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Hakuba Springs Hotel

Travelers' Choice award winner
5090 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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Hakuba Springs Hotel
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Hakuba Springs Hotel
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Hakuba Springs Hotel
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107 reviews from our community

Traveler rating
    77
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
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    (107)
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    (42)
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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We did a mid March family skiing trip to Hakuba. I was worried that the snow might be gone, but there was still plenty for skiing. We stayed at Hakuba Springs for 6 nights and really liked it. The room was spacious, although the bathroom was tiny. It was all very clean and the staff were lovely. They spoke English,... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Springs Hotel was a good choice for the missus and I in terms of location and comfort. Prior to arrival, I was in communications with the Hotel Group staff to clarify details on the location and hotel. The responses I received from "Pete" were helpful and informative. Our twin room had more than enough floor space to spread our ski... More 

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

The reason why one will visit Hakuba is to go skiing or snowboarding. Should there be other agendas, that would be to do other tourist stuff like visiting the snow monkey park, Zenko-ji Temple, etc. If this is your purpose for going to Hakuba, this is the perfect hotel for you. This hotel is located walking distance to shops/rental places... More 

Was this review helpful? Yes 1
St Ives
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 8 nights in early March 2015 for skiing. Front desk staff were incredibly helpful and friendly. Acted as translators for us in making bookings for eating out and other adventures and very obliging, courteous, polite and smiling people who loved to interact with we Aussies. The Onsen, while not an outdoor experience is very conveniently located within... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had 9 nights at this hotel. It is centrally located, you can walk to lifts and many restaurants. The staff are incredible - nothing is a problem, they organise everything for you including restaurant reservations, day trips. The rooms are great comfortable beds good sized rooms - rather large for Japan. Bathroom is tiny but Ibsen downstairs has amazing... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We fly into Narita airport late at night then delayed and finally caught a bus to the Hotel, arrived about 2am and we were met by a very friendly person who stayed up waiting for us. He was very helpful and pleasant. The bedroom was great, very comfortable bed, great breakfast, close to the ski lifts, given free shuttle to... More 

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
61 reviews 61 reviews
14 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Hakuba Springs for 6 nights in February 2015. The hotel is in a very central location, only a 5 minute walk to the bus terminal and approximately 10 minute walk (with all your gear) to the nearest Gondola. Spicy rentals is next door which was very convenient. Upon arrival we made use of the complimentary hotel pickup... More 

Was this review helpful? Yes 2
Alcester, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed for Christmas and New Year with our son and his girlfriend, they came from Perth and we from the Uk. Comfortable hotel in a good location not far from the bus station to allow you to get to the slopes and other resorts. Some buses stopped at the hotel. The breakfasts were great, lots of... More 

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Cairns, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 10, 2015

We seemed to have a suite - although did not book this - so the room was huge and very clean and comfortable, the bathroom was tiny in comparison - hotel is close to most of the village amenities - the staff were extremely friendly and helpful - breakfast was satisfactory - the little bar next door was great -... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed February 8, 2015

Great hotel. Very central, clean and with friendly staff. Close to ski rental and bar next door . Onsen was a wonderful way to end the day. Bathroom was small but room was perfect.. Breakfast was ok. Shuttle bus at front door to some ski runs was very handy.

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