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Hakuba Springs Hotel

Travelers' Choice award winner
5090 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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1 room 1 guest
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Hakuba Springs Hotel
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112 Reviews from our TripAdvisor Community

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Traveler rating
    79
    27
    6
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    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (44)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (54)
All months
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Family stayed here for 5 nights in January for a ski trip, hotel was in a good location but don't expect a classy hotel, everything is just average, room, TV, bathroom and breakfast. We did love the onsen but wished they were open a bit earlier. Don't count on getting clothes washed in a hurry, the machines take forever to... More 

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Sydney, Australia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

This was our second stay at The Springs hotel with our now 5 and 7 year old boys. The hotel is clean and professionally run with patient, friendly and very helpful staff on the front desk. We stayed in the family room which was just big enough to give the kids a little area to set up lego without getting... More 

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Hong Kong, China
2 reviews
5 of 5 stars Reviewed June 10, 2015

Stayed here in April for spring skiing with family and family friends. Staff: The staff was amazing. They spoke great English and were extremely helpful. Anything you ask, they had the answer or would try to get you an swer. Breakfast: Breakfast was included and quite good, with a mix of Japanese and Western choices. Amenities: There is hot springs... More 

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Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 6, 2015

We had a fabulous stay at the Hakuba Springs Hotel last weekend. The room was well appointed and spacious. We enjoyed the wide range of choice at the breakfast buffet and had several wonderful visits to the onsen baths. You are a short walk to one ski resort and within reach of many others, making this a great location. The... More 

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Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

Awesome place to stay, staff are friendly and really helpful. Willing to go out their way to help. Great spot with easy access to all the mountains. Bus station is close and the area in which it is located is great

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Brisbane, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 30, 2015

We did a mid March family skiing trip to Hakuba. I was worried that the snow might be gone, but there was still plenty for skiing. We stayed at Hakuba Springs for 6 nights and really liked it. The room was spacious, although the bathroom was tiny. It was all very clean and the staff were lovely. They spoke English,... More 

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Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 24, 2015

Springs Hotel was a good choice for the missus and I in terms of location and comfort. Prior to arrival, I was in communications with the Hotel Group staff to clarify details on the location and hotel. The responses I received from "Pete" were helpful and informative. Our twin room had more than enough floor space to spread our ski... More 

Was this review helpful? Yes 2
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 21, 2015

The reason why one will visit Hakuba is to go skiing or snowboarding. Should there be other agendas, that would be to do other tourist stuff like visiting the snow monkey park, Zenko-ji Temple, etc. If this is your purpose for going to Hakuba, this is the perfect hotel for you. This hotel is located walking distance to shops/rental places... More 

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St Ives
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here for 8 nights in early March 2015 for skiing. Front desk staff were incredibly helpful and friendly. Acted as translators for us in making bookings for eating out and other adventures and very obliging, courteous, polite and smiling people who loved to interact with we Aussies. The Onsen, while not an outdoor experience is very conveniently located within... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 14, 2015

We had 9 nights at this hotel. It is centrally located, you can walk to lifts and many restaurants. The staff are incredible - nothing is a problem, they organise everything for you including restaurant reservations, day trips. The rooms are great comfortable beds good sized rooms - rather large for Japan. Bathroom is tiny but Ibsen downstairs has amazing... More 

Was this review helpful? Yes 1
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