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All 61 Hakuba-mura hotels

Hotel Hakuba

5470-1 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
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Hotel Hakuba
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90%
Ranked #15 of 61 hotels in Hakuba-mura
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Goldmember_51 Breda, The Netherlands
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71 people have reviewed this hotel

Traveler rating
    26
    37
    5
    1
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Breda, The Netherlands
Contributor
15 reviews 15 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here two nights during our 3 week Japan trip. My son went snowboarding for a day. The room, onsen, breakfast etc, were perfect. A special mention for the front desk staff. Great service and attention to detail. We were pleasantly surprised, one sometimes forgets, great service still exists !

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hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you for your stay in our hotel. We will do our best for our customers satisfaction. We look forward to seeing you again soon. Best regards, Hotel Hakuba Front Nakamaru More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel hakuba was a great stay for myself and my husband. They have free shuttles that come multiple times of the day to take you to whichever ski resort you are going to. The shuttles ran perfectly on time - to the minute! The staff were great, speak English quite well which we were very greatful for as I have... More

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Adelaide, South Australia, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Easier to simply cut and paste the email I just sent to the manager: Dear Mr Yoshida My wife and I recently stayed at Hotel Hakuba for 5 nights whilst on a skiing holiday. I wanted to thank you personally and let you know how happy we were with our stay. Please note that my wife and I are both... More

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hotel-hakuba, マネージャー at Hotel Hakuba, responded to this review

Thank you so much for your E-mail, and sorry for late reply. I had medical problem, so just come back today. Your words encouraging all of our staff. We have lots of things that we have to improve, so we will do our best for our costomer. We look forward to seeing you again soon. Best regards, Hotel Hakuba Front... More

Chengdu, China
Top Contributor
112 reviews 112 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 7, 2014

We stayed here for four nights while skiing at the local slopes. The hotel is a gem, the front of house staff are eager to please, the room is spacious for Japanese standards and clean. The shower and bathtub are a bit small but you can soak after a long day on the slopes. The breakfast is good and is... More

Was this review helpful? Yes 1
Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

Fantastic little hotel. Twin rooms are large and roomy. Staff are very helpful and the hotel runs a Ski/Snowboard hire business next door, very convenient albeit slightly more expensive than other hire places. Boots, board, pants, jacket, goggles and gloves were 13,000 yen for three days. Breakfast and Dinner package very affordable with a great spread of Japanese and Western... More

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hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you very much for your stay in Hotel Hakuba. We are very happy you could enjoy the stay in Hakuba. We apologize you about dry room. we have not enough space for dry and laundry room now. We look forward to seeing you next time. Best regards, Hotel Hakuba More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

We stayed at Park Hyatt Tokyo before Hotel Hakuba and were worried about the contrasts between these two hotels. However, it was better than we expected. Staff was helpful and friendly. Breakfast was good. Onsen was a must after a full day's skiing. We definitely would love to revisit again in the future.

Was this review helpful? Yes 1
hotel-hakuba, フロント at Hotel Hakuba, responded to this review

Thank you very much for your stay. We are very happy, becouse you could enjoy the stay in Hakuba. We look forward to seeing you next time. Best regards, Hotel Hakuba More

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2013 via mobile

We stayed for 5 nights and had an amazing experience. Everything was of good standard from the rooms, service, onsen and the tasty Japanese/western breakfast. It is about 10 mins away from the main town but there are plenty of local eats in the area including a Japanese indoor BBQ and a great cosy Japanese pub run by a local... More

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 17, 2012

Very Japanese hotel, the rooms are smaller than standard western hotels as are the bathrooms. BUT excellent value to stay and very cozy. English is not spoken but staff tried very hard to communicate. Food is excellent. A little bit of the main area with open space around. We enjoyed are stay at the hotel and gratefully for the friendliness... More

Was this review helpful? Yes 5

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Additional Information about Hotel Hakuba

Also Known As:
Hakuba Hotel Mura
Address: 5470-1 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Amenities:
Free Parking Kitchenette
Hotel Style:
#5 Best Value Hotel in Hakuba-mura
#16 Family Hotel in Hakuba-mura
Price Range (Based on Average Rates): $$
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