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All 87 Yuzawa-machi hotels

NASPA New Otani

3.5 of 5 Hotel   |   2117-9 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture (Echigoyuzawa Onsen)
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NASPA New Otani
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Certificate of Excellence 2014
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102 reviews from our community

Traveler rating
    28
    54
    17
    2
    1
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61
19
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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    (102)
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    (26)
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    (19)
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    (42)
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Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was truly a great vacation for our family! We are a Swiss/Italian family living in Singapore and wanted to find a place to have our 3 kids (8yo, 6yo and 4yo) learn how to ski. We feel so lucky we chose NASPA New Otani! First of all, it was very easy to get there. From Singapore, Yuzawa is much... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The service from all staff is very friendly including the driver, just 100% top service. Naspa has perfect location for family skiing or even singles or groups of friends. I say this even though we ski every yr in Sydney but it's not for advanced skiers. Just step outside the hotel is the lift. Inside the hotel there's free lockers... More 

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
51 reviews 51 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 19, 2014

Yes, I know: we are in Japan so sometimes we think it's a given that you get good service. But here everything looks great : it's the atmosphere, the willingness to help, the attention to details, the flexible thinking (yes, in Japan!), the vicinity to the slopes.......the hotel is not new, but it is kept in mint conditions and with... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2014

What an experience, the hotel is situated right on the snow. The staff were extremely helpful with all of our requests. The rooms have everything you require and are very comfortable. The buffet breakfast caters for both Japanese and Western and is plentiful. The free bus service to town runs on a regular schedule and if you miss the last... More 

Was this review helpful? Yes 2
Tamuning, Mariana Islands
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 2, 2014

Here is the link of some areas of the hotel: http://youtu.be/-a1RKixOfl4 http://youtu.be/WGSchNoZbuQ My family and I are regular vacationers to Japan but we wanted to try something different. We always do the whole Tokyo, Fuji, Kyoto, & Osaka bit (which we love) but coming from a very hot and humid Island, we wanted to see snow and ski/snow board for... More 

Was this review helpful? Yes 5
Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 25, 2014

Think Club Med Japanese style and you have a pretty good idea about what to expect at Naspa New Otani ski garden. The hotel is mostly geared to families and to Japanese speaking families in particular. However, even though we didn't speak a word of Japanese we were able to just about negotiate our way around the resort and found... More 

Was this review helpful? Yes 1
Phnom Penh, Cambodia
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 31, 2014

I visited Naspa alone, on my first visit to Japan and unable to speak any Japanese. It probably wasn't the best choice for me (or anyone in a similar situation). That said, in many ways it's a great hotel. So, what's good and what's not? Naspa is a big hotel on the mountainside away from the main village/town. By 'away'... More 

Was this review helpful? Yes 1
sydney
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 12, 2014

We went to Yuzawa with the kids to play in the snow and we had a great time! The hotel is easy to get to (regular shuttles from the station) and is very comfortable. We had a superior Fourth Room which is more like a two bedroom apartment, and got a package that included breakfast and dinner. The room was... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2014

Naspa is our first time out at a ski resort so we have nothing to compare to. We also didnt ski but had a whale of a time playing in the snow with the kids with the sleds. Getting to Naspa is pretty easy from Tokyo, especially if you have a JR Pass and is only 80 mins away from... More 

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
219 helpful votes 219 helpful votes
4 of 5 stars Reviewed December 25, 2012

5 minute drive from Echigo Yuzawa station, which is only 80 minutes from Tokyo by Shinkansen. I stay at this hotel every year and always book a junior suite that is originally built as a residential condo - spacious & comfortable, yet the price is only a few thousand yen more than a regular room. Public baths are large but... More 

Was this review helpful? Yes 6
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Additional Information about NASPA New Otani

Address: 2117-9 Yuzawa, Minamiuonuma-gun, Yuzawa-machi 949-6101, Niigata Prefecture
Location: Japan > Chubu > Niigata Prefecture > Minamiuonuma-gun > Yuzawa-machi > Echigoyuzawa Onsen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NASPA New Otani 3.5*
Number of rooms: 230
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Hotel Style:
#3 Family Hotel in Yuzawa-machi

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