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All 100 Hakuba-mura hotels

Hotel Hakuba

5470-1 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
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Ranked #17 of 100 Hotels / Ryokan in Hakuba-mura
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 20, 2014
Krystal J
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82 reviews from our community

Traveler rating
    31
    42
    6
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed April 20, 2014 via mobile

Would recommend this hotel to anyone looking to ski/snowboard in the area. With multiple free shuttles located directly on the hotels doorstep - you're perfectly located to visit all the mountains, and not just one. Breakfast and dinners offer great value as well. Staff were fantastic - even with our limited Japanese. Would definately stay here again, and recommend.

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hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you very much for your staying and the message. We appreciate it if you would stay in hour hotel next time. We are looking forward to seeing you againe. More 

Breda, The Netherlands
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 3, 2014

We stayed here two nights during our 3 week Japan trip. My son went snowboarding for a day. The room, onsen, breakfast etc, were perfect. A special mention for the front desk staff. Great service and attention to detail. We were pleasantly surprised, one sometimes forgets, great service still exists !

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hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you for your stay in our hotel. We will do our best for our customers satisfaction. We look forward to seeing you again soon. Best regards, Hotel Hakuba Front Nakamaru More 

Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 13, 2014 via mobile

Hotel hakuba was a great stay for myself and my husband. They have free shuttles that come multiple times of the day to take you to whichever ski resort you are going to. The shuttles ran perfectly on time - to the minute! The staff were great, speak English quite well which we were very greatful for as I have... More 

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

Easier to simply cut and paste the email I just sent to the manager: Dear Mr Yoshida My wife and I recently stayed at Hotel Hakuba for 5 nights whilst on a skiing holiday. I wanted to thank you personally and let you know how happy we were with our stay. Please note that my wife and I are both... More 

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hotel-hakuba, マネージャー at Hotel Hakuba, responded to this review

Thank you so much for your E-mail, and sorry for late reply. I had medical problem, so just come back today. Your words encouraging all of our staff. We have lots of things that we have to improve, so we will do our best for our costomer. We look forward to seeing you again soon. Best regards, Hotel Hakuba Front... More 

Chengdu, China
Top Contributor
118 reviews 118 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 7, 2014

We stayed here for four nights while skiing at the local slopes. The hotel is a gem, the front of house staff are eager to please, the room is spacious for Japanese standards and clean. The shower and bathtub are a bit small but you can soak after a long day on the slopes. The breakfast is good and is... More 

Was this review helpful? Yes 1
Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

Fantastic little hotel. Twin rooms are large and roomy. Staff are very helpful and the hotel runs a Ski/Snowboard hire business next door, very convenient albeit slightly more expensive than other hire places. Boots, board, pants, jacket, goggles and gloves were 13,000 yen for three days. Breakfast and Dinner package very affordable with a great spread of Japanese and Western... More 

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hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you very much for your stay in Hotel Hakuba. We are very happy you could enjoy the stay in Hakuba. We apologize you about dry room. we have not enough space for dry and laundry room now. We look forward to seeing you next time. Best regards, Hotel Hakuba More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

We stayed at Park Hyatt Tokyo before Hotel Hakuba and were worried about the contrasts between these two hotels. However, it was better than we expected. Staff was helpful and friendly. Breakfast was good. Onsen was a must after a full day's skiing. We definitely would love to revisit again in the future.

Was this review helpful? Yes 1
hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you very much for your stay. We are very happy, becouse you could enjoy the stay in Hakuba. We look forward to seeing you next time. Best regards, Hotel Hakuba More 

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2013 via mobile

We stayed for 5 nights and had an amazing experience. Everything was of good standard from the rooms, service, onsen and the tasty Japanese/western breakfast. It is about 10 mins away from the main town but there are plenty of local eats in the area including a Japanese indoor BBQ and a great cosy Japanese pub run by a local... More 

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 17, 2012

Very Japanese hotel, the rooms are smaller than standard western hotels as are the bathrooms. BUT excellent value to stay and very cozy. English is not spoken but staff tried very hard to communicate. Food is excellent. A little bit of the main area with open space around. We enjoyed are stay at the hotel and gratefully for the friendliness... More 

Was this review helpful? Yes 5
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Additional Information about Hotel Hakuba

Address: 5470-1 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $
Number of rooms: 70
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Also Known As:
Hakuba Hotel Mura
Hotel Style:
#2 Best Value Hotel in Hakuba-mura

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