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Shimaya Ryokan

Certificate of Excellence
2.5 of 5
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3075-I Hirao, Shimotakai-gun, Yamanouchi-machi 381-0401 , Nagano Prefecture
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Shimaya Ryokan
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Domenic M Boulder City, Nevada
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boulder City, Nevada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My girlfriend and I stayed here for one night in early January, and our stay was absolutely superb. When we got there, they checked us in promptly (Mrs. Yumoto was willing to speak in English, even though I am fluent in Japanese, so that my girlfriend could understand). Our room was well equipped and comfortable. The one thing we noticed... More 

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Edinburgh
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay and well worthy of its Tripadvisor awards. Run by the very hospitable Mr and Mrs Yumoto + daughter, rooms are traditional and spacious, but the real highlight is Mrs Yumoto's cooking: the best dinner I had in a 3 week tour of Japan! A real joy - highly recommended.

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Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Shimaya Ryokan although outside it looks a little dated but it is nice and clean, made you feel like home. Our room (very traditional Japanese) was clean & comfortable and breakfast was excellent too. The host Mr. Yumoto very professional and staffs are super helpful. He offered us a ride to Jigokudani helped us with advice on the monkeys and... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The owners were definitely super helpful. They replied to our emails quite fast, picked & sent us back to and fro the train station. We wanted to see the snow monkey, they offered us a ride to Jigokudani, and picked us up again few hours later (we kinda set the time). When we came back, our luggage were already in... More 

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Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved the monkeys and the entire experience! The owners of the Shimaya Ryokan bent over backwards to make sure we had an excellent experience. They helped us with advice on the monkeys and everything else we should do with our kids when there. The hotel is clean and nice and the breakfast wonderful. Great place!

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sydney
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

What a wonderful surprise from the outside it looks a little dated,the welcome from Mr Yumoto was warm and sincere. All questions were answered before they were asked.our room was clean and comfortable very traditional. No lift but the staff helped with our bags.Breakfast was excellent I had the American , another Guest had the Japanese breakfast it looked ok.We... More 

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 5 weeks ago

Highly recommended ryokan if you're visiting the snow monkeys! Mr Yumoto and all the staff are extremely friendly and helpful. We stayed in the biggest room on the top floor and the ladies carried all our heavy suitcases up the stairs!! (No elevator) Mr Yumoto can pick you up from the station if you tell him your arrival time in... More 

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Alice Springs, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

I don't normally write reviews, but we just had such a wonderful couple of days here. The owners are so friendly, and were happy to drive us to see the Snow monkeys and pick up, met some other people staying who had just as much fun as us. Love the traditional accommodation, and Sushi shop recommended was out of this... More 

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australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 15, 2015

Our party of 4 stayed here for 2 nights, it was a wonderful experience. The owners were extremely helpful and attentive, and a wealth of knowledge. Our room was spacious with private bathroom on 3rd floor, it was huge for Japanese standards and there were plenty of extra futons on feather doonas to soften the Japanese way of sleeping. I... More 

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Sydney
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 15, 2015

I feel weird writing this after all the good reviews but I was really disappointed with my stay here. On arrival the manager was friendly and polite. However I felt I was somewhat of a nuisance to him after a while. On booking I had been told he would transport me to the Snow Monkey Park. I was asked what... More 

Was this review helpful? Yes 1
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