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NASPA New Otani

Certificate of Excellence
2117-9 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
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1 room 1 adult
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NASPA New Otani
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151 Reviews from our TripAdvisor Community

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Tokyo, Japan
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Big hotel with everything you need. Rooms were spacious and clean. Not a place if you want quiet and peace, dining was crappy and dirty. Not much of a slope for skiing but enough for children and beginners.

Helpful?
Thank uandmetrav
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Naspa New Otani is just next to ski lift, ski rental, ski school. Everything's so convenient. It's also not too crowded. Mostly hotel guests in the ski area. Most importantly, reservation staff's super helpful, kind and considerate. His name is Teppei. I made reservation and contacted him. He gently provided us the detailed of food and accommodation. With this year... More 

Helpful?
Thank Nok T
Macau Region, China
1 review
5 of 5 stars Reviewed January 5, 2016

This hotel is our favorite place for our winter holiday and we had stayed more than 4 times since 2003. We have to thank Ms Manami Yamada for taking good care of our booking and all the necessary information with regarding to our trips. The facilities for the ski garden, hot spring, food and services are excellent. We can enjoy... More 

Helpful?
Thank andyng55895
Singapore, null, Singapore
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

Already before my stay, I had received up-to-date information by Mr Teppei and Ms Manami the 2 English-speaking staff on the weather condition and they even sent me videos and links so I was fully aware of the unseasonably lack of snow. I requested for and received ample advice on my alternative sightseeing options should there really be no snow... More 

Helpful?
2 Thank Kareen L
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 23, 2015

I am writing to express my deepest thank you to Ms.Manami and Mr. Wakatsuki of the Naspa New Omani Hotel. As a travel guide writer, I travel and review hotels for a living. I must say that this hotel's hospitality impressed me a lot. I only stayed for 2 nights 1 day, so before my trip I was already in... More 

Helpful?
3 Thank Yancychu
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 20, 2015 via mobile

The hotel room that I stayed in was really big. The facilities there including the hot spring are awesome. There are some samples of some tidbits sold in the shop in the hotel in the room. (These will not be replenished when eaten.) It is recommended to try the hot spring.

Helpful?
Thank Bryon L
Tokyo, Japan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 17, 2015

We stayed in this hotel for 2N3D in January 2013. The hotel provides free shuttle buses from Yuzawa Station West Exit. The ride to the hotel takes around 4-5 minutes only. Rooms were absolutely clean and comfortable. Apart from Unit Bathroom it had a separate room for hydro massage. One can choose between smoking and non-smoking rooms. Every alternate floor... More 

Helpful?
Thank Purbita D
Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 23, 2015

The room is neat and clean, Onsen is wide and nice view. the hotel has great facilities. Food at the hotel restaurant is fine but there are few menu to choose. Don't wear Yukata ( Japanese Costume which provided in the room ) go to the western Restaurant, the staff will ask you to change in western style.

Helpful?
1 Thank Boosakorn
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

Buffet are so good! We stayed at the tower section Room is so awesome!! View is perfect! Non smoking room is so nice! Service are good!! But... At the ski rental are some staff are not kind.. We hope more good services , keep it up!

Helpful?
1 Thank Bea D
Singapore, Singapore
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed March 25, 2015 via mobile

My family of seven loved our experience in NASPA. Few things that u must do! 1- check out the Onsen, private one of u are shy at 5000yen 2- book a ski lesson ! They have beginner slope which is great for our young ones 3- take shuttle down town to eat and shop 4- go sledging ( buy a... More 

Helpful?
2 Thank ang w
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