 Reviews from our TripAdvisor Community

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Traveler rating
    81
    50
    16
    2
    1
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61
54
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (37)
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Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 29, 2015

For 10 days of skiing this hotel gives you that extra comfort you need after 8 hours of ripping up the slopes. Whilst pillows and mattresses are too hard, it is the norm in Japan. Well maintained hotel with excellent service. The breakfast buffet was excellent and made you want to stay longer for breakfast than we had time for.... More 

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Sydney, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed here in March 2015 The hotel is quality, clean, obviously well managed. The room was nice and definitely the largest room I have had in Japan, the bathroom was also nice and big and clean, our bed was made of two small beds pushed together, definitely not a honeymoon suite. Breakfast was good but doesn't start until 0700,... More 

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Gold Coast, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

`We stayed here for a week in late December 2014 over Christmas for a snowboarding trip. We were VERY impressed by the service, quality of the rooms (if a little small) and food. The location is close to everything and the buses take you anywhere outside of walking distance, including transfers to any resort in Hakuba each day. Lots of... More 

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San Diego
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 25, 2015

The rooms are basic, but pretty nice for Japan standards. Really, the only thing that woulda made this better is if it had been directly connected to the ski slope. Loved the complimentary breakfast and the Onsen was so nice after skiing all day.

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 17, 2015

This hotel was exactly what we wanted in a hotel at the snow. Great spacious rooms & bathrooms with a balcony- actually had a view! Service was great and the shuttle bus to and from the slopes was so helpful. The only down side is that you have to walk a little to restaurants (only about 10minute walk). French restaurant... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 15, 2015

Stayed at the Hakuba Tokyu for 7 nights in March and had a wonderful time. Rooms are decent sized with a balcony and provide everything you need. Staff are very polite and helpful and our included daily buffet breakfast had a nice variety. Only downfalls we had was the beds were on the hard side but we heard that was... More 

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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

We have just come back from Japan and spent 10 nights at the Hakuba Tokyu Hotel, we couldn't have asked for a nicer place to stay. Our room was a good size and had everything you needed, it was very clean (like the whole hotel) the only thing is the mattress and pillows are firm. After the first night we... More 

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Boston, Massachusetts
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 11, 2015

We stayed at the hotel for a weekend of skiing. The location of the hotel next to several different slopes was perfect for our trip. You could rent skis and basic equipment through the hotel, or you could walk a few minutes up the street to rent equipment from a store with more options. The hotel had a GREAT free... More 

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Aussie
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 6, 2015

We stayed here for 6 nights in February as part of a Ski Japan deal. It was everything we could have asked for and after reading some of the negative reviews I can only picture the people writing them. It would be the people who I saw at breakfast who refuse to try to speak any Japanese and only eat... More 

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Melbourne, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 3, 2015

When we looked at booking in Hakuba, our only prerequisite was an onsen onsite. The onsen was lovely and beautifully clean with a pleasant outlook to the snow filled garden. Sadly, they do not open the outdoor onsen in winter because of falling snow from the hotel's roof. This was disappointing and something we would have liked to have known... More 

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