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Aqua Alpine Hotel

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22203-151 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
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Aqua Alpine Hotel
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144 reviews from our community

Traveler rating
    120
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    2
    2
    0
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47
27
4
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

The team at the Aqua Alpine Hotel in Hakuba, Nagano Prefecture, led by Josh and Sam, were really great. They were all very helpful from the time I made my first enquiries till the moment their shuttle bus took us to the railway station for our trip to Kyoto. Our mountain room was very clean and spacious. They organised my... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel is a very well managed place with greater than expected services! Sam and Josh have been very helpful in helping scheduling all activities from Ski rental, restaurant, Ski school for kids. The restaurant is very good with nice atmosphere around the fireplace and the bar. We were staying in one of the cottage a few yards away of... More 

Was this review helpful? Yes 1
Caloundra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Aqua Alpine was our first stop on our Hakuba holiday. We were greeted by Josh when we arrived at 1am in the morning and from there Josh, Sam and the other staff could not have been more pleasant and helpful. The rooms were beautiful. We stayed 2 nights in a Garden Suite and 3 nights in a Log Cabin. From... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We have been staying in a cottage for 5 days and it has been a very good and easy holiday. Our package included the Lifts passes for 2 adults and 2 children. We had breakfast included which was 90 seconds walk from our cottages. Sam and Josh have been very great helping us. They booked the ski lessons for the... More 

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Cairns Region, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at Aqua Alpine for 7 nights in January and had a wonderful time. Staff are very friendly and extremely helpful. Josh was very helpful while planning our trip with advise given for both our stay in Tokyo as well as Hakuba. We had a delicious breakfast every morning with a variety of food on offer. We were picked up... More 

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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed over the New Years period in the two bedroom cabin. A part of me wants to scream out to everyone about how awesome this experience was though a part of me wants to keep it to myself so it is available next time we go. Firstly the cabin was so cute. Big enough for us 5. Could fit... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back from a week at Hakuba. First time in the snow for my kids, aged 6 and 8, and it was an absolutely magical holiday. Sam, Josh and all the Aqua Alpine staff provided hospitality that was professional, friendly and faultless. Nothing was too much trouble and the warm, family feel of this hotel far exceeded my expectations.... More 

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Fuelman1
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We just returned from a week at this fabulous lodge. We were a group of two families that included 7 children. Nothing was too much trouble for Josh, Sam and the team. They arranged lessons, dropped us up to slopes and pretty much took care of anything required to make our stay enjoyable. Towards the end of our stay we... More 

Was this review helpful? Yes 2
Sunny Townsville
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed with Josh, Mark and the team at Aqua Alpine in January 2014. Couldn't fault the level of assistance offered to us pre-trip to ensure we had everything organised for our trip. Aqua Alpine is located closer to the slopes/chairs than I envisaged, and there were very few times when we wanted to go up to Goryu and there wasn't... More 

Was this review helpful? Yes 1
Sydney
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

I don't usually write reviews, I usually only look at everyone else's. Found this hotel from TripAdvisor and made contact with Josh at Japan powder, who helped me book my accommodation and transfers plus accommodation in Kyoto along with recommendations for other hotels and places to stay on our 2 week trip. When our flight to Tokyo got cancelled on... More 

Was this review helpful? Yes 4
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Additional Information about Aqua Alpine Hotel

Address: 22203-151 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Number of rooms: 12
Hotel Style:
#3 Romantic Hotel in Hakuba-mura
#3 Family Hotel in Hakuba-mura

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