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The Ridge Hotel & Apartments

4608 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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1 room 1 guest
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The Ridge Hotel & Apartments
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74 Reviews from our TripAdvisor Community

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Traveler rating
    56
    14
    3
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    1
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28
20
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (19)
  • Jun-Aug only
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    (41)
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Sydney, New South Wales, Australia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

When we set out to make accommodation reservations in Hakuba we found it to be a struggle. We have enjoyed so many Nth US and European family ski holidays - skiing Japan was a completely new experience. We knew we wanted western comforts (Apres Ski is high on my list), yet still wanted to feel part of the local atmosphere.... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015 via mobile

Two families of four. We had such a great experience. Accomodation was comfortable and perfect. Close to shops, ski hire, Onsen and the ski lifts. The staff went out of their for us esp. with the children. Everyone was super friendly and very helpful. The restaurant and bar was a great place to relax in front of the fire and... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 17, 2015

If you like to travel first class this is for you, a short walk about 200mtrs to ski lifts, hire shop and onsen across the road. the apartments are we'll designed and functional the beds are comfortable, sufficient heating and amazing views of the mountains. couldn't fault

Was this review helpful? Yes 1
Level Contributor
105 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

If you are looking for a smaller, modernized hotel with a Japanese feel, I would definitely recommend the Ridge. But please note that this is a limited service hotel (no room service, front desk is not manned 24 hours a day (though staff are readily accessible), no gym or onsen) and it is not ski-in and ski-out (the 200m walk... More 

Was this review helpful? Yes 2
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

Stayed at the Ridge for 9 nights with my family in January 2015 and was delighted with the choice. The location is first rate and the staff were friendly, knowledgeable & helpful at all times. The accommodation is at the top end for ski resorts and I highly recommend the Ridge & Hakuba to other family groups.

Was this review helpful? Yes 1
Mackay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Stayed here with my 2 children aged 14 and 11. The rooms are very large for Japan and extremely clean. The hotel is right on the free shuttle bus route and across the road from the ski hire place so its extremely convenient. In fact you can walk to the ski lifts as its only 150m away from the hotel.... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

After 10 days at the Ridge - I can highly recommend the accommodation as a lovely boutique place to stay. The service was genuine, professional and personal. The local advice was honest and reliable. Position great, & the breaky consistently nourishing for big days skiing. After a day skiing it was such a welcoming place to come home too.

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

This place was recommended to me by American Express Centurion Travel Service. As an amateur skier, I told Amex I wanted a place that was conveniently close to the ski fields, clean, and had food available. My family and I (2 adults & 2 teenagers) stayed there in December 2014 and this place ticked all the boxes. Staff were very... More 

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

We chose to stay here with our family from reviews I had read about the property and was not disappointed in any way. We stayed in the 2 BR mountain view apartment ( kids 13&15). It was our first time to Japan and all involved with our 10 day stay were friendly and helpful. The hotel itself is just beautiful.... More 

Was this review helpful? Yes 1
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 20, 2015

We had a delightful stay at the Ridge in early January of this year. The hotel was lovely and quiet, with impeccable staff who were most helpful. The ridge is only a walk away from the chair lift, with a great little ski shop practically at your door step! The food at Antlers restaurant was amazing too, especially after a... More 

Was this review helpful? Yes 1
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