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Pension Eternal Flame

2455-11 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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Pension Eternal Flame
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Ranked #8 of 361 B&Bs / Inns in Hakuba-mura
A recent review
5 of 5 stars Reviewed May 9, 2015
James L Melbourne, Australia
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51 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
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  • Mar-May only
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    (6)
  • Dec-Feb only
    (31)
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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed May 9, 2015

The accommodation was amazing at the Eternal flame. Nao and Kimi were the most wonderful hosts and would bend over backwards to make your stay comfortable. They have a huge knowledge of the the area, which restaurants to eat at and which areas to ski. The food at Eternal Flame was also beautiful, with some great wines also on the... More 

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Netherlands
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 5, 2015

I put Hakuba on my 10 day trip to Japan to experience the powder snow. Finding good and well-located accommodation proved a bit of challenge til I found some great reviews on this pension. I booked a room for two nights and after a brilliant trip by rail to Hakuba I was picked up by the hotel owner at the... More 

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Wollongong, Australia
2 reviews
5 of 5 stars Reviewed April 10, 2015

Love love loved this place. The hosts are so nice, food delicious and Echoland is just beautiful. I can't wait to book another holiday here. Nao and Kimi are the nicest hosts and people you could ever meet. Thanks again you guys :) :) :)

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Brisbane, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 11, 2015

This was my second stay at Eternal Flame and this place keeps getting better. It's located in Echoland near heaps of different restaurants and the bus to the ski fields is a very short walk down the road. Nao and Kimi are the best hosts you could hope for. Nao will give plenty of recommendations for different restaurants but the... More 

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Lennox Head, Australia
1 review
5 of 5 stars Reviewed January 26, 2015

We recently stayed at Eternal Flame and can't recommend it highly enough. It was our first trip to Japan and thanks to Nao & Kimi we have great memories. They helped us with ski rental, lift tickets and the bus to the mountain was just out the front. They provided a great breakfast in the morning and an amazing dinner... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed January 19, 2015

This is honestly the best accommodation experience I have ever had. Nao & Kimi's legendary kindness, hospitality and assistance is well-deserved. We were a party of 9, ranging from 4 years to 80 years old, and for each of us everything was all we could wish for and catered to. The place is gorgeous, the rooms are well appointed and... More 

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

My partner and I stayed at Eternal Flame for our first time in Hakuba. Kimi and Nao provide the best hospitality you could ask for, they truly made the stay so comfortable and we were so blown away by their kindliness. Firstly they would pick you directly from the station and also take you back when you leave. The lodge... More 

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Christchurch
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 5, 2014

This was our first trip to Japan. Before we went I had read all about how hospitable Japanese people are, but I was still blown away by the service at Eternal Flame. The hosts are amazing at their job and create a wonderful atmosphere. You feel comfortable, like you're at home, but far more elegant and luxurious! We visited as... More 

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Brisbane, Australia
1 review
5 of 5 stars Reviewed February 6, 2013

After hearing my partner sing praises of Nao and Kimi's hospitality at Eternal Flame over his last three stays, I had to see it for myself (this was my partner's 4th stay at Eternal Flame). The rooms are simple but comfortable, with a very good common room and WiFi, and the breakfasts every morning were delicious and filling! Nao and... More 

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Sydney, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 31, 2013

This very comfortable and amazing value pensione is well located near Ecoland near a good choice of restaurants and bars. For Japan the rooms are a reasonable size and although basic are quite comfortable either with ensuite or shared facilities. The common areas are nicely appointed, very relaxing and cosy, with free tea, coffee and internet available. Our hosts Kimmy... More 

Was this review helpful? Yes 2
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