We stayed here for 14 days for our honeymoon while snowboarding in Hakuba and it was absolutely fantastic! The rooms were big and the view was just beautiful. We stayed in room 321 with mountain views. (we recommend paying a bit more for mountain view rooms because it's so much prettier than the car park view on the other side)... More

We have stayed 5 nights for ski from Hong Kong. Hakuba Tokyo Hotel is beautiful and very nice hotel with their high quality of service, very tasty and comfortable atmosphere, and also convenient place for ski. I was with three children, but it was very easy access to ski station by shuttle bus, only 5 minutes. The restaurant is also... More

Spent 6 nights at this hotel in Hakuba doing the ski thing which was great. Pros - Friendly & helpful staff, Onsen small but comfortable & refreshing, good location for access to skiing, restaurants & common areas good. Cons - Room a bit dated, beds & pillows the worst we had in Japan = not one good nights sleep in... More

It's a comfortable hotel. I stayed there for a week. The view is nice and different in the day time and at night. Although I don't like the green colour of the wall painting, the room is comfortable and quiet. The only pity is the outdoor spa/onsen which will be closed if there's snow on the roof. The outdoor onsen... More

Hakuba Tokyu Hotel Stayed here for 3 nights in Feb 2012, rated 5 star, ski resort hotel in Wadano area of Hakuba. Decor has an alpine lodge feel, rooms are spacious with separate toilet. A bit dated but clean and well heated. They have "Tempur" pillows which according to the blurb, uses material originally designed by NASA to distribute body... More

Its a standard Japanese style hotel so expect generally only twin rooms, small pillows, usually nearly clueless staff though tried to be helpful, etc. Unexpected side is most staff speak some english including hotel bus driver whom picked us at the Happo bus station, well equipped ski gear, lockers etc but supplied gear is generally a bit on the tired... More

We stayed at the hotel for one week at the end of Jan. We chose it because it appeared to have the most facilities and because it had an Onsen. We arrived in Hakuba by bus form Nagano. The information center staff called the hotel for us and they came straight down to collect us. The hotel looks impressive from... More

Stayed at Hakuba Tokyu Hotel some time ago now, but I thought it deserved the review I am about to give it. Every effort was made to make our stay as comfortable as possible. From arrival to departure we were shown every courtesy, helped with every query, offered options even when not sought. The indoor/outdoor onsen was certainly an experience... More

We stayed in this hotel with 2 kids, age 6 and 7 years old, traveling on our own. I was surprised to see westerners working in the hotel, so there was no problem communicating with the hotel staff, even though we do not speak any Japanese. The hotel is not luxurious but clean and comfortable. We paid more for a... More