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All 61 Hakuba-mura hotels

Hakuba Resort Hotel La Neige Higashikan

4744 Wadanonomori Happo, Hakuba-mura, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan (Hakuba happou Onsen)
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Hakuba Resort Hotel La Neige Higashikan
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92%
Ranked #4 of 61 hotels in Hakuba-mura
A recent review
5 of 5 stars Reviewed June 3, 2014
mordecai12 Singapore, Singapore
  • Reviews (38)
  • Photos (41)
  • Amenities
  • Room tips (3)
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38 people have reviewed this hotel

Traveler rating
    30
    5
    3
    0
    0
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10
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0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Singapore, Singapore
Top Contributor
78 reviews 78 reviews
35 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed June 3, 2014

We stayed 2 nights during the low season at end-May, paying an average of 32500 per night staying at a room with a jacuzzi. Only breakfast was included. Even the ryokan owner ( the ryokan we stayed before this hotel) was surprised when this hotel emailed to ask what time we would arrive at the Hakuba station. This was a... More

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Buderim, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2014

We selected La Neige Higashikan for our Hakuba holiday because of the reviews on Tripadvisor, and we were not disappointed. We can honestly say that in many years of travel we have never experienced such friendly, helpful and comprehensive service. We had a deluxe room, and it was very comfortable, spacious and quiet, with excellent bathroom facilities. The hotel's setting... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014 via mobile

My wife and I had a week of skiing at Hakuba and had the pleasure of staying at this hotel. A beautiful well appointed room and exceptional service from all of the staff, who were incredibly obliging and helpful in every way. A special credit to the Manager, Mr Sou Yamaguchi, who ensured that we had the very best experience.... More

Was this review helpful? Yes 1
Port fairy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Welcome Mr Hellier,Wow only my parole officer calls me Mr Hellier. Those were the first words spoken by the staff of La Neige Higashikan on my arrival ,and set the tone for a week of impeccable service,great food and honest concern for my holiday enjoyment. The setting, think snowbound mansion. The feel ,think Downton abbey. The staff ,think ( I... More

Was this review helpful? Yes 1
D.C.
Top Contributor
145 reviews 145 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 17, 2014

The staff the staff the staff and their service mentality makes this phenomenal. When you arrive, they sets you on sofas in lounge and serve you tea and snacks while checking in, they take care of your skis and boots every night and morning. They drop you and pick up in private vans to/from Sakka lift which is 2 minutes... More

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2014

Wonderful stay at La Neige, the staff were so lovely and caring - always smiling and willing to help at all times! Beautiful place :) would highly recommend this place. A little bit dosppointed that they did not have any Japanese cuisine in the resort but not enough to not make me want to stay here again!

Was this review helpful? Yes 2
Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2014

My family and I recently stayed at La Neige and were truly blown away by the level of service and genuine warmth of all the staff including So, Teru and Kay. Nothing was too much for them and hotel was gorgeous as well. Thank you to all the staff at La Niege- you truly made our holiday so much better.

Was this review helpful? Yes 3
Perth, WA
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 22, 2014

We stayed at the Hotel La Neige for the last week of our recent trip to Japan and it was just magical and the perfect way to end our holiday. The Hotel is located in Wadano, so it is a little bit out of the buzzing centre of Hakuba but only a very short distance away from the Sakka ski... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 20, 2014

From the initial phone and email conversation, I can feel the manager and staff very helpful and friendly. When we arrived 7.5 hours behind schedule due to railway problem, they still pick up us at the station. We stayed at the cottage, better than expected as well as lobby, dining room, food and most important of all, the staff which... More

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2014 via mobile

My daughter and I have just spent a week at this very comfortable and extremely well-run hotel. The staff are very cheerful and always helpful. I've never experienced service as good as this, and with ski equipment involved it's particularly welcome. There were couples and families staying at the same time and all their needs were easily accommodated with very... More

Was this review helpful? Yes 2
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Additional Information about Hakuba Resort Hotel La Neige Higashikan

Address: 4744 Wadanonomori Happo, Hakuba-mura, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan
Location: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range (Based on Average Rates): $$$
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Amenities

Bar / Lounge Free Parking Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Airport Transportation
Hotel Style
#2 Ski-In / Ski-Out Hotel in Hakuba-mura #3 Family Hotel in Hakuba-mura #4 Romantic Hotel in Hakuba-mura
Number of rooms
28

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