We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Hakuba-mura hotels

Hakuba Tokyu Hotel

3.5 of 5 Hotel   |   4688 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
Hotel website
Hotel amenities
Save Saved
You added Hakuba Tokyu Hotel to your Saves list
Hakuba Tokyu Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #10 of 61 hotels in Hakuba-mura
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
falconfling1 Austin, Texas
  • Overview
  • Reviews (110)
  • Photos (73)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

110 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Austin, Texas
Top Contributor
172 reviews 172 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 4 weeks ago

And if you scan my reviews, I'm somewhat of a stickler on quality. I have rated this higher than my five star Tokyo hotel.....their five star...I gave them less. The breakfast was as extensive as I've ever seen. Beautiful country, absolutely top notch staff, and dining. I would go here again in an instant. Tip: Do check into the kind... More

Was this review helpful? Yes 1
Innisfail, Australia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

We thoroughly enjoyed staying at the Tokyu. The staff were amazing and the facilities are excellent. The onsens have an indoor and outdoor which is fabulous although if it's snowing heavily they close the outdoor one unfortunately. They provide beautiful toiletries/lotions in your own bathroom as well as in the onsen. Buses for the ski resorts come regularly to the... More

Was this review helpful? Yes 1
Beechworth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Deep Powder Tours in Sydney made this recommendation. We were thrilled with the old lodge style in a modern building. The whole experience was perfect but some of the key points were. The restaurants in the hotel and around in the near by streets were wonderful. Breakfast was a treat with lots of buffet style food and great omelettes. The... More

Was this review helpful? Yes
Jackson, Wyoming
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2014

We sent two weeks at the Tokyu whilst skiing in Hakuba. The hotel met every requirement we had. The breakfast buffet was extensive and of very good quality. We ate in both the Japanese and French restaurants (not very French to be honest) and the food was very good indeed. The ever available staff were keen to please, helping with... More

Was this review helpful? Yes 3
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 3, 2014

We spent a very comfortable and enjoyable week at this hotel in Jan 2014. Our room was set up for 2 adults and 1 child and we had plenty of space available. The only slight issue was that the beds are quite hard and take some getting used to. Our room overlooked the back of the property (facing the gardens... More

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 26, 2013

Our room was spacious and clean, but bet was too hard for me. Hot spring (ONSEN in Japanese) is so nice both inside and outside. As dinner is expensive for us, we chose "lounge" instead of Japanese/Western restaurant. Lounge drink and food were reasonable and delicious, so we are very satisfied. Another advantage of this stay was 5,150 JPY per... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 23, 2013

A week at the Tokyu for skiing was bliss. Clean quiet comfortable rooms, wonderful onsen and generous buffet breakfast was just the beginning. You can rent your ski equipment fromt he shop in the hotel at very reasonable rates. Downtown Hakuba is a short walk, though it's uphill on the way home. Helps to burn up all those calories you've... More

Was this review helpful? Yes 4
Doha, Qatar
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 23, 2013 via mobile

Lovely atmosphere, very friendly staff, well appointed rooms and a good breakfast buffet. We tried the restaurant,, which was ok, but actually preferred the food in the cosy lounge by the fire. The staff 'went the extra mile' to make drinks for us that were not on the menu. ski-rental in the hotel is super-convenient. I would definitely recommend this... More

Was this review helpful? Yes 3
Gold Coast, Queensland, Australia
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2013

Everything was perfect . Walk in to hot chocolate on arrival. At first the beds were at bit hard but we pushed them together and put the extra doona from the wardrobe between the two and slept on that and it was perfect. They even made our bed like that for us. Plus after a day of skiing I could... More

Was this review helpful? Yes 1
Beijing, China
Top Contributor
69 reviews 69 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 16, 2013

Very nice hotel. Nice enough rooms. Beds a little too hard for me. Tiny bathroom, a bit outdated. Staff were very nice, helpful. Many foreign staff on hand for English speakers and other languages. On site onsen a little small but very clean. One bath inside one out that was closed for 3 out of 5 days. Don't recommend getting... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hakuba Tokyu Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hakuba Tokyu Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hakuba Tokyu Hotel

Address: 4688 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Phone Number:
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hakuba Tokyu Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Recruit Holdings Co Ltd (Inbound), Rakuten, BookingOdigeoWL, JAPANiCAN and Venere so you can book your Hakuba Tokyu Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hakuba Tokyu Mura

73 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (72)
Room/suite (8)
View from room (3)
Dining (7)
Hotel & grounds (19)
Business center/function rooms (1)
Bathroom (3)
Pool/beach area (1)
Other (30)

Management photos: Courtesy of the property manager

All management photos (2)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Hakuba-mura with
any amenities


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out
Hotel Style
#5 Ski-In / Ski-Out Hotel in Hakuba-mura #6 Romantic Hotel in Hakuba-mura #11 Family Hotel in Hakuba-mura
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Hakuba Tokyu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer