We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Hakuba-mura hotels

Hakuba Springs Hotel

5090 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
Hotel amenities
Save Saved
You added Hakuba Springs Hotel to your Saves list
Hakuba Springs Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #5 of 61 hotels in Hakuba-mura
A recent review
5 of 5 stars reviewed 2 weeks ago
Angus L Hong Kong, China
  • Overview
  • Reviews (90)
  • Photos (39)
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
Write a Review

90 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Hong Kong, China
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

it's a good location for all the buses to ski site. They come with their own hot bath which is really good after the ski everyday! Location wise is centre of the Hakuba, convenient to go around the bars and restaurant at night! only downside I found is the breakfast was a bit boring as they serve same thing every... More

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

My partner and I stayed here last year in March 2013 for 7 nights in the king room and honestly can't fault the service or the room. The room was cosy and warm, only thing I would suggest is ask for more pillows. The staff were extremely helpful, if you had a question they tried their best to answer it... More

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 18, 2014

Stayed here for 7 nights. The design is in 70/80's style when there was a move to cater for "Western Style" accommodation. The room was large and comfortable, but the ensuite was modular and quite small. And there were NO drawers nor hooks nor shelves ANYWHERE!!! The WiFi actually wasn't! But staff were extremely well trained and extremely helpful and... More

Was this review helpful? Yes 2
Maitland, Australia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 17, 2014

Stayed in the Springs for 7 nights whilst skiing. The service provided from the start to the very beginning was wonderful. From collecting us at Hakuba Station, to making restaurant reservations, booking the snow monkeys tour & dropping us at the station at the end of our stay. The staff were fantastic. It is an easy walk to the Information... More

Was this review helpful? Yes 2
Karratha, Australia
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2014 via mobile

We stayed at the Springs for three nights for snowboarding. This hotel has a beautiful charm that is highlighted in the snow. The service we received was excellent and the room was comfortable. The shower had fantastic pressure especially after a full day of boarding. You can walk to the mountain from the hotel which was convenient for us, and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

My husband and I recently had 8 nights in a top floor mountain view room and had an excellent time. The room was very roomy, quiet and very comfortable. There is even an Australian tv channel so us Aussies can keep up with the news from home! The hotel is very centrally located to Happoone and the shuttle buses to... More

Was this review helpful? Yes 1
Newcastle, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014

Hakuba is suffering from a complete lack of infrastructure investment in the past decade. From the lift system to the hotels, nothing has been touched since 1997 it seems. The hotel is basic but comfortable, providing 3/4 star amenities with 6 star service. The quality of the service is second to none, and the English spoken and local knowledge provided... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
5 of 5 stars Reviewed February 24, 2014

We were located on top floor, peaceful and quiet. The staff was 200% helpful they knew the area, they helped us get to where we wanted, Suggested places to eat and go even went out of the way to reserve us seats. The staff had all the answers we needed and help us plan our days.The rooms were just right... More

Was this review helpful? Yes
Wollongong, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

Centrally located, the Hakuba Springs Hotel is just a short walk from Happo-One's Nakiyama lifts as well as the information centre, which has regular shuttle buses to the other Hakuba ski fields. There are also a plethora of bars and restaurants, just a short stroll away. The rooms and beds were comfortable and the LCD was enormous. The Onsen was... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
157 reviews 157 reviews
39 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed February 19, 2014

We had a week in this hotel in February It is well located, a short walk to the Nakiyama slopes or to the information centre where you can catch a free bus to the other nearby slopes. Rooms modern and quite large by Japanese standards. Good bathroom amenities, yukata and slippers supplied for the very nice onsen. Comfortable beds. The... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Hakuba Springs Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hakuba Springs Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hakuba Springs Hotel

Address: 5090 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Rakuten so you can book your Hakuba Springs Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

39 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (23)
Room/suite (7)
Hotel & grounds (4)
View from room (4)
Bathroom (1)
Other (7)

Management photos: Courtesy of the property manager

All management photos (17)
Hotel & grounds (5)
Room/suite (5)
Dining (1)
Bathroom (1)
Other (5)


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style
#3 Romantic Hotel in Hakuba-mura #9 Family Hotel in Hakuba-mura
Official Description (provided by the hotel)
In the heart of Happo village, minutes away from the Happo-one gondola. All western comforts you would expect, and staff who go out of there way to ensure your comfort and enjoyment in Nagano. Beautiful views of the mountains, free internet access, rental shop outside the front door, and delicious dining choices in the hotel and nearby. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer