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Hotel Mercure - Les Arcs 1800

Certificate of Excellence
Village de Charmettoger | Arc 1800, 73700 Les Arcs, Bourg Saint Maurice, France (Formerly Grand Hotel Paradiso - Les Arcs)
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Hotel Mercure - Les Arcs 1800
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Hotel Mercure - Les Arcs 1800
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272 reviews from our community

Traveler rating
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    33
    14
    11
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116
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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saugerties ny usa
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

to get to the hotel from ny is a long trip. 8 hrs flight 3 30 hrs by bus. than there was supposed to be a shuttle for the 500 meter hike up the drive way that did not show up .check in is not before 4pm so we had to just walk around and keep ourselfs from falling asleep.... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

Stayed there with family for 4 days. We were half board. The rooms was spacious and had a balcony too. The breakfast buffet was excellent with lot of choices. I had the tastiest and most cheesy (literally!) scrambled eggs ever. It was yummy. Every morning I looked for scrambled eggs, sausages and pancakes. Except for the desserts, the 3-course dinner... More 

Was this review helpful? Yes 1
Cesson, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

Directrice present and looked after her clients, personnel top very helpful and polite, Dinner was very nice , Breakfast Buffet was very good with lots of choice , Hotel has a good position for skiing, A very nice Terrace, Rooms are a very good size, Tea & Coffee not put in the room every day ? 15.00€ for a Dog... More 

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CELINE L, Directeur général at Hotel Mercure - Les Arcs 1800, responded to this review
Google Translation

Un grand merci d'avoir pris le temps de nous laisser ce gentil message sur les souvenirs de votre séjour à... More 

Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2014

A good hotel with very good facilities for skiing - very near the piste, convenient ski lockers etc. Rooms are large with great views on the valley side. We have stayed here many times. Main problem is the food at Dinner does not meet usual Mercure standards and is relatively expensive (considering the quality) even by French standards. To walk... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Top Contributor
269 reviews 269 reviews
133 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed March 11, 2014

The hotel is well positioned close (50m) to the end of the Charmettoger piste and the ski lift. I had one of the best checkin arrival experiences ever, though the friendliness of the hotel service did vary somewhat. The staff in the bar were rude, but in the restaurant engaged, hyper active and helpful ~ strange. The rooms are large... More 

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 14, 2014

We gave the Mercure a good review last year. It's now under new management so here is an update for Feb 2014. It has a more professional feel to it. Food good and bar friendly. Views from the room as good as ever. A healthy mix of groups, couples and more families than we've seen before. Apparently updates are planned... More 

Was this review helpful? Yes 1
CELINE L, Directeur général at Hotel Mercure - Les Arcs 1800, responded to this review

Wonderful Guest, thank you so much for your kindly message That make us very happy... Your french is perfect :-) so don't hesitated to come back quick to practis again. We are waiting for you More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 13, 2014

We stayed at this hotel over the New year for a week as a family,the hotel itself is a good size not too large,we stayed here as BB and to be honest its a high 3 star hotel,everything in this hotel is a 4 star however a few things let it down, the rooms are a bit tired looking,and there... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2013

We loved our week at the Mercure 1800! The staff were friendly and helpful, with great language skills so were more than happy to speak English when my French failed. The room was spacious and it was lovely having a balcony to dry kit on after a day on the slopes. We were half-board and found the food was great.... More 

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Leuven, Belgium
Top Contributor
74 reviews 74 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 8, 2013

We stayed here for a week during the summer, having secured a good half-board deal about 6 months before. Family of 5 (3 young children) - with a preference of having 1 room, so there weren't too many options in the area, but this one was really nice - our room consisted of a corridor with 2 bunk beds, plus... More 

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