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Ryokan
  |   3075-I Hirao, Shimotakai-gun, Yamanouchi-machi 381-0401 , Nagano Prefecture (Yudanaka shibu Onsen)
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Shimaya Ryokan
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
bobbycow London, United Kingdom
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352 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful experience! Mr Yumoto picked us up from the station and we were welcomed as soon as we arrived by a lovely lady. The rooms are comfortable if basic and not en-suite but the owners and staff are so friendly and helpful. We got a lift to the places we wanted to go and lots of advice. We... More 

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Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Recently stayed here....4 adults and 2 children. It exceeded our expectations. It is a local ryokan in the style of a Japanese home. The owners were outstanding and provided service above expectations. Yumoto-san did all he could to ensure we had a great time and had exciting things to do each day. The main reason for the visit to this... More 

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Coventry, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We went to Shimayo Ryokan at the start of our trip to Japan, organised by Audley travel.It was a change to the 5-star hotel in Tokyo but this was what we came to Japan to experience, a typical ryokan. We were greeted as we walked through the door by Mr Yumoto and from then on he went out of his... More 

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Queensland
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked here for four nights but stayed five, a thoroughly enjoyable stay. Owner and staff extremely friendly, helpful, totally committed to providing a great stay for guests. Great and genuine advice on activities (not just commission earning as many hotels do) and free rides to where you needed to go. Breakfast was great, especially the Japanese breakfast we got... More 

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Malaysia
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 27, 2015

Stayed a night at this pleasant little ryokan. The owners go out of their way to make you feel comfortable. They even sent us back and forth when needed. The room with 3 futons for 2 adults and a child was spacious and clean. Overall, we had a pleasant stay and will definitely recommend this place!

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Saitama Prefecture, Japan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 27, 2015

宿主の方がお客さんひとりひとりを気にかけてくれて、不慣れな土地であるのにも関わらず安心します。 Master was well communicating with tourist the whole time so we could feel safe and comforts during stay even we don't know much about a town. 宿主さんが、ノープランで着てしまった私たちにオススメの観光スポットを教えてくださり、翌日の旅程がスムーズに運びました。小布施とてもいいところでした、ありがとうございました! if you had not decieded where to go yet,its better to ask to Master.he knows good sightseeing spots and helpful. 宿泊者は殆どが外国人で、日本人は私ただけのようでした。 it seemed that we were only japanese in the hotel. 館内は外国人観光客の置いていった記念品やポスターなどあり、とてもアットホームな空間でした。... More 

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British Columbia, Canada
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 18, 2015

This is a SIMPLE not luxurious ryokan hotel . Although the communal areas appear a little grubby when you first walk in and it doesn't look particularly attractive from the outside, the rooms themselves are fine, if a little dated. The couple that run the Shimaya make your visit and add a lot of warmth to your stay. The wife... More 

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Isle of Man, UK
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 16, 2015 via mobile

As everyone else has already commented what sets the Shimaya apart from the others is the wonderful friendly service they provide. From the moment we arrived we were greeted with a warm welcome and made to feel at home. Nothing is too much trouble. Would definitely recommend it over a large impersonal chain hotel.

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1 review
5 of 5 stars Reviewed January 12, 2015

This is the 2nd I have stayed here. There first with my family and this time with a group of 18 people. The service was exceptional from offering to pick us up at the train station, driving us to the monkey park, arranging a place for lunch, arranging the onsen, the option of a beautiful traditional breakfast. The traditional rooms... More 

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Austin, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

Based on past reviews of this ryokan, Shimaya, on Trip Advisor we booked our stay through booking.com, and the host was very prompt in confirming our reservation, providing us directions on how to get to Shimaya by train and subway and gave a very warm welcome when we arrived in the evening. Not knowing what restaurants were open that night... More 

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Additional Information about Shimaya Ryokan

Address: 3075-I Hirao, Shimotakai-gun, Yamanouchi-machi 381-0401 , Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Shimotakai-gun > Yamanouchi-machi > Yudanaka shibu Onsen , Shigakougenhoppo Onsen , Kumanoyu Onsen
Price Range (Based on Average Rates): $
Number of rooms: 12
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Also Known As:
Shimaya Ryokan Hotel Yamanouchi-Machi
Shimaya Ryokan Japan/Yamanouchi-Machi, Nagano Prefecture
Hotel Style:
#1 Best Value Hotel in Yamanouchi-machi
#4 Top resorts Hotel in Yamanouchi-machi

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