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All 358 Hakuba-mura B&Bs / inns

The Ridge Hotel & Apartments

4.0 of 5 Japanese Pension   |   4608 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture (Hakuba happou Onsen)
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The Ridge Hotel & Apartments
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Ranked #9 of 358 B&Bs / Inns in Hakuba-mura
A recent review
5 of 5 stars reviewed 3 weeks ago
gary4201 Melbourne, Australia
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70 reviews from our community

Traveler rating
    53
    13
    3
    0
    1
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26
20
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Ridge for 9 nights with my family in January 2015 and was delighted with the choice. The location is first rate and the staff were friendly, knowledgeable & helpful at all times. The accommodation is at the top end for ski resorts and I highly recommend the Ridge & Hakuba to other family groups.

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Mackay, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here with my 2 children aged 14 and 11. The rooms are very large for Japan and extremely clean. The hotel is right on the free shuttle bus route and across the road from the ski hire place so its extremely convenient. In fact you can walk to the ski lifts as its only 150m away from the hotel.... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

After 10 days at the Ridge - I can highly recommend the accommodation as a lovely boutique place to stay. The service was genuine, professional and personal. The local advice was honest and reliable. Position great, & the breaky consistently nourishing for big days skiing. After a day skiing it was such a welcoming place to come home too.

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Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This place was recommended to me by American Express Centurion Travel Service. As an amateur skier, I told Amex I wanted a place that was conveniently close to the ski fields, clean, and had food available. My family and I (2 adults & 2 teenagers) stayed there in December 2014 and this place ticked all the boxes. Staff were very... More 

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Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We chose to stay here with our family from reviews I had read about the property and was not disappointed in any way. We stayed in the 2 BR mountain view apartment ( kids 13&15). It was our first time to Japan and all involved with our 10 day stay were friendly and helpful. The hotel itself is just beautiful.... More 

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Canberra, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

We had a delightful stay at the Ridge in early January of this year. The hotel was lovely and quiet, with impeccable staff who were most helpful. The ridge is only a walk away from the chair lift, with a great little ski shop practically at your door step! The food at Antlers restaurant was amazing too, especially after a... More 

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Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

This year is our second year staying at The Ridge and we find the accommodation very comfortable. We are a family of five and the three bedroom apartment is perfect. We walk each morning to the lifts at Kokusai straight out of the basement drying room. Yuri, one of the managers, is exceptionally helpful with local restaurant recommendations and bookings... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

This hotel is incredible. The service is perfect, everyone there knows us by name. the massage is incredible, Luke does something brilliant with oils. Luke, if you're there, you helped me get to sleep every time you massaged me. You're that good. Rachel is a great replacement for Brendan, the old Food and Beverage Manager, someone who we loved dearly.... More 

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Gold Coast, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

Just got back from 2 weeks in Hakuba. While this was our 3rd Xmas in a row at Hakuba it was our 1st stay at The Ridge. An awesome location, very nice & practical apartments, excellent facilities & above all outstanding staff. The staff were friendly, very accommodating & knowledgeable of the area & ski/ride conditions pending the weather. I... More 

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brisbane
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 6, 2014

We stayed in the Penthouse room for 7 nights towards the end of the season. The hotel was basically vacant at this time, but the Brendan and the staff still went out of there way to make us feel welcome. Whilst they have 2 bed suites, we chose this room because of the promise of the remarkable view and we... More 

Was this review helpful? Yes 3
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Additional Information about The Ridge Hotel & Apartments

Address: 4608 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ridge Hotel & Apartments 4*
Number of rooms: 17
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