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Hakuba Hifumi

Certificate of Excellence
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4998 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Hakuba Hifumi
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Maggie O
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (10)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (39)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Glad I booked this ryokan. Stayed here for 2 nights. Love the serene environment. Excellent service. Always making sure you are comfortable and ever ready to lend a helping hand with a smile. We booked a room with a private onsen. Huge room with very comfortable beds. Love the private onsen. My 5 years old enjoyed it so much. Food... More 

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hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. How was the spring time in Hakuba? It must have been very refreshing and comfortable with a moderate weather. We are glad to hear that you enjoyed one of our deluxe rooms with a private onsen. Yes,... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 28, 2015

Once again to experience the fantastic Japanese service spirit. It's a simple, comfortable Japanese Ryokan offer the best service. All staffs are friendly and helpful. Although we can't dine in the room, we still feel good quality time when we dine in the dining room. We stayed in their new suite this time and thanks for free upgrade for my... More 

Was this review helpful? Yes
hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. We are glad to hear that you enjoyed our Japanese style and had a relaxed time. And thank you very much for choosing our hotel to spend your precious birthday. We hope you had a wonderful one.... More 

London
Top Contributor
194 reviews 194 reviews
21 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed February 12, 2015

We are dinner at the restaurant at this hotel while we were staying in Hakuba. The staff were very attentive and explained each course as it arrived. We ordered the most expensive set menu which included higher quality meat and fish such as wagyu shinshu beef. We enjoyed the meal which was the best meal we ate in Hakuba.

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hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for dining at our restaurant. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. It is our pleasure you enjoyed the dinner. We are proud of our elegant and delicate Japanese cuisines. All the ingredients we serve are carefully selected and prepared, and fresh seasonal ingredients are used for... More 

Adelaide, Australia
Top Contributor
104 reviews 104 reviews
30 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed February 11, 2015

It felt like coming home and this was only our second stay here. We were travelling with friends who were staying for their fifth visit. At our first breakfast we saw a number of other people from our previous stay! Tomohiko and his wonderful family and team cohesively and seamlessly run a very tight ship. They work extremely hard to... More 

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hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your continuous visit. We are very happy to see more and more guests coming back and staying with us every year. It was nice to see your family again. It is lovely but not very easy to travel with small children especially when you travel abroad. So it is good to hear that you could... More 

Jindabyne, Australia
Top Contributor
170 reviews 170 reviews
108 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed February 7, 2015 via mobile

This is simply a fantastic place to stay. The dinners were exquisite with the waitresses giving English explanations of how to eat each course. A few examples of the service- Running late via a bus connection our driver called ahead to the Hifumi, he then gave us his phone where the manager of the Hifumi wanted to know what we... More 

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hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. We are happy to hear that you liked our dinners. And taiyaki was a good one, wasn't it? We have some dinner courses, but we are open to listen to your requests as much as we can.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2015

My wife and I had a dream ski holiday staying at the Hifumi. Everything from the traditional meals, outdoor bath and indoor onsen, the service and hospitality was just superb. You can choose traditional japanese or western breakfast and they do a wonderful japanese evening meal. My wife is gluten intolerant - this was not a problem at all for... More 

Was this review helpful? Yes
hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. We want our guest to enjoy not only skiing but also experiencing our Japanese style service, food, and relaxed time in our comfortable room. We are glad it seems you did enjoy all of them. All the... More 

Hong Kong
Top Contributor
63 reviews 63 reviews
48 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed January 27, 2015

I have stayed in probably over 20 ryokans all over Japan, ranging from basic ones to pure luxury ones. Hifumi is probably somewhere in the middle, but I am giving this place 5 stars because of these reasons: 1. Great value for money. For the price you pay for this ryokan, you get a very decent room (I chose the... More 

Was this review helpful? Yes 1
hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. Thank you very much for giving us 5 stars even after visiting so many ryokans all over Japan. We always welcome you with hearty hospitality to make your ski holiday as a nice one. We hope you... More 

Geraldton, Western Australia, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015

The service was above and beyond and the food was even better!! It was a fantastic Japanese experience, we would highly recommend this restaurant to anyone staying or visiting Hakuba. It is certainly a little gem with very personal service

Was this review helpful? Yes
hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for visiting us for dinner. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. We are proud of our delicate and premium Japanese dinner with carefully selected, seasonal, and fresh food. It is our pleasure if you felt good with our hospitality and service. Please come and visit us... More 

Canberra, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 16, 2015

We stayed at Hakuba Hifumi for 6 nights on our recent ski trip to Hakuba. It was our first trip to Japan and we wanted to experience a traditional Japanese ryokan, and Hakuba Hifumi is an exemplary display of true Japanese hospitality. The hotel/ryokan is spotless, simple and elegant in design. The host was so welcoming and obliging, we had... More 

Was this review helpful? Yes
hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. It is our pleasure you liked and felt comfortable with our Japanese style facilities, service, and hospitality. Sleeping on futon on tatami is comfortable and must be a good experience. But we have another “deluxe” room which... More 

Singapore
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed January 16, 2015

We stayed at this small, expertly-run ryokan in December 2014. The day we were due to travel to Hakuba from Matsumoto, we were met with snow storms, resulting in all trains being cancelled. So from Matsumoto, we took the train to Shinano-Omachi, and where we would have changed trains onwards to Hakuba, this was replaced by a bus. Travel time... More 

Was this review helpful? Yes 5
hakubahifumi, お客様担当マネージャー at Hakuba Hifumi, responded to this review

Thank you very much for your stay. We are really happy for the wonderful meeting with you at this modern-Japanese hotel in Hakuba. You must have had a hard trip to our hotel but, nevertheless, it looks you really enjoyed your stay in our hotel and Hakuba. We do appreciate your comments in details about us, which would give more... More 

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