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All 100 Hakuba-mura hotels

Hakuba Luna Hotel

4777-1 Wadano, Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture (Hakuba happou Onsen)
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Hakuba Luna Hotel
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Ranked #18 of 100 Hotels / Ryokan in Hakuba-mura
A recent review
5 of 5 stars reviewed 2 weeks ago
lily456 Perth
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78 reviews from our community

Traveler rating
    49
    17
    6
    5
    1
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31
23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Luna is a wonderful hotel right across the road from the ski fields, about a 100m walk to the Sakka lifts which are great for beginners and the more advanced skiers. Julian and his wife Tomoko run the hotel discreetly, but are always on hand to assist if needed, and will go that extra mile for you. The rooms... More 

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Greater Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here with young children over New Year. Julian and his wife and staff were helpful however we had problems with the heater in the kids room. A technician was repeatedly called out and but still it didn't work properly and then we were able to move rooms however the heater in the next room could only operate on... More 

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Julian W, Manager at Hakuba Luna Hotel, responded to this review

Thank you very much for your positive review of The Luna Hotel. We are glad you enjoyed our breakfasts which are made by the manager's wife from local produce. The Luna's benefits as you pointed out are it's proximity to Central Snow Sports rental shop next door and closeness to the lifts. Regarding the heater in your children's room. When... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Luna Hotel is a real find. It's wholly warm, welcoming, unpretentious, cosy and well located. Lovely simple (western) breakfasts included. 50m walk to a big chair lift. And ski-in on return. Proprietor Julian and his lovely wife are incredibly friendly hosts. Highly recommended skiing accommodation.

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were a family of 5 so had two rooms, over Christmas week. Great little Lodge type hotel. Rooms were very small, but this is the same for most Japanese hotels. The staff were extremely helpful and friendly and went beyond to assist us in any way they could. Less than 100m to three beginner ski runs which was perfect... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 23, 2014

Stayed at Luna last Feb with two kids 7 & 9. Best location hands down. First day we had to get a bus to Evergreen ski school ( Stop was about 30 metres away), then the remainder of our time we walked across the road to the lift. Super easy. Ski hire is down the street and plenty of restaurants... More 

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2014

We stay in March and as the end of the season, it was price competitive. While the localization may be good for the chair lift ( only 50 m) to first slope and bus stop to bring you to other station, the place is far out the center. It may take 20-30 minutes down between nice small road but getting... More 

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Melbourne, Australia
Top Contributor
99 reviews 99 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 19, 2014

My son and I stayed here for a week in March, 2014. It was virtually the end of the ski season and was priced competitively as many other hotels had closed for the season. The staff were all nice and would engage if prompted. The room we had was good other than the overwhelming smell of kerosene, which was used... More 

Was this review helpful? Yes 1
Melbourne, Australia
1 review
5 of 5 stars Reviewed March 19, 2014

For Hakuba skiing, its a hands down great location, right near the main Sakko lift and cafe / village. If you have small children, its a 100% must to be within walking distance, or you'll age a few years in a few days. Many have to walk up steep hills or bus it, neither good. Brilliant service led by the... More 

Review collected in partnership with this hotel

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2014

What a great location. So close to happo-one lifts. ski hire is practically next door and no need to take hire gear back, just leave it at Luna and it will be Collected. Had no issues at all. Staff, service all tops. Thanks Julian

Review collected in partnership with this hotel

Was this review helpful? Yes
Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

This was our first overseas snow trip and it was made all the more wonderful by the friendly staff at the Luna Hotel. From the very first day we were greeted by the manager Julian and offered a ride up the road as we were going for a stroll. He was very helpful and informative about all the offerings around... More 

Was this review helpful? Yes 1
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Additional Information about Hakuba Luna Hotel

Address: 4777-1 Wadano, Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$
Number of rooms: 16
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Hotel Style:
#3 Ski-In / Ski-Out Hotel in Hakuba-mura
#8 Romantic Hotel in Hakuba-mura
#10 Family Hotel in Hakuba-mura

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