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All 61 Hakuba-mura hotels

Hakuba Luna Hotel

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4777-1 Wadano, Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
Hotel amenities
Hakuba Luna Hotel
Ranked #11 of 61 Hotels in Hakuba-mura
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74 reviews from our community

Traveler rating
    47
    16
    5
    5
    1
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28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 23, 2014

Stayed at Luna last Feb with two kids 7 & 9. Best location hands down. First day we had to get a bus to Evergreen ski school ( Stop was about 30 metres away), then the remainder of our time we walked across the road to the lift. Super easy. Ski hire is down the street and plenty of restaurants... More

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2014

We stay in March and as the end of the season, it was price competitive. While the localization may be good for the chair lift ( only 50 m) to first slope and bus stop to bring you to other station, the place is far out the center. It may take 20-30 minutes down between nice small road but getting... More

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Melbourne, Australia
Top Contributor
99 reviews 99 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 19, 2014

My son and I stayed here for a week in March, 2014. It was virtually the end of the ski season and was priced competitively as many other hotels had closed for the season. The staff were all nice and would engage if prompted. The room we had was good other than the overwhelming smell of kerosene, which was used... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
5 of 5 stars Reviewed March 19, 2014

For Hakuba skiing, its a hands down great location, right near the main Sakko lift and cafe / village. If you have small children, its a 100% must to be within walking distance, or you'll age a few years in a few days. Many have to walk up steep hills or bus it, neither good. Brilliant service led by the... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

What a great location. So close to happo-one lifts. ski hire is practically next door and no need to take hire gear back, just leave it at Luna and it will be Collected. Had no issues at all. Staff, service all tops. Thanks Julian

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

This was our first overseas snow trip and it was made all the more wonderful by the friendly staff at the Luna Hotel. From the very first day we were greeted by the manager Julian and offered a ride up the road as we were going for a stroll. He was very helpful and informative about all the offerings around... More

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Singleton, Australia
1 review
5 of 5 stars Reviewed March 3, 2014

6 mates and i stayed here for 12 nights, it couldnt have been better the food in the resteraunt was fairly western but all of it was beautiful. Of a mornig they had a full continental breaky which was plenty to get you out on the snow for the day. Of an evening you could go back and have a... More

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Coolangatta, Australia
1 review
5 of 5 stars Reviewed February 28, 2014

This was our first time staying at the Luna Hotel and we would definitely go back again. Maika and Zack where amazing, always so helpful and made us feel very welcome. It has a relaxed atmosphere and lots of hot water for a well earned shower at the end of a big day skiing or boarding. The rooms are comfortable... More

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Ashmore, Australia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 26, 2014 via mobile

This was our second trip to Luna. It's a great location close to the ski lifts and ski hire. The luna lacked atmosphere, the staff were nice, but not very informed or helpful. The most helpful was the Japanese girl, the only one that would greet us with a smile and happy to help.The breakfast was not good, overcooked eggs,... More

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Surfers Paradise, Australia
1 review
3 of 5 stars Reviewed February 25, 2014

We had stayed at Hakuba Luna on previous ski holidays and found this trip to be a little disappointing. Rooms are comfortable and great access to the ski lift area, and this is why we wanted to stay here again. This time we found the food in the restaurant to be below average and after eating in the restaurant on... More

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Additional Information about Hakuba Luna Hotel

Address: 4777-1 Wadano, Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen

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