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All 2 Gerik hotels

Belum Rainforest Resort

3.0 of 5 Hotel   |   Pulau Banding, Gerik 33200 , Malaysia
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Ranked #1 of 2 hotels in Gerik
A recent review
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  • Reviews (174)
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174 people have reviewed this hotel

Traveler rating
    20
    64
    61
    17
    12
See reviews for
52
66
3
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms and surroundings are really nice and have a very 'eco' feel to it. The infinity pool overlooking the lake is very nice! The organization could be better, the reception staff couldn't tell us where to go for a walk, they had no idea that the trail on the map they gave us was not the same as a... More

Was this review helpful? Yes
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Thank you for choosing Belum Rainforest Resort for your recent stay in Malaysia.It was a pleasure to have you as our guest. We have shared your feedback with entire team. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Thank you again for posting your... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I decided to write a review for this resort because I personally believe that this place and this resort can become one of the most important tourist spot in the near future, both local and international. Generally, i m satisfied with my 3d2n stay with the resort. I do encounter a few glitches, from reservation till my check out, and... More

Was this review helpful? Yes 1
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Hi, Thank you for choosing Belum Rainforest Resort for your recent stay in Malaysia.It was a pleasure to have you as our guest. We have read your comments and we greatly appreciate that you took the time to write them. Kindly accept my sincere apologies for not being able to provide you with the high standard of hospitality which is... More

Malaysia
Top Contributor
54 reviews 54 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 17, 2014

It took me 2 e-mails, 1 Facebook message and 2 phone calls, before the reservation desk attended to my reservation enquiry. I sent the 1st enquiry mail to the e-mail address provided at their website (info@belumresort.com) and apparently, this is the e-mail address for their office in PJ, NOT the resort itself. I found out later that the correct address... More

Was this review helpful? Yes 1
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Hi, Greetings from Belum Rainforest Resort! We have read your comments about our reservation handling, Room Maintenance, Quality of Food and Facilities. Kindly accept our sincere apologies for not being able to provide you with the high standard of hospitality which is the general norm of our resort. We genuinely regret the inconvenience caused to you during your stay with... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2014

I'll start with the good stuff - the building is BEAUTIFUL, our room was by far the best we stayed in, and the views are amazing. The senior management were also ace - I fed back about a couple of things, and they were really responsive and helpful. Nonetheless, there's a weird disconnect in the hotel. The food is pretty... More

Was this review helpful? Yes 3
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Good day, Thank you for choosing Belum Rainforest Resort for your recent stay in Malaysia.It was a pleasure to have you as our guest. Please accept our sincere apology. We have read your comments and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. We also appreciate your feedback on... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 22, 2014

My partner and I just stayed at this resort. It is a remarkable venue and we stayed in a wonderful room, enjoyed the sun and the excellent tour into the jungle (although our vegetarian meals were eaten by other members of our group much to our frustration). Whenever we had an issue, we took it up with he management, who... More

Was this review helpful? Yes 2
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Hi. Thank you for choosing Belum Rainforest Resort as your “Gateway To Nature” destination. We are extremely concerned to note your dissatisfaction for the said issues. We would take this opportunity to apologize for the inconvenience caused that has happened to you and we sincerely hope that you will have no further cause for any complaint in our service and... More

Manama, Bahrain
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 14, 2014

The resort is a gem in the rainforest and those who are used to 5 star hotels would find similar comfort with an amazing experience to be surrounded by scenic views of nature. We stayed 2 nights at the 1st floor of the new wing with modern architecture, well designed room and spacious bathroom. The buffet at the Hornbill had... More

Was this review helpful? Yes 1
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Hi, Thank you so much for your beautiful review. We are very happy that we able to contribute to a memorable stay of yours and definitely will be delighted to welcome you back next time you arrive to Belum Rainforest Resort. Best Regards. More

Kortrijk, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2014

We stayed here for 3 nights, visiting Malaysia in a tour. We had a very nice stay. I got the deluxe superior room, there was enough space for 3 persons. A nice bathroom. We did Outdoor activity's like hiking with at the end a wonderfull view. The nice swimming pool was also very welcomevafter a hot day. If i can... More

Was this review helpful? Yes 1
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at our Resort. We hope to welcome you soon again. Best Regards. More

Subang Jaya, Malaysia
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 8, 2014

Stayed at this resort for 2 nights with my family of 5. Took 2 deluxe superior rooms with connecting door. Good and helpful front desk staff. Nice view from the rooms. But interior but no TV, luckily has internet connection. Nice swimming pool facing the lake. Plenty of choice for the breakfast. However need to buy for the diner (buffet)... More

Was this review helpful? Yes 1
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Thank you for choosing Belum Rainforest Resort for your recent stay in Malaysia.It was a pleasure to have you as our guest. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Thank you again for posting your review; we look forward... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 6, 2014

The hotel is the gateway to nature. We only stayed one night, which is to short to explore the surrounding. We stayed in the new part of the hotel, which is very modern decorated and comfortable. However next time I would like to stay in one of the houses with beautiful view over the lake.

Was this review helpful? Yes
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Thank you so much for your beautiful review. We are very happy that we able to contribute to a memorable stay of yours and definitely will be delighted to welcome you back next time you arrive to Belum Rainforest Resort. Regards, More

Poortugaal, The Netherlands
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2014

Belum Rainforest resort is an amazing place to stay, we had a great time! Booked the superior room, absolutely beautifull! They have an eye for detail in this place. We also booked the full day tour with guide Basri, great guy, explained alot about the area. The food and drinks are quite expensive but it was all worth it! Nice... More

Was this review helpful? Yes 1
noryasmi, Guest Relations Manager at Belum Rainforest Resort, responded to this review

Thank you so much for your beautiful review. We are very happy that we able to contribute to a memorable stay of yours and definitely will be delighted to welcome you back next time to Belum Rainforest Resort! Best Regards. More

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Additional Information about Belum Rainforest Resort

Address: Pulau Banding, Gerik 33200 , Malaysia
Phone Number:
Location: Malaysia > Perak > Hulu Perak District > Gerik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Belum Rainforest Resort 3*
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Also Known As:
Belum Rainforest Hotel Gerik
Belum Rainforest Resort Malaysia/Gerik, Perak

252 photos of this hotel

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Amenities

Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Belum Rainforest Resort is one of Malaysia's premier ecotourism holiday destinations. Set in the midst of a tropical paradise, Pulau Banding, the Belum Rainforest Resort, is everything nature-lovers and holiday-goers expect in a getaway destination: complete relaxation and serenity, stunning views and surroundings, adventure, and the chance to get close to nature.With the Belum-Temengor Rainforest literally at their doorstep, guests at the resort will have a rare opportunity to experience the soothing beauty and mystery of the vast jungle, which has remained untouched for centuries. Nature lovers will revel at the chance to observe the beauty of plants and scenery that can be found only rarely elsewhere. Meanwhile, thrilling outdoor activities await adventure seekers who crave for adrenaline-pumping experiences. ... more   less 
Number of rooms
69

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