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Snowlines Lodge Hakuba

Certificate of Excellence
3020-1064 Hokujyo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Snowlines Lodge Hakuba
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75 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

This lodge blew us away! It literally felt like a home away from home. Welcomed by friendly staff warm fire and relaxed atmosphere, which was lovely after a blizzarding day on the slopes. We stayed in the family room which was immaculate. The beds were very comfortable. The room had its own newly built bathroom with heated amenities. The Staff... More 

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed February 26, 2015

Snowline Lodge is a great place to stay and Hakuba is a great place to ski. The rooms at Snowline Lodge are well accommodated and there is plenty of lounge and leisure areas to relax in front of a fire places. The staff are great and friendly. The owners Stephen and Saratha are very friendly and helpful. Snowline Lodge is... More 

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Adelaide, Australia
1 review
5 of 5 stars Reviewed February 18, 2015

Steve and Sarasa were very accomadating and were extremely helpful in all regards. The bar staff were also fantastic. The breakfast was great. The location was really central and close to the shuttle bus pick up points. One highlight of the stay was Sarasa's hotpot dinner. We stayed in the ensuite room which was a good size with a large... More 

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Our family (2 adults and 2 Children) stayed at the Snowlines Lodge in January 2015. Our hosts, Steven and Sarasa certainly went the extra mile during our stay. One arrival (new years day), Steven drove us around Hakuba to find a restaurant open for lunch as he was concerned many places might be closed. We had the family room which... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

I've stayed in Snowlines in January 2015 for 10 nights. What a wonderful place. Steven and Sarasa are such great hosts and go out of their way to make you comfortable. An added bonus is that Steven makes great coffee. Great location with bus services to all resorts and the rooms are comfortable and clean with wifi access all around.... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 26, 2015

Our helpful and friendly hosts Steven and Sarasa have really put their heart and soul into their lodge and it shows in the attention to detail and their warm and obliging service. Our room was large, nicely decorated, and had a private newly renovated ensuite bathroom. Great bar, spacious areas for relaxing, good sized breakfast room with a fire, and... More 

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 23, 2015

My husband and son joined another 24 other Aussies at Snowlines. We arrived at staggered times with 6 of us arriving at 2:00am - something Stephen was used to with the Aussie onslaught from Jetstar flights. Our rooms were warm and comfortable. Breakfast is continental and available from 7:00am allowing for staggered sessions depending on which ski resort we were... More 

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1 review
5 of 5 stars Reviewed January 5, 2015

Awesome place to stay. Loved my time in hakuba. Recommend this place highly. The staff are really helpful and place is well located on the bus routes. A great place to unwind after a solid days skiing.

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Hong Kong Region, China
1 review
5 of 5 stars Reviewed December 31, 2014

My family has just spent the X'mas holidays in Hakuba and stayed in the lodge for almost a week. We had a long weary journey traveling to arrive at the lodge pretty late at night but Stephen, Sarasa and their staff were there greeting us with a warm welcome, and nice hot dinner were already ready to serve. We had... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed December 24, 2014

Hakuba is the place to go for great snow and this is the top place to stay. I've had the pleasure of staying at Snowlines Lodge a couple of times now in past seasons and look forward to staying with Steve and Sarasa again in the future. It's in a great location with the free bus right outside and ample... More 

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