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Hakuba Resort Hotel La Neige Higashikan

Travelers' Choice award winner
4744 Wadanonomori Happo, Hakuba-mura, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Hotel amenities
Hakuba Resort Hotel La Neige Higashikan
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A recent review
5 of 5 stars reviewed 1 week ago
Morpheus20 Hong Kong, China
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68 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel La Neige Higashikan is located 5 mins drive from Happoone Ski resort. It is a very convenient location. Ski rental is just a block away from the hotel entrance and the hotel staff will pretty much take care of your rental and return. You just need to go and try the equipment. I had a warm terrific stay here.... More 

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A return trip to Hakuba. I had previously eaten at the restaurant but this was my first time staying at La Neige Higashikan. Absolutely fantastic service and great people! A short walk to the chairlift (a snowboarding trip) although the staff are happy to drop you off in the car. On return, my boots, board and gear were looked after... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Thankyou to all the staff at La Neige Hakuba for making our stay comfortable and nice. We had a corner room which was quite spacious. The spa bath was great after a big day of skiing. The beds were firm and the cushions comfy. We ate dinner at the grill the atmosphere was dull but the food was perfect I... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

stayed at the hotel la neige higashikan for 5 nights. The service was totally amazing, definitely worthy of a 5 star hotel!! We arrived in hakuba just a little past midnight at the bus terminal, and the hotel manager waited in the heavy snow and cold to pick us up. Each morning when we leave for our skiing, they would... More 

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Hobart, Australia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and staff were amazing and the hotel was lovely. The perfect setting for a skiing holiday. I was not skiing so I had visions of sitting by the fire in the common area while my family were off skiing. That was the idea, but in reality it didn't happen. Every time I went downstairs I found teenagers lolling... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Spent 1 week for Skiholidays in this fantastic 5 Star Hotel. You get pampered by the staff in any possible way. Haven't seen so friendly staff in a long long time. With all the treatment you get by this very professional staff in an absolut fantastic hotel environment, this should easily be a 10 STAR HOTEL!!!!!! I really enjoyed and... More 

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Bangkok
Top Contributor
63 reviews 63 reviews
60 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nothing but compliment here, staff were absolutely amazing, working hard to make sure all our request were met. Room were immaculate, spacious with great view. Breakfast was very good although not grand. French restaurant was OK (average, most Western style menu here). Free WIFI was decent all around the compound. Hotel pick up service was impressive and worked extra to... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we booked the hotel, and before we arrived to well after we returned the level of personal service from Yamaguichi-san and the rest of the staff was among the best in the world. I don't like snow or skiing, but this trip made me a convert. Everyone was so helpful, the hotel was beautiful and warm and... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2015 via mobile

Lovely place, courtesy and service are guaranteed: from taking care of your skis to recommending/ booking for you best restaurants/onseng/ spas, all is part of excellent staff's service. Very good French restaurant inside, spacious little cottages, hot sake ceremony in the afternoon and tea/cookies/pop corns/etc available for kids and families all day long. Highly recommended for a relaxing ski vacations... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2015

We stayed here for Chinese New Year and LOVED it. The service was absolutely fantastic, v kind staff, and the food is delicious. We had room 501 which was superb; it ran the width of the hotel and had a huge jacuzzi with view of the snow- covered trees outside. The staff ran us up to the slopes and back... More 

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