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All 61 Hakuba-mura hotels

Hotel Phoenix Wing

4.0 of 5 Hotel   |   22305 Kamishiro, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9211, Japan (Hakubashionomichi Onsen)
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Hotel Phoenix Wing
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Ranked #40 of 61 hotels in Hakuba-mura
A recent review
3 of 5 stars Reviewed June 3, 2014
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7 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
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English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 3, 2014

When we booked here, we had no idea it was a dog hotel. When eating in the restaurant other patrons had their dogs sitting with them eating meals.. That aside the meal was exceptional, really really great and at a very decent price. 6 courses of kaiseki style cuisine. The chalet was nice and cosy but nothing special. There was... More

Was this review helpful? Yes 1
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 1, 2014

Back home after a great holiday in Hakuba I feel the need to share some thoughts/comments and feedback regarding our stay at the Phoenix Wing. First of all, the house was lovely, nice and cozy. We felt really being nestled in the mountains and surrounded by nature as we wished. However, there were a few things we didn't like that... More

Was this review helpful? Yes 3
Hong Kong
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2013

Just back from our 1 week stay at this hotel. The chalet is very comfortable and convenient. The only problem is you must go to the lobby to get Internet. I will emphasis on the service which has made our stay even more enjoyable. Everyone is at your service and I would recommend as well their restaurant. I will make... More

Was this review helpful? Yes 3
Newcastle, Australia
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2012

Stayed here for 7 nights 2 in hotel, 5 in apartment, staff very helpful, made us very welcome, dinner at restaurant exceptional

Was this review helpful? Yes 4
Brisbane, Australia
17 reviews 17 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2011

I stayed at the Phoenix Wing hotel for 4 nights with 8 friends for a skiing holiday. We booked 3 chalets and were comfortable, although the space was quite small - normal for Japan. The chalets were conveniently on the bus route to and from the Hakuba resort gondola, which meant that we didn't have to carry all our equipment... More

Was this review helpful? Yes 4
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Additional Information about Hotel Phoenix Wing

Address: 22305 Kamishiro, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9211, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakubashionomichi Onsen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Phoenix Wing 4*
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Luxurious Modern Chalet with only 300M to Ski LiftSpacious and modern The Phoenix Wings 17 semi-detached (98m2) ski-chalets are the perfect home away from home for family and friends. Architecturally designed with steep apexed roofs, lots of glazing and a bold colour pattern, our chalets appearance is swish and unique. Stepping inside you’ll find a bright naturally lit interior with high ceilings, skylights, full garden/forest views, modern furnishings and stylish toilet/shower/bath set. Upstairs is more oriental with Japanese tatami mats and shoji (paper) sliding windows. Free shuttle to and from any of the local ski resorts or 10mins by foot to Goryu’s gondola liftRooms serviced daily ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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