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Hakuba Resort Hotel La Neige Higashikan

Travelers' Choice award winner
4744 Wadanonomori Happo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
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1 room 1 adult
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Hakuba Resort Hotel La Neige Higashikan
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92 Reviews from our TripAdvisor Community

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Brisbane, Queensland, Australia
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff look after you extremely well. From having skis picked up for us to meeting us out on the street to take skis from us. The food was excellent and rooms with heaps of space. It is an expensive stay but if you want to be looked after stay here!

Helpful?
Thank BC1123
Sydney, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything about the hotel is fantastic. Our ski rentals were across the road and they got delivered to the hotel. At the end of our stay they were returned by the hotel. Each morning our ski gear was set out for us and our shoes were put away for our return. We were driven to happo one. We also visited... More 

Helpful?
Thank Ang B
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing hotel but makes it exceptional is the staff and level of service. Truly a 5 star experience. Would highly recommend and our thanks to the staff for a memorable stay. When we came in from skiing they run to take your skis and have your After ski boots waiting for you. Can't wait to return!

Helpful?
Thank Katherine K
Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay. Hi level of customer service. Great staff. Dropped at the lifts and they come running out to help you carry skis etc home. They get your shoes, they put away your ski gear and then you go and have a hot bath and relax. It's a great place and its the staff that makes this hotel... More 

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Thank Philip W
Kununurra, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second time staying at La Neige, we enjoyed it so much the last time we returned & even selected the same room. We chose a corner deluxe room and it is more expensive than most accommodation in Hakuba but you get what you pay for. We have a lounge, bedroom & massive spa bath in the bathroom.... More 

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Thank Lesley01B
Auckland, New Zealand
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

we stayed at La neige for 4 days and got the best of the early jan ski weather. The hotel is quaint and authentically french. The rooms are very large and my husband and I enjoyed the jacuuzi in our room also, a good way to soak our muscles after a day on the slops. The lady at the front... More 

Helpful?
Thank Amymorganbrown
Kuala Lumpur, Malaysia
Level Contributor
152 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel gives you a very European feel (also Hakuba). Great interior design. Meal is included and is excellent French crusine. A bit overprice and it is the most (20% more) expensive hotel in my trip.

Helpful?
Thank BobBobGolden
Adelaide, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our family recently stayed at this hotel in the Japanese mountainss durng a ski trip. The thing that stood out immediately was the exceptional service. The staff were so attentive. They were there at the hotel entrance to greet us and carry our skis etc when ever we returned back from a ski trip. They sat us down and helped... More 

Helpful?
Thank Tilly788
Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The name is a mouthful, but everything else was made as easy as possible for us. The extra effort that the staff made for the 4 nights of our stay was above and beyond what I have experienced in a long time. The hotel is comfortable and convenient and the quaint lobby where you can toast marshmallows at the fire... More 

Helpful?
Thank FRASERB68
Darlington
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This is a superb hotel set back in the woods in Hakuba - Wadano and conveniently located for the slopes and amenities but far enough away to enjoy the peace and tranquillity. The hotel team really could not have been more helpful (including drop off and pick up from the slopes). A great hotel restaurant also available. A superb location... More 

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Thank Quoff
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