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All 61 Hakuba-mura hotels

Double Black Hotel

4977-1 Wadano Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
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Double Black Hotel
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89%
Ranked #10 of 61 hotels in Hakuba-mura
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 13, 2014
Paul m Melbourne
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  • Reviews (47)
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47 people have reviewed this hotel

Traveler rating
    28
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    1
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10
14
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0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Melbourne
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014 via mobile

My wife and kids (8 & 10) spent a week at Double Black in mid February. It was such a great place. Rooms were small but beds were great and we never spent any time in our room anyway. When we weren't skiing were catching up with all our new best friends at the bar/lounge - the place had such... More

Was this review helpful? Yes 1
Wangaratta, Australia
2 reviews
5 of 5 stars Reviewed March 5, 2014

We stayed here for about a week and it was amazing. The staff are riders and are not worried to give you some local tips. The rooms are neat clean and comfortable and you wanted for nothing. One of the few places that offers any sort of après. I would recommend 100%.

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Belair, Australia
1 review
5 of 5 stars Reviewed February 24, 2014

Stayed here for 10 nights and couldn't have asked for more. Full breakfast and coffee each morning, comfortable bed with good pillows, warm rooms, friendly and very helpful staff and great facilities at the hotel! Drying room, onsen, bar etc. It's a little out of town however the staff offer transport anywhere you need to go and it's right near... More

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1 review
5 of 5 stars Reviewed February 22, 2014

The experience of staying at the Double Black Hotel in Hakuba was amazing with awesome staff, a great comfortable room, a bar/restaurant (with happy hour) and an onsen to relax in after a long day of skiing/snowboarding. The crew are very friendly and give absolute great service with a smile. Anyting you need they go above and beyond to make... More

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Tokyo
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

I live in Tokyo and spent a great couple of nights at the Double Black. All of the the staff were very friendly and gave us excellent service. Nothing was too much trouble. Really appreciated the free transfer runs to the lifts and the bus terminal. The hearty breakfasts were a treat, and we also enjoyed the dinner we had... More

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2 reviews
5 of 5 stars Reviewed February 18, 2014 via mobile

Doubleblack crew went out of their way to ensure your having the best time. Drop to lifts in the morning close by,first class personal service. Marty turns out awesome food and the bar and happy hour is a blast. Will be back.

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Launceston
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 5, 2014

We recently stayed at Double Black for a week in January. The hotel is in such a great location very near a shuttle stop at Tokyu Hotel however this is not really necessary as the staff are more than happy to drive you to wherever you need to go. The room was very comfortable and the bed the best bed... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

My wife and 2 children aged (3 and 7) stayed at Double Black in January 2014. Overall the accomodation was excellent, breakfast was very hearty (you couldn't want more) and the staff very friendly. Real highlights were the location, breakfast, cleaniness and the fact that the staff cannot do enough for you with regards to ski pick up and drop... More

Was this review helpful? Yes 2
Brisbane
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

Amazing property in a beautiful part of Hakuba at the base of the Wadano forest. Within walking distance of the Kokusai lift (but why walk, when the hotel shuttles run several trips in the morning and the afternoon to the lifts of your choice!). All in all, a beautiful property with well-appointed rooms, a great restaurant and comfortable bar, a... More

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

A beautiful place to stay, so close to a variety of ski resorts. Staff were efficient and helpful with organizing free shuttle bus travel to resorts and recommending and booking restaurants in the evening along with transport if not within walking distance. The staff were helpful, friendly and accommodating. The drying room was efficient with lovely warm ski boots every... More

Was this review helpful? Yes 1
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Additional Information about Double Black Hotel

Address: 4977-1 Wadano Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$
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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa
Hotel Style
#3 Spa Hotel in Hakuba-mura #4 Family Hotel in Hakuba-mura
Official Description (provided by the hotel)
Cosy and friendly 22 room boutique hotel, nestling in the picturesque forest of Wadano, within easy walking distance of Happo/Wadano villages, and Happo One mountain ski area.• Each room has western style beds /ensuite, serviced daily• Fully licensed Restaurant/Bar/Lounge• Free mountain pick up & drop off service• Free transfers to and from Hakuba Station• International TV• Free wireless internet• Games room• Onsen bath • Washing/drying facilitiesGuest general notification. Opening of the 2012/2013 season.We understand a number of guests have been disappointed with the service they received in the opening weeks of the 2012/ 2013 season. We engaged a new management company for this season and have been badly let down by them. We became aware that we were experiencing difficulties after 28 December and one of our directors flew to Hakuba on New Year’s Eve. We then took over the running of the hotel and moved as quickly as possible to address the many issues that confronted us. We can confidently report that Double Black Hotel is now operating as advertised and is living up to all the good reviews previously posted on Trip Advisor.If you feel that you were disappointed with the service you received when on holiday with us, please contacts us and we will ensure that you are appropriately recompensed. ... more   less 
Number of rooms
22

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