We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Allure

4972-2 Hokujo Wadanomori, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Management photos
Allure
Add a photo
Add Photo Write a Review

45 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Based on the information on the website, many features were downright false advertising. No laundry. No restaurant, no gym, no hot water after 10pm, no daily room service, no linen change at all while we stayed (12 days). Heating was a major problem with many of the heaters not working or being turned off. Kero heaters in some rooms were... More 

Helpful?
3 Thank SnowBunnyZZ
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Weirdly unpleasant place to stay. Owner was friendly enough, but clearly clueless and over-stretched. Rooms were cold and dirty; and the bathrooms were unspeakable. Nowhere to hang, dry or store things in the rooms. Breakfast was vile.

Helpful?
4 Thank Alex H

Travelers are raving about these Hakuba-mura hotels

Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Mediocre rooms, beds were not made each day, bathroom not cleaned, no relaxing onsen/bath for apres ski, a very feeble breakfast, new staff left in charge couldn't even provide a taxi number to call for a ride to the lifts. There are so many better places to stay.

Helpful?
7 Thank Andrew H
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do you start.... No hot water after 11pm. ...! No underfloor heating (broken) In room Kerosene heaters that time out so you wake up freezing. Common area kerosene heaters also on timeouts so place was very cold and then boiling hot in the lounge. (explains why all the guests were sick at time of writing) Drying room heater on... More 

Helpful?
7 Thank Dean9876543210
Sydney
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We'd had high hopes for Allure but it really fell short. There were inadequate staff numbers, no restaurant or laundry facilities. If the staff had time we were given rides to restaurants etc. but as they couldn't commit it was usually better to make our own way. Regardless of the length of stay rooms aren't serviced, bathrooms aren't cleaned and... More 

Helpful?
9 Thank SydneyJW
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 5, 2016

1. Malfunction heater!! 2. Ceiling leaking. 3. Malfunction lighting along the corridor. 4. Broken toilet seat. 5. Sucks breakfast! 6. Charging 7,000 yen for extra bed per night. 7. No signboard. 8. No hot water @ midnight & 9am-11am 9. No smoke detector & fire extinguisher. 10. Most of the time WIFI not working.

Helpful?
12 Thank Styl0
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

You don't go to Allure for 5 star accommodation and amenities. What you get at Allure is something much harder to find. That's a place that makes you feel right at home. From the second we arrived, Shane could not do more to ensure we were settled in and during the stay was available to meet any requests. The room... More 

Helpful?
2 Thank Damien7272
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

3rd time at Allure. Warm beds & friendly staff and everyone was positive even though a slow start to the season with the snow this year. We were really lucky as the owner Shayne put us onto a local mountain where it was pounding snow, not busy at all and had fresh runs all day while the main hills were... More 

Helpful?
1 Thank Mke F
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 3, 2016 via mobile

With a three star rating you expect some service. Everything seems to be broken and under repair. A very bad experience and completely overpriced as well. Don't make the mistake we made by booking last minute based on the previous reviews. We had to accept a smaller room (<10m2 with 3 adults) without a heater, no refund just weak apologies.... More 

Helpful?
9 Thank Joeri L
Nagoya, Japan
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed December 30, 2015

I use tripadvisor to book hotels on a frequent basis and this is the first time the hotel has come up very short of the experiences shared by other reviewers. I am sorry to post this when so many people have already committed to staying here but I think a frank review would probably kick start the business into delivering... More 

Helpful?
11 Thank jgjoseph
Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (17)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
0:18
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hakuba-mura hotels
Hotel Mont Blanc Hakuba
#21 of 101 in Hakuba-mura
4.5 of 5 stars 101 reviews
Hakuba happou Onsen
Hakuba Yamano Hotel
Hakuba Yamano Hotel
#11 of 101 in Hakuba-mura
4.5 of 5 stars 84 reviews
Hakuba happou Onsen
Restaurant & Hotel Traumerei
Restaurant & Hotel Traumerei
#7 of 101 in Hakuba-mura
5.0 of 5 stars 33 reviews
Show Prices
Show Prices
Show Prices
Hakuba happou Onsen
Hakuba Onsen Ryokan Shiroumaso
Hakuba Onsen Ryokan Shiroumaso
#1 of 101 in Hakuba-mura
5.0 of 5 stars 94 reviews
Hakubashionomichi Onsen
Hotel Stelle Belle
Hotel Stelle Belle
#27 of 101 in Hakuba-mura
4.0 of 5 stars 38 reviews
Hakuba Landmark Iwatake Lodge
#19 of 86 in Hakuba-mura
4.5 of 5 stars 7 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay