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Hotel Alpenburg

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Hirao | Giant Ski Area, Shiga Kogen, Shimotakai-gun, Yamanouchi-machi 381-0401, Nagano Prefecture
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Hotel Alpenburg
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39 Reviews from our TripAdvisor Community

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Traveler rating
    30
    8
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    1
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9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (8)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (24)
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Innisfail, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our 4th trip to Shiga Kogen and our first time staying at the Alpenburg. A gorgeous cosy little place with very friendly and helpful staff. Thank you to William, our Aussie friend who was working there and helped us out a few times :) Rooms were lovely & warm with great views either side. We were on the... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed here for one week in January for skiing. It really is a ski-in, ski-out hotel and if you are lucky the snow monkeys might be on your balcony. Owner and his son are lovely and very helpful. The indoor pool and sauna is great after a day skiing. The Onsens were also great and it was lovely having... More 

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Sydney, Australia
Level Contributor
178 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed March 1, 2015

Stayed for five nights. Our room had a view of the ski hill just outside our window. The service was great, the food great, the skiing great. I rang from Nagano and informed the manager I would be on a certain bus. When we arrived at the local bus depot he was there to pick us up and transported us... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

We stayed here for one week in Feb 2015. We arrived after 40cm of snow to the hotel right on the ski slope. Efficient check in with the manager who speaks quite good English. Rooms very clean and comfortable if a bit warm. Serviced every day with clean towels and sheets. Some western visitors but more Japanese which makes for... More 

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Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed for 6 nights overall. Initially booked for 3 nights stay. As I am a non skier, the view from room watching the skiers coming down the slopes each day was entertaining. Dinner was very formal, each night rotating between Western and Japanese. Western meal was 5 courses. We enjoyed the dinners tremendously that we extended our stay for... More 

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Taiwan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

We stayed one night for our trip in January. The hotel locates near Takamagahara Ski Area (高天ヶ原マンモススキー場). You can go to different ski area via 3 lifts which kust next to the hotel. The room is adequate for two people with two single beds. The dinner we had is western food and the food was very good as other people... More 

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Singapore, Singapore
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 20, 2014

My son and I had planned to stay 5 nights at Alpenburg, and we enjoyed our stay so much, we extended one more night. We went ahead of the ski season and many of the ski fields were not fully operational, but every morning, Kodama-san and his son/manager Yoshihiro-san checked which lifts were open, and drove us to whichever ski... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 14, 2014 via mobile

We stayed with Alpenburg for 3 days. There is indoor heater poor, sauna and indoor outdoor onsen inside the hotel. The chef cooks very nice western food. The owner and the staff can speak very well English. The owner very kind and helpful. He offer to pick us up from the bus stop and also offer us transport to ski... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

We stayed here in January 2014, it is isolated and quiet, its a good chance to relax, enjoy amazing 5 course meals and catch up on some reading. It is definitely a place the locals stay, and it is typically a Japanese Ski area. Could get a little boring for kids as the Apres Ski is limited.

Was this review helpful? Yes 1
Kingscliff, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 1, 2014

Stayed here in February with friends for a week. Very handy having boot room and ski hire etc in the basement. Onsen indoor and out great too. Too much food, as others have said the dinners are great, and the staff in the dining room Will and Koyoba and others very helpful. And the owner (quite a character) and son... More 

Was this review helpful? Yes 2
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