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Yuzawa New Otani

330 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
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Yuzawa New Otani
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars Reviewed January 5, 2015
Sophia S Singapore, Singapore
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35 reviews from our community

Traveler rating
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    9
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15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (35)
  • Mar-May only
    (5)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (15)
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

Honestly, I didn't know what to expect staying at this Hotel as I was thinking we booked ourselves (via a friend's help and recommendation) a proper hotel room with beds. We went during winter where the town was covered with snow and it was snowing when we arrived. It was a pleasant surprise to walk into the room and see... More 

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed June 14, 2014

Beyond expectation, they have every criteria on my check list, price, location, service, room size and ONSEN . They even pick you and send you to yuzawa station, anytime; the shuttle is just outside the hotel. Superb, I will definitely come back here again in my next trip to japan

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Bangkok
Top Contributor
51 reviews 51 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 16, 2014

very lovely nice service, though little English skill. room quality is exceptional, nice onsen. Too bad that outdoor onsen available only for Women. Easy access because hotel shuttle van always available. Gara yuzawa shuttle bus stop at Hotel too.

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Taiwan, Japan, UK, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2014

If u are looking for the experience to stay at a Japanese ryokan but wants a private bathroom and at a afforable price. this is the place. Staff is very friendly but only understand very very basic English. Hotel has hot spring facilities one small outdoor pool and one indoor pool. Although the hotel is quite "old", it was well... More 

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hanoi
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 10, 2014 via mobile

If you are up for the real experience and not at a resort with other foreigners.. this is for you. The service is cordial and pleasant and no real complaints at all except wifi is only on the public main floor. The onsen inside the hotel is amazing ... women have outdoor onsen. The products they give you to use... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 6, 2012

Realised that there is almost no english review of the hotel. this does not come as a surprise after having visited the place last week. i got a feeling that i was the only person in the hotel who doesnt speak in japanese. it was almost full house for both nights that i was there. it is really evident that... More 

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