We stayed in this hotel in January 2012; two children aged 2 and 3, and two adults. Main purpose of the trip was to introduce skiing to our two sons and for that, the area was not optimal. There is ski-in ski-out but for such young children not the easiest of access to the snow. We later learned there are... More

Can't write much and it's my first review after years of hogging tripadvisor advice for our hols, but I had to write this. If you have kids and live in Singapore, want the Japan ski thing, worried about English and the two flight change to Hokkaido, Yuzawa is your best choice. The English hostess there, Ms. Yamada was just great,... More

Went for a couple of days skiing whilst in Tokyo, took the bullet from Tokyo and then the shuttle from Gala Yuzawa, and dropped at the door. Limited English spoken but we all made ourselves understood. The slopes attached were a little limited but generally empty but we tried the main Gala site as well which are much larger and... More

I went there for a long 3 day weekend. The hotel was full, and just about everybody was there with kids. We took advantage of the slopes, ski lessons for the kids, the pool, both Japanese restaurants, and public bath. The hotel was very clean, service was great as always in Japan, food was good, The place was good, with... More

Great buffet and kids playing facilities. The playroom has video games for bigger kids as well. Yummy cakes in the coffee shop.

We were wanting to take our daughters (12 & 4 yo) to the snow for a few days as well as sight see in Japan. Looking around, Yuzawa and in particular Naspa New Otani seemed ideal as it is only 80 minues from Tokyo by Shinkansen and the hotel's regular bus shuttles (20 -30 minutely) to & from the train... More