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All 61 Hakuba-mura hotels

Hakuba Springs Hotel

5090 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
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Hakuba Springs Hotel
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95%
Ranked #4 of 61 hotels in Hakuba-mura
A recent review
3 of 5 stars reviewed 4 weeks ago
tomskis Melbourne
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88 people have reviewed this hotel

Traveler rating
    66
    18
    4
    0
    0
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25
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 nights. The design is in 70/80's style when there was a move to cater for "Western Style" accommodation. The room was large and comfortable, but the ensuite was modular and quite small. And there were NO drawers nor hooks nor shelves ANYWHERE!!! The WiFi actually wasn't! But staff were extremely well trained and extremely helpful and... More

Was this review helpful? Yes 1
Maitland, Australia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in the Springs for 7 nights whilst skiing. The service provided from the start to the very beginning was wonderful. From collecting us at Hakuba Station, to making restaurant reservations, booking the snow monkeys tour & dropping us at the station at the end of our stay. The staff were fantastic. It is an easy walk to the Information... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014 via mobile

We stayed at the Springs for three nights for snowboarding. This hotel has a beautiful charm that is highlighted in the snow. The service we received was excellent and the room was comfortable. The shower had fantastic pressure especially after a full day of boarding. You can walk to the mountain from the hotel which was convenient for us, and... More

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1 review
5 of 5 stars Reviewed March 8, 2014

My husband and I recently had 8 nights in a top floor mountain view room and had an excellent time. The room was very roomy, quiet and very comfortable. There is even an Australian tv channel so us Aussies can keep up with the news from home! The hotel is very centrally located to Happoone and the shuttle buses to... More

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Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2014

Hakuba is suffering from a complete lack of infrastructure investment in the past decade. From the lift system to the hotels, nothing has been touched since 1997 it seems. The hotel is basic but comfortable, providing 3/4 star amenities with 6 star service. The quality of the service is second to none, and the English spoken and local knowledge provided... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed February 24, 2014

We were located on top floor, peaceful and quiet. The staff was 200% helpful they knew the area, they helped us get to where we wanted, Suggested places to eat and go even went out of the way to reserve us seats. The staff had all the answers we needed and help us plan our days.The rooms were just right... More

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Wollongong, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

Centrally located, the Hakuba Springs Hotel is just a short walk from Happo-One's Nakiyama lifts as well as the information centre, which has regular shuttle buses to the other Hakuba ski fields. There are also a plethora of bars and restaurants, just a short stroll away. The rooms and beds were comfortable and the LCD was enormous. The Onsen was... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
144 reviews 144 reviews
35 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed February 19, 2014

We had a week in this hotel in February It is well located, a short walk to the Nakiyama slopes or to the information centre where you can catch a free bus to the other nearby slopes. Rooms modern and quite large by Japanese standards. Good bathroom amenities, yukata and slippers supplied for the very nice onsen. Comfortable beds. The... More

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Sydney
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 3, 2014

We stayed here in mid January for a week on the top floor in a junior suite (3 adults) and found the hotel to be comfortable and quiet, nestled in the middle of Happo village, a 5 min walk from the information centre. The room was comfortable, clean and had a great view of the surrounding mountains although the bathroom... More

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2014

Very nice hotel in the heart of Hakuba. Close to the Happo Info centre where all the buses depart from to the various skifields. We found it too far from the Happo Gondola, not a pleasant walk. The staff are very tentative to your needs and love to help, very friendly. Rooms are comfortable and quiet but we found having... More

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Additional Information about Hakuba Springs Hotel

Address: 5090 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #4 of 61 hotels in Hakuba-mura
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
In the heart of Happo village, minutes away from the Happo-one gondola. All western comforts you would expect, and staff who go out of there way to ensure your comfort and enjoyment in Nagano. Beautiful views of the mountains, free internet access, rental shop outside the front door, and delicious dining choices in the hotel and nearby. ... more   less 
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