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Residence Chalet des Neiges Cime des Arcs

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Les Arcs 2000, 73700 Les Arcs, Bourg Saint Maurice, France
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Residence Chalet des Neiges Cime des Arcs
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Residence Chalet des Neiges Cime des Arcs
Residence Chalet des Neiges Cime des Arcs
Residence Chalet des Neiges Cime des Arcs
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (50)
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Cambridge, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

Stayed here for a week; four of us sharing an apartment. Have absolutely nothing bad to say! Everything was fantastic and we are looking to stay here again next skiing season and hopefully in the same apartment! Highly recommended! Ski hire and everything else within arms reach and ski to door is fabulous! Great restaurants and bars and take the... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Dear Guest, We thank you so much for your positive comment and we sincererly hope that we will have the pleasure to welcoming you for another stay in our residence. Kindest regards, More 

UK
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 29, 2015

Very efficient front desk and upon check in gave us an option to upgrade to a 2 bedroom apartment for an extra £72 for the week ,which we did, this also gave us extra space and a higher room with a slope facing view. Wifi is £30 inroom but free in the foyer. We had arrived early to the hotel... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Dear Mark, Thanks a lot for this very positive and detailed feedback. Guest satisfaction is our top priority and we are pleased that you were happy with the standard of service we provided. We hope to see you again very soon in les Arcs, Kind regards Team of Chalet des Neiges More 

Courbevoie, France
1 review
4 of 5 stars Reviewed February 25, 2015

You're looking for a great ski time ? Nothing to worry about ? Leave your logistic drags behind you, focus on the snow and the slopes.. that's THE place. Great "welcome desk" team, always helpfull, smiling and efficient to the details. We stayed over a week in February and we were 8 of us in a 10/12 appartment. Just superb,... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Dear Eric, Thank you so much for this very positive feedback. Satisfaction of our guest is our priority and your comments are very appreciated by our team. We will let our management know about your suggestion about the wifi. Kind regards, Chalet des Neiges Team More 

1 review
4 of 5 stars Reviewed February 17, 2015

Although we have been to Les Arcs before we had only stayed in 1950 and this was our first time in 2000. Overall we were very impressed with the accommodation which was clean and had plenty of storage room for two adults and a ten year old. The reception staff were very friendly, were happy to help and had far... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Hello! thanks for your positive feedback. We're glad that you appreciate your stay and the services provided (bread delivery,...). We also took note of your comment about the wifi. We will transfer your compliments to our team and hope to see you soon. Kind regards, Chalet des Neiges More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

We have just returned from a week here. Having spent many weeks in average to poor self catering ski resort accommodation we were very pleasantly surprised at the quality of this accommmodation. The apartment is not massive but well designed with a separate bedroom which has a large comfortable bed. There is plenty of storage space and hanging space for... More 

Was this review helpful? Yes 1
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Hello Karen! Thanks for posting your feedback about your stay in our residence Cime des Arcs. We are pleased you enjoy your stay among us and would be happy to see you again soon. Best regards, Chalet des Neiges team More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

Positives: There is now wifi in rooms, which is fairly efficient and fast. Very close to the slopes, a chair lift 10 meters from the door. Restaurant of high quality and food is always great, especially on Christmas Eve. Staff and waiters are very friendly and welcoming. Arc 2000 is the best location for skiing in the resort. Bowling alley... More 

Was this review helpful? Yes 2
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Dear guest, Thanks for your very positive comment. We are glad that you enjoyed your 6th stay among us! It is good to remind how important a correct equipment for driving in the snowy mountains is. A pair of chains ensures you a safe trip. We look forward to seeing you back in les Arcs! Kind regards, Chalet des Neiges... More 

Groningen, The Netherlands
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 7, 2015

I am not sure if there is better location in Arc 2000. Close to the ski lifts and main square with restaurants, shops, ski school and tourist center. Apartments are new, kitchen not very good equipped (but good enough), hotel has swimming pool and fitness room, pool table and direct entrance to nearby restaurant Savoy (good food!). Nevertheless, swimming pool... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Hello, Thanks for your positive feedback! We indeed like to believe that we have the better location of the resort or, in any case, the most convenient for our guests. We will transfer your compliments to our staff who will appreciate. Please feel free to contact our booking center for a next stay, we would be glad to see you... More 

portsmouth
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 1, 2014

Being a self drive family, we usually find parking a pain & then the maze of getting to your room. Not this time parking easy, getting to our apartment super easy, we had the apartment for 10-12 people it was huge, kitchen was great apart from it didn't have a potato masher, that's the only negative I can say. The... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Hello, Thanks a lot for your comment, it's very positive. We would be glad to see you again in La Cîme des Arcs. You will be happy to know that we will offer wifi in the apartment next winter. We will think about offering a potato masher too :-). Best regards, Le Chalet des Neiges More 

hod hasharon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 18, 2014

We have stayed a week in mid March 2014. apartments are comfortable, clean, well equipped and in a perfect location. we have found the stuff helpfull but not "warm welcoming" Be prepared to an outrages parking cost in their parking garage (95 Euros per week). They are supplying just one !!! toilette paper roll for an apartment per week. Towels... More 

Was this review helpful? Yes 1
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Hello! Thanks for leaving us a comment about your stay in our residence. We are sorry if our services didn't fully satisfy you. About the parking space, even though it's expensive, it's not overpriced for the resort. We indeed provide only one toilet paper roll and one set of towels per person but you need to consider that we are... More 

Surrey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 11, 2014

Having previously stayed in 1950, we opted for 2000 as it offered better value for money for almost identical accommodation ( £800 less during half term week ). Although 2000 is not as pretty as 1950, Les Cimes is fairly contemporary and has a great location next to the lift which takes you down to Villaroger and is also on... More 

Was this review helpful? Yes
Kathrin S, Responsable commercial at Residence Chalet des Neiges Cime des Arcs, responded to this review

Hello! Thanks a lot for your positive feedback. We are pleased that you were happy with the standard of service we provided and that you enjoyed les Arc 2000. We hope to see you again soon. Best regards, Le Chalet des Neiges More 

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