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All 419 Hakuba-mura accommodations

Pension Eternal Flame

2455-11 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
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A recent review
5 of 5 stars Reviewed February 11, 2014
ctcsnow Melbourne, Australia
  • Reviews (40)
  • Photos (20)
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40 people have reviewed this hotel

Traveler rating
    35
    5
    0
    0
    0
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10
16
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014 via mobile

My partner and I stayed at Eternal Flame for our first time in Hakuba. Kimi and Nao provide the best hospitality you could ask for, they truly made the stay so comfortable and we were so blown away by their kindliness. Firstly they would pick you directly from the station and also take you back when you leave. The lodge... More

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Christchurch
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 5, 2014

This was our first trip to Japan. Before we went I had read all about how hospitable Japanese people are, but I was still blown away by the service at Eternal Flame. The hosts are amazing at their job and create a wonderful atmosphere. You feel comfortable, like you're at home, but far more elegant and luxurious! We visited as... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
5 of 5 stars Reviewed February 6, 2013

After hearing my partner sing praises of Nao and Kimi's hospitality at Eternal Flame over his last three stays, I had to see it for myself (this was my partner's 4th stay at Eternal Flame). The rooms are simple but comfortable, with a very good common room and WiFi, and the breakfasts every morning were delicious and filling! Nao and... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 31, 2013

This very comfortable and amazing value pensione is well located near Ecoland near a good choice of restaurants and bars. For Japan the rooms are a reasonable size and although basic are quite comfortable either with ensuite or shared facilities. The common areas are nicely appointed, very relaxing and cosy, with free tea, coffee and internet available. Our hosts Kimmy... More

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

We had the pleasure of staying at Eternal Flame when skiing at Hakuba in January 2013. This was our second ski holiday in Hakuba, first time at the Eternal Flame and what a hidden gem. Hosts Kimi and Nao both went the extra mile to ensure our stay was special. Kimi is an excellent chef not only did we have... More

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MELBOURNE
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 12, 2012

Great place to kick back with fantastic hosts who speak good english and will go that extra mile to look after you. Exellent breakfast every morning and great entertainment in evenings. Homely feel and, althoug most rooms have shared bath, the baths are great for a soak after a day in the snow

Was this review helpful? Yes 1
hong kong
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 1, 2012

Very nice owners. Very delicious meals. Very comfortable pension. You will love it especially if you are from country where people live in condo.

Was this review helpful? Yes 2
Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 28, 2011 via mobile

It is our 3rd snow holiday in Hakuba and we stayed at Eternal Flame for at least 5 days each trip here, each time with more friends and we all love the place and hospitality. Host Kimi-San will pick us up from Hakuba Happo bus terminal ( if timing doesn't clash with meal preparation n meal time) 5 mins car... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2011

We've lived in Japan on and off for over 13 years and stayed in every type of accommodation. Seen it all good and bad. Eternal Flame where we stayed in early Jan 2011 with Nao and Kimi is No. 1 for our family with 2 teenage daughters.

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Agana, Mariana Islands
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 31, 2011

Despite being in Tokyo during the 9.0 earthquake of 3/11, we braved the trip to Nagano, then to Hakuba, WITHOUT REGRETS. We had the best time!!! Nao& Kimi with Kari's help were the best host. They were quick to reposnd when we rang the bell for assistance. They gave great recommendations on restaurants, ski slopes, onsens, gear rentals, etc. Kimi... More

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Additional Information about Pension Eternal Flame

Address: 2455-11 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Number of rooms
14

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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