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Pension Eternal Flame

2455-11 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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1 room 1 adult
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Pension Eternal Flame
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56 Reviews from our TripAdvisor Community

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Eternal Flame for 5 days in January 2016, and couldn't have been happier with the experience. Nao and Kimi were excellent and attentive hosts, nothing was too much trouble, from driving family members to the doctors, booking restaurants, lift tickets, and organizing our ski gear to be sent on to Narita ahead of us. Kimi is an... More 

Helpful?
Thank Adrian3193
Gold Coast, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 22, 2015 via mobile

Fantastic hosts, authentic experience, very comfortable and so convenient. Will return to Hakuba and will definitely stay at Eternal Flame. Homely yet authentic Japanese environment. Convenient to slopes, village, restaurants etc. Dining in also a great option after long day on the slopes. Hosts could not be more accomodating or welcoming. Unforgettable.

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Thank Hylton101
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2015

The accommodation was amazing at the Eternal flame. Nao and Kimi were the most wonderful hosts and would bend over backwards to make your stay comfortable. They have a huge knowledge of the the area, which restaurants to eat at and which areas to ski. The food at Eternal Flame was also beautiful, with some great wines also on the... More 

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Thank James L
Netherlands
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 5, 2015

I put Hakuba on my 10 day trip to Japan to experience the powder snow. Finding good and well-located accommodation proved a bit of challenge til I found some great reviews on this pension. I booked a room for two nights and after a brilliant trip by rail to Hakuba I was picked up by the hotel owner at the... More 

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Thank Dutch_Travllr
Wollongong, Australia
2 reviews
5 of 5 stars Reviewed April 10, 2015

Love love loved this place. The hosts are so nice, food delicious and Echoland is just beautiful. I can't wait to book another holiday here. Nao and Kimi are the nicest hosts and people you could ever meet. Thanks again you guys :) :) :)

Helpful?
Thank missyisobel
Brisbane, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 10, 2015

This was my second stay at Eternal Flame and this place keeps getting better. It's located in Echoland near heaps of different restaurants and the bus to the ski fields is a very short walk down the road. Nao and Kimi are the best hosts you could hope for. Nao will give plenty of recommendations for different restaurants but the... More 

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Thank MickeyR2D2
Lennox Head, Australia
1 review
5 of 5 stars Reviewed January 26, 2015

We recently stayed at Eternal Flame and can't recommend it highly enough. It was our first trip to Japan and thanks to Nao & Kimi we have great memories. They helped us with ski rental, lift tickets and the bus to the mountain was just out the front. They provided a great breakfast in the morning and an amazing dinner... More 

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Thank Odile P
Perth, Australia
1 review
5 of 5 stars Reviewed January 19, 2015

This is honestly the best accommodation experience I have ever had. Nao & Kimi's legendary kindness, hospitality and assistance is well-deserved. We were a party of 9, ranging from 4 years to 80 years old, and for each of us everything was all we could wish for and catered to. The place is gorgeous, the rooms are well appointed and... More 

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Thank Bing_Ming_1976
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

My partner and I stayed at Eternal Flame for our first time in Hakuba. Kimi and Nao provide the best hospitality you could ask for, they truly made the stay so comfortable and we were so blown away by their kindliness. Firstly they would pick you directly from the station and also take you back when you leave. The lodge... More 

Helpful?
Thank ctcsnow
Christchurch
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 5, 2014

This was our first trip to Japan. Before we went I had read all about how hospitable Japanese people are, but I was still blown away by the service at Eternal Flame. The hosts are amazing at their job and create a wonderful atmosphere. You feel comfortable, like you're at home, but far more elegant and luxurious! We visited as... More 

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1 Thank LindsayandSteve
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