We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 419 Hakuba-mura accommodations

The Ridge Hotel & Apartments

4.0 of 5 Japanese Pension   |   4608 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
Hotel amenities
Save Saved
You added The Ridge Hotel & Apartments to your Saves list
The Ridge Hotel & Apartments
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
A recent review
5 of 5 stars Reviewed June 6, 2014
spencerlove brisbane
  • Overview
  • Reviews (61)
  • Photos (80)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
Write a Review

61 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 6, 2014

We stayed in the Penthouse room for 7 nights towards the end of the season. The hotel was basically vacant at this time, but the Brendan and the staff still went out of there way to make us feel welcome. Whilst they have 2 bed suites, we chose this room because of the promise of the remarkable view and we... More

Was this review helpful? Yes
5 reviews 5 reviews
5 of 5 stars Reviewed April 11, 2014

We had a wonderful 7 nights staying in this hotel with a group of friends. The hotel offers everything you could possibly need. Brendan on staff is knowledgable about the area and always ready to help with advice or information. Luke, the in-house acupuncturist/masseur, was invaluable when my son twisted his knee on his first day skiing. The rooms are... More

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2014

We stayed here during spring to catch the last of the snow - only a 100 mt flat walk to the Happo lifts. On arrival we were collected from the station by resort staff who were friendly. the resort is amazing! perched atop the hill overlooking Happo village and across the road from ski hire and restaurants this place is... More

Was this review helpful? Yes
Canungra, Australia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

My Husband and I stayed in the penthouse at The Ridge from 23rd March till the 30th March 2014 and had a fabulous vacation.. The Hotel is spotlessly clean and has been renovated beautifully to a very modern and upmarket Hotel. The decorator has superb taste and the attention to detail has made this hotel an absolute delight to stay... More

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2014

Just a quick review - spent 4 nights here with our two children in adjoining rooms for Chinese New Year. Great choice if skiing in Hakuba (although it was the worst ski season in a decade!). Location is (just) walking distance to the ski field or an easy 2 minute drive. Food in the restaurant was great and the bar... More

Was this review helpful? Yes
Perth, Australia
1 review
5 of 5 stars Reviewed February 18, 2014

My wife and I had a fantastic stay here for 6 nights in a mountain view room. From the moment of our arrival until we left, we were offered excellent service by all staff. We were even spoilt with flowers, chocolates, and champagne to congratulate us on our wedding. Daily breakfast, daily shuttle to the large supermarket, assistance with restaurant... More

Was this review helpful? Yes
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2014

Our family , 2 adults and 2 children( 10 &11) stayed at The Ridge apartments for 8 nights in January. We stayed in a 2 bedroom mountain view room. The room was fantastic, with an amazing view from the lounge into the forest. The hotel is picture perfect,set in a quiet forest area about 100 mtrs in from main road.... More

Was this review helpful? Yes 3
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 14, 2014

My husband & I stayed here for 7 nights and in a Mountain View Room. The room itself was very big and had a lovely view. The bed itself was quite soft though which I found quite unusual for Japan. The shower & toilet where very tiny however the shower had plenty of hot water and good water pressure. The... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed January 10, 2014

What can we say... great snow great people great food great location and an all round amazing place to stay, we will be back for sure!! If you are after a more traditional Japanese experience than somewhere like Niseko, this is the place to go. Also highly recommend Nozawa-onsen!

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed January 6, 2014

We stayed at The Ridge Hakuba over Christmas 2013 and loved the place. All the staff were very helpful. Meals very well priced. Rooms very comfortable and well set out. Great views of the mountain. We will be back.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Ridge Hotel & Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ridge Hotel & Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ridge Hotel & Apartments

Address: 4608 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Ridge Hotel & Apartments 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Tingo and Hotels.com so you can book your The Ridge Hotel & Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

80 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (45)
Room/suite (12)
View from room (6)
Hotel & grounds (15)
Bathroom (2)
Other (10)

Management photos: Courtesy of the property manager

All management photos (36)
View from room (1)
Dining (8)
Room/suite (8)
Hotel & grounds (7)
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Hakuba-mura with
any amenities


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in the prestigious Wadano area, only an easy, flat 200m from the base of the largest ski resort Happo One, this hidden jewel offers unparalleled Western style accommodation, luxury amenities and service. Surrounded by restaurants, bars and onsens, The Ridge is the ideal location for everyone. Complimentary buffet breakfast, plus daily shuttle service to supermarket and surrounds, and located opposite the resort bus and ski school collection/drop-off point. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from The Ridge Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer