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Yuzawa New Otani

330 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
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Yuzawa New Otani
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39 Reviews from our TripAdvisor Community

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17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (7)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (15)
All months
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is close of JR station, ofter free shuttle and have a rental service of ski. We rent a snow boots (Y500) and used a locker at morning (before checkin). No wifi in room, only in Lobby. Have a private onsen, with reservation. Excelent breakfast in japanese cuisine. Love Yuzawa !

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Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

Honestly, I didn't know what to expect staying at this Hotel as I was thinking we booked ourselves (via a friend's help and recommendation) a proper hotel room with beds. We went during winter where the town was covered with snow and it was snowing when we arrived. It was a pleasant surprise to walk into the room and see... More 

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed June 14, 2014

Beyond expectation, they have every criteria on my check list, price, location, service, room size and ONSEN . They even pick you and send you to yuzawa station, anytime; the shuttle is just outside the hotel. Superb, I will definitely come back here again in my next trip to japan

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Bangkok
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 16, 2014

very lovely nice service, though little English skill. room quality is exceptional, nice onsen. Too bad that outdoor onsen available only for Women. Easy access because hotel shuttle van always available. Gara yuzawa shuttle bus stop at Hotel too.

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Taiwan, Japan, UK, USA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 26, 2014

If u are looking for the experience to stay at a Japanese ryokan but wants a private bathroom and at a afforable price. this is the place. Staff is very friendly but only understand very very basic English. Hotel has hot spring facilities one small outdoor pool and one indoor pool. Although the hotel is quite "old", it was well... More 

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hanoi
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 10, 2014 via mobile

If you are up for the real experience and not at a resort with other foreigners.. this is for you. The service is cordial and pleasant and no real complaints at all except wifi is only on the public main floor. The onsen inside the hotel is amazing ... women have outdoor onsen. The products they give you to use... More 

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Singapore, Singapore
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 6, 2012

Realised that there is almost no english review of the hotel. this does not come as a surprise after having visited the place last week. i got a feeling that i was the only person in the hotel who doesnt speak in japanese. it was almost full house for both nights that i was there. it is really evident that... More 

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