We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Phoenix Wing

3.0 of 5 22305 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Hotel Phoenix Wing
Professional photos View all
Browse nearby
Hotel Phoenix Wing
Write a Review

10 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have a dog. I wanted a place to stay with my dog. I was willing to pay extra in order to bring my pup along with me. If you have no dog, this place is expensive and probably a bit creepy if you're not a dog person. But it's great to have a place where you can bring your... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 23, 2015

We arrived at about 9pm at night. It was about a 20 minute walk from the drop off location of the Nagano to hakuba bus. The staff were super friendly and showed us to our room. They used google translate to communicate and asked us if we wanted breakfast or dinner the next day. When we wanted to go skiing... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 3, 2014

When we booked here, we had no idea it was a dog hotel. When eating in the restaurant other patrons had their dogs sitting with them eating meals.. That aside the meal was exceptional, really really great and at a very decent price. 6 courses of kaiseki style cuisine. The chalet was nice and cosy but nothing special. There was... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 1, 2014

Back home after a great holiday in Hakuba I feel the need to share some thoughts/comments and feedback regarding our stay at the Phoenix Wing. First of all, the house was lovely, nice and cozy. We felt really being nestled in the mountains and surrounded by nature as we wished. However, there were a few things we didn't like that... More 

Was this review helpful? Yes 5
Hong Kong
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2013

Just back from our 1 week stay at this hotel. The chalet is very comfortable and convenient. The only problem is you must go to the lobby to get Internet. I will emphasis on the service which has made our stay even more enjoyable. Everyone is at your service and I would recommend as well their restaurant. I will make... More 

Was this review helpful? Yes 4
Newcastle, Australia
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2012

Stayed here for 7 nights 2 in hotel, 5 in apartment, staff very helpful, made us very welcome, dinner at restaurant exceptional

Was this review helpful? Yes 5
Brisbane, Australia
18 reviews 18 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 15, 2011

I stayed at the Phoenix Wing hotel for 4 nights with 8 friends for a skiing holiday. We booked 3 chalets and were comfortable, although the space was quite small - normal for Japan. The chalets were conveniently on the bus route to and from the Hakuba resort gondola, which meant that we didn't have to carry all our equipment... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Phoenix Wing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Phoenix Wing

Address: 22305 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Phoenix Wing 3*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Travelocity so you can book your Hotel Phoenix Wing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

10 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2)
Other (2)

Management photos: Courtesy of the property manager

All management photos (8)
Hotel & grounds (4)
Room/suite (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay