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Pension Eternal Flame

2455-11 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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Pension Eternal Flame
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Ranked #11 of 359 B&Bs / Inns in Hakuba-mura
A recent review
5 of 5 stars Reviewed February 11, 2015
MickeyR2D2 Brisbane, Australia
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47 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brisbane, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 11, 2015

This was my second stay at Eternal Flame and this place keeps getting better. It's located in Echoland near heaps of different restaurants and the bus to the ski fields is a very short walk down the road. Nao and Kimi are the best hosts you could hope for. Nao will give plenty of recommendations for different restaurants but the... More 

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Lennox Head, Australia
1 review
5 of 5 stars Reviewed January 26, 2015

We recently stayed at Eternal Flame and can't recommend it highly enough. It was our first trip to Japan and thanks to Nao & Kimi we have great memories. They helped us with ski rental, lift tickets and the bus to the mountain was just out the front. They provided a great breakfast in the morning and an amazing dinner... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed January 19, 2015

This is honestly the best accommodation experience I have ever had. Nao & Kimi's legendary kindness, hospitality and assistance is well-deserved. We were a party of 9, ranging from 4 years to 80 years old, and for each of us everything was all we could wish for and catered to. The place is gorgeous, the rooms are well appointed and... More 

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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

My partner and I stayed at Eternal Flame for our first time in Hakuba. Kimi and Nao provide the best hospitality you could ask for, they truly made the stay so comfortable and we were so blown away by their kindliness. Firstly they would pick you directly from the station and also take you back when you leave. The lodge... More 

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Christchurch
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 5, 2014

This was our first trip to Japan. Before we went I had read all about how hospitable Japanese people are, but I was still blown away by the service at Eternal Flame. The hosts are amazing at their job and create a wonderful atmosphere. You feel comfortable, like you're at home, but far more elegant and luxurious! We visited as... More 

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Brisbane, Australia
1 review
5 of 5 stars Reviewed February 6, 2013

After hearing my partner sing praises of Nao and Kimi's hospitality at Eternal Flame over his last three stays, I had to see it for myself (this was my partner's 4th stay at Eternal Flame). The rooms are simple but comfortable, with a very good common room and WiFi, and the breakfasts every morning were delicious and filling! Nao and... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2013

This very comfortable and amazing value pensione is well located near Ecoland near a good choice of restaurants and bars. For Japan the rooms are a reasonable size and although basic are quite comfortable either with ensuite or shared facilities. The common areas are nicely appointed, very relaxing and cosy, with free tea, coffee and internet available. Our hosts Kimmy... More 

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

We had the pleasure of staying at Eternal Flame when skiing at Hakuba in January 2013. This was our second ski holiday in Hakuba, first time at the Eternal Flame and what a hidden gem. Hosts Kimi and Nao both went the extra mile to ensure our stay was special. Kimi is an excellent chef not only did we have... More 

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MELBOURNE
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 12, 2012

Great place to kick back with fantastic hosts who speak good english and will go that extra mile to look after you. Exellent breakfast every morning and great entertainment in evenings. Homely feel and, althoug most rooms have shared bath, the baths are great for a soak after a day in the snow

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hong kong
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 1, 2012

Very nice owners. Very delicious meals. Very comfortable pension. You will love it especially if you are from country where people live in condo.

Was this review helpful? Yes 2
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