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All 85 Yuzawa-machi hotels

NASPA New Otani

3.5 of 5 Hotel   |   2117-9 Yuzawa, Yuzawa-machi, Minamiuonuma-gun, Niigata Prefecture 949-6101, Japan (Echigoyuzawa Onsen)
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NASPA New Otani
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Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 19, 2014
Kikka1931 Shanghai, China
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90 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shanghai, China
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 19, 2014

Yes, I know: we are in Japan so sometimes we think it's a given that you get good service. But here everything looks great : it's the atmosphere, the willingness to help, the attention to details, the flexible thinking (yes, in Japan!), the vicinity to the slopes.......the hotel is not new, but it is kept in mint conditions and with... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2014

What an experience, the hotel is situated right on the snow. The staff were extremely helpful with all of our requests. The rooms have everything you require and are very comfortable. The buffet breakfast caters for both Japanese and Western and is plentiful. The free bus service to town runs on a regular schedule and if you miss the last... More

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Tamuning, Mariana Islands
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 2, 2014

Here is the link of some areas of the hotel: http://youtu.be/-a1RKixOfl4 http://youtu.be/WGSchNoZbuQ My family and I are regular vacationers to Japan but we wanted to try something different. We always do the whole Tokyo, Fuji, Kyoto, & Osaka bit (which we love) but coming from a very hot and humid Island, we wanted to see snow and ski/snow board for... More

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Bangkok, Thailand
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 25, 2014

Think Club Med Japanese style and you have a pretty good idea about what to expect at Naspa New Otani ski garden. The hotel is mostly geared to families and to Japanese speaking families in particular. However, even though we didn't speak a word of Japanese we were able to just about negotiate our way around the resort and found... More

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Phnom Penh, Cambodia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 31, 2014

I visited Naspa alone, on my first visit to Japan and unable to speak any Japanese. It probably wasn't the best choice for me (or anyone in a similar situation). That said, in many ways it's a great hotel. So, what's good and what's not? Naspa is a big hotel on the mountainside away from the main village/town. By 'away'... More

Was this review helpful? Yes 1
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 12, 2014

We went to Yuzawa with the kids to play in the snow and we had a great time! The hotel is easy to get to (regular shuttles from the station) and is very comfortable. We had a superior Fourth Room which is more like a two bedroom apartment, and got a package that included breakfast and dinner. The room was... More

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2014

Naspa is our first time out at a ski resort so we have nothing to compare to. We also didnt ski but had a whale of a time playing in the snow with the kids with the sleds. Getting to Naspa is pretty easy from Tokyo, especially if you have a JR Pass and is only 80 mins away from... More

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Tokyo, Japan
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed December 25, 2012

5 minute drive from Echigo Yuzawa station, which is only 80 minutes from Tokyo by Shinkansen. I stay at this hotel every year and always book a junior suite that is originally built as a residential condo - spacious & comfortable, yet the price is only a few thousand yen more than a regular room. Public baths are large but... More

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Beijing, China
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 19, 2012

We stayed in this hotel in January 2012; two children aged 2 and 3, and two adults. Main purpose of the trip was to introduce skiing to our two sons and for that, the area was not optimal. There is ski-in ski-out but for such young children not the easiest of access to the snow. We later learned there are... More

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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2012 via mobile

Can't write much and it's my first review after years of hogging tripadvisor advice for our hols, but I had to write this. If you have kids and live in Singapore, want the Japan ski thing, worried about English and the two flight change to Hokkaido, Yuzawa is your best choice. The English hostess there, Ms. Yamada was just great,... More

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Additional Information about NASPA New Otani

Address: 2117-9 Yuzawa, Yuzawa-machi, Minamiuonuma-gun, Niigata Prefecture 949-6101, Japan
Location: Japan > Chubu > Niigata Prefecture > Minamiuonuma-gun > Yuzawa-machi > Echigoyuzawa Onsen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NASPA New Otani 3.5*
Number of rooms: 230
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