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Hotel Mercure - Les Arcs 1800

Certificate of Excellence
Village de Charmettoger | Arc 1800, 73700 Les Arcs, Bourg Saint Maurice, France (Formerly Grand Hotel Paradiso - Les Arcs)
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1 room 1 guest
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Hotel Mercure - Les Arcs 1800
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291 Reviews from our TripAdvisor Community

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Traveler rating
    122
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (85)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (116)
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Ghent, Belgium
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed July 26, 2015

We stayed in July for 3 nights. We had a very nice room on the 7th floor with perfect view over the valley. The room rate including breakfast was 89 €, which we consider a very good value for money for this 4-star restaurant. The staff is extremely friendly. The breakfast is very good and open from 6:30 till 11:00.... More 

Was this review helpful? Yes 1
CELINE L, Manager at Hotel Mercure - Les Arcs 1800, responded to this review

Thank you so much for having time to let us this kindly message... It make us very happy to know That You had shared a good stay in our hotel Mercure Arc 1800....Don 't hesitated to come back again !! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 31, 2015

What a lovely hotel. The staff were really lovely especially in the ski shop where you hire equipment. The hotel was clean, spacious and comfortable. Rooms cleaned every day. Breakfast is absolutely lovely and you can stock up for the day ahead. There are two ways to the slopes. For beginners I would suggest heading left out if the lobby... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

Stayed there with family for 4 days. We were half board. The rooms was spacious and had a balcony too. The breakfast buffet was excellent with lot of choices. I had the tastiest and most cheesy (literally!) scrambled eggs ever. It was yummy. Every morning I looked for scrambled eggs, sausages and pancakes. Except for the desserts, the 3-course dinner... More 

Was this review helpful? Yes 1
Cesson, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 12, 2014

Directrice present and looked after her clients, personnel top very helpful and polite, Dinner was very nice , Breakfast Buffet was very good with lots of choice , Hotel has a good position for skiing, A very nice Terrace, Rooms are a very good size, Tea & Coffee not put in the room every day ? 15.00€ for a Dog... More 

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CELINE L, Directeur général at Hotel Mercure - Les Arcs 1800, responded to this review
Google Translation

Un grand merci d'avoir pris le temps de nous laisser ce gentil message sur les souvenirs de votre séjour à... More 

Reading, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 9, 2014

A good hotel with very good facilities for skiing - very near the piste, convenient ski lockers etc. Rooms are large with great views on the valley side. We have stayed here many times. Main problem is the food at Dinner does not meet usual Mercure standards and is relatively expensive (considering the quality) even by French standards. To walk... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Level Contributor
266 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed March 11, 2014

The hotel is well positioned close (50m) to the end of the Charmettoger piste and the ski lift. I had one of the best checkin arrival experiences ever, though the friendliness of the hotel service did vary somewhat. The staff in the bar were rude, but in the restaurant engaged, hyper active and helpful ~ strange. The rooms are large... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 14, 2014

We gave the Mercure a good review last year. It's now under new management so here is an update for Feb 2014. It has a more professional feel to it. Food good and bar friendly. Views from the room as good as ever. A healthy mix of groups, couples and more families than we've seen before. Apparently updates are planned... More 

Was this review helpful? Yes 1
CELINE L, Directeur général at Hotel Mercure - Les Arcs 1800, responded to this review

Wonderful Guest, thank you so much for your kindly message That make us very happy... Your french is perfect :-) so don't hesitated to come back quick to practis again. We are waiting for you More 

London, United Kingdom
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 13, 2014

We stayed at this hotel over the New year for a week as a family,the hotel itself is a good size not too large,we stayed here as BB and to be honest its a high 3 star hotel,everything in this hotel is a 4 star however a few things let it down, the rooms are a bit tired looking,and there... More 

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London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 28, 2013

We loved our week at the Mercure 1800! The staff were friendly and helpful, with great language skills so were more than happy to speak English when my French failed. The room was spacious and it was lovely having a balcony to dry kit on after a day on the slopes. We were half-board and found the food was great.... More 

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